My dog ate my homework – and my iPhone?

Hello there, this isn’t a new joke, I understand that. “My dog ate my homework” has been used as an excuse to get out of turning in assignments in class. But “my dog ate my iPhone” is a newer concept. Do these things taste good?

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I’m, not sure if this device was actually eaten by a dog, but it’s definitely something that needs to be repaired…and repaired fast! We’ve got the team to do it; this phone will certainly need a new front glass and back case and Lennie is on it right now.

If you find yourself with a device that’s been “mangled”, just give us a call. We’ll do what we can to get you back into shape.

Take care, Ryan

iPhone 5S screen repairs for $92?!?

Good morning, did you know that we’ve lowered our pricing on all of the iPhone 5, 5C and 5S screen repairs down to just $92 installed?

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Yes, that’s correct, and we can do these repairs while you wait at any of our locations, or simply use our mail-in service if there’s not a Mission Repair store near you! We have simple and effective shipping options on each of our repair services and we’ll even email you a label if that helps. We ship to every address in the USA – and we have been for years. Oh yes, we’ve got the best shipping rates in the industry. That’s a fact.

There’s never been a better time to get your phone back in factory shape; don’t use that broken screen for too log as it just might get worse and cause more damage than you’d expect.

Give us a call at 866-638-8402 if you have any questions, thanks so much for reading today!

Take care, Ryan

Yes, it’s a workday.

Hello friends-

It was an awesome weekend and Monday has already come and (is almost) gone. Tonight at Mission Repair we have a quarterly company meeting; we gather all of the employees and get together to discuss issues, promotions, new hires, new policies, new repairs, etc. It’s a good time and tonight we are having Oklahoma Joe’s BBQ cater in the dinner. Ever been to Oklahoma Joe’s? It’s one of the restaurants that you need to add to your bucket list. We take it for granted here in Kansas City, but for those that travel from abroad, this is a famous and popular stop for many.

Almost time for some BBQ!

Almost time for some BBQ!

I was just thinking that next week is a short week! Yes, for most of us we will be taking the day off next Monday for Labor Day- but a lot of you in retail will be working. I get it; we are in a bit of a conundrum here at Mission Repair. We have always taken the day off; but now we have a retail location that is open 7 days a week. Does that mean that we should also close the retail location (as well as our corporate headquarters) to accommodate all of the employees? I need to think about this and time is running out!

In any case, we have a lot to do this week to be ready for the Labor Day rush. We will be putting out an amazing newsletter at the end of the week with some serious prices drops on some of our most popular services. Have an iPhone 5S screen that’s cracked? It’ll go on sale Friday afternoon if you can wait!

Otherwise, have a great weekend and I’ll talk to you again tomorrow. Melanie has promised me that she’s going to blog again in the morning, it’ll be good to hear from her.

Take care, Ryan

Own a “vintage” phone?

Hello friends, I just watched a video on CNN.com that talked about the fad of owning and using a “vintage” cell phone. This was work related, so watching videos while at work is ok in this situation 😉

Apparently there is a new trend in cell phones – one that is making it “cool” to use an older, greyscale, non-smart phone as a sign and symbol of the times. I think that I might be one of the users that would quite possibly lean toward a “less-smart” smartphone – personally I’ve got so many means of communication with the outside world including through this blog I’m writing, that my cell phones seem to be on “offense” at all times. Yes, I have 2 phones, both set up and designed for very different purposes. Gulp.

In fact, I recently removed my email from my iPhone altogether and I’m a much happier man for it. I know, it’s strange…I just wait until I get to the office!

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I find it a bit distracting when I’m out at a restaurant and see everyone swiping their phones; reading, texting, gaming or whatever. In my opinion it’s not a bad idea to take a break from the technology and look up once in a while.

UK manufacturer, Binatone, is making a new “Brick” phone. That’s right, it’s similar to the one that in the picture above, but it’s actually new and you can buy them now. Simple technology and a fashion statement to boot that come in several colors. There’s a caveat – you won’t get the smartphone experience. Not being able to Tweet or visit Facebook might freak you out for a minute but let’s face it, what did you do before Twitter and Facebook were around?

There’s a plus to older phones. Not only are they nostalgic but with the lack of a full-face glass screen they seemed indestructible. I can’t tell you how many times I dropped my old Blackberry on the ground and it NEVER failed. One drop of an iPhone and you’ll need to send it into us for glass repair. It’s how and why we are in business.

Are you willing to lose your smart features? Well that’s your call – no pun intended.

Happy talking, Ryan

The DEAL OF THE MONTH For April Is Almost Over!

Hello M:R Nation –

This is just a quick reminder of the April “Deal Of The Month”! All month long we have been offering our iPhone 5S screen repair services for the low price of $169.00 $149.00! We only have a few more days before this deal goes away!

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Do you have broken glass? No touch function? Ink blotch looking LCD screen? This repair service will cover all of those issues! This deal is ongoing through the month of April and is good for both the white and black versions of the iPhone 5s! Getting started is as simple as clicking this link: Deal Of The Month! We look forward to seeing your iPhone 5S at one of our facilities very soon!

Cheers, Troy

iPhone 5S + DEAL OF THE MONTH + Price Drop = An Even Better Deal!

Hello M:R Nation –

Once a week I usually remained everyone about the awesome deal that we have going all month long. This week however is going to be a little different. For the first time in Deal of the Month history, we are throwing in a price drop as well! We have unexpectedly received a great price decrease from our vendors on the iPhone 5 screen assembly and we are passing 100% of that savings to you! What is that savings you ask? What was $169 yesterday is now $20.00 less at $149!

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Do you have broken glass? No touch function? Ink blotch looking LCD screen? This repair service will cover all of those issues! This deal is is ongoing through the month of April and is good for both the white and black versions of the iPhone 5s! Getting started is as simple as clicking this link: Deal Of The Month! We look forward to seeing your iPhone 5S at one of our facilities very soon!

Cheers, Troy

Got Repair: Because You Never Know When It Will Happen Again!

Hello M:R Nation –

Forgive my long title, but that statement has never rang truer for one of our recent customers. After having an iPad repaired with us, this customer picked up said repaired iPad and went along their way. As they were approaching their vehicle, the iPad slipped out of their hand and once again, the iPad was cracked! This was a major shock to all of us. Never before had we seen a need for our Got Repair services in such a quick fashion. We felt super bad for this customer and waived the repair fees on the other damage that the drop had produced and the Got Repair fee covered the rest.

While we have never seen it happen so quickly, we hear of these stories all of the time. This is the very reason why we created this program a few years ago during a lunch break at one of our favorite Indian buffets. I will never forget the conversation that Ryan and I had. It all stemmed from dealing with a customer that had a device repaired with us just days prior and was back again for another screen repair on the same iPhone 3GS.  We thought, there has got to be a better way of doing this. It just didn’t feel right… so we changed it and Got Repair was born!

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For those of you new to Mission Repair and our Repair Blog, let me explain what “Got Repair” is:

  • Think of it as ”The Real Lifetime Warranty”.  Check the competition.  When they offer lifetime warranties, this doesn’t include breakage again on the part you had repaired.  What good is a lifetime warranty on a piece of glass that only fails when it breaks?  Our “Got Repair” program covers re-repairing damaged glass and screens.
  • Think of it as a “Thank You” for coming back to Mission Repair.  If you have your device repaired with us, you already know that it can be broken.  And if you should somehow accidentally or intentionally damage it again, we want you to come back to Mission Repair.  We would make more money by charging you full price but you may decide not to repair your device more than once.  Our “Got Repair” program benefits encourage repeat business with a special thank you to every Mission Repair customer.
  • Think of it as the “New Standard” in which services should be performed. Mission Repair pioneers many programs and we set the standard for the market.
  • Think of it as the opposite of “Insurance”.  Insurance is just that.  You buy insurance “in case” something happens to your unit.  If nothing happens, you still pay.  Additionally, most insurance plans require a deductible and stringent rules to filing a claim.  Our “Got Repair” benefits cost you nothing up front.  Rather, we charge a small service fee for any repeat repair.  You can have the unit re-repaired once or 1000 times, this service fee will remain the same.

You can think of it as many things, but when you boil it down, its simply in place so you NEVER have to pay full price for the same repair on that Smartphone, Tablet, or Laptop again! There is no catch.

You automatically qualify for this warranty by using Mission:Repair the first time around and if you decide that you don’t want to pay the lower service fee, we will gladly let you pay full price again :-) Of course I’m joking.

So, if you are trying to choose a service center, please take this benefit into account.

Cheers, Troy