It’s beginning to look a lot like Thanksgiving around here!

Happy Holidays! They are upon us. I’m always surprised when Halloween is over and we are all talking about Christmas shopping. It’s starting to look like Thanksgiving here at the Arter house, the decorations and coming out:

This means that the Holiday Savings are coming at Mission Repair too! Every year we receive hundreds of devices that customers send in for repair – that are then gifted as “presents” to their loved ones! There is still a lot of time for this, and we will talk more about it later in the month.

Now we should start talking about the amazing specials that we will be having on iPad and iPhone repairs…with Black Friday specials coming (WE WILL BE OPEN SPECIAL HOURS TOO!!) and then the biggest day of the year for us…CYBER MONDAY (which is November 30th!) we will have an “all hands on deck” event that you won’t want to miss. Every employee will be at work and “on point” as we make it through the Thanksgiving weekend.

Don’t forget to check our hours as we will be open early on Black Friday…I can’t wait for the fun to start!!

Are you ready? Ryan

iPhone 5S screen repairs for $92?!?

Good morning, did you know that we’ve lowered our pricing on all of the iPhone 5, 5C and 5S screen repairs down to just $92 installed?

Yes, that’s correct, and we can do these repairs while you wait at any of our locations, or simply use our mail-in service if there’s not a Mission Repair store near you! We have simple and effective shipping options on each of our repair services and we’ll even email you a label if that helps. We ship to every address in the USA – and we have been for years. Oh yes, we’ve got the best shipping rates in the industry. That’s a fact.

There’s never been a better time to get your phone back in factory shape; don’t use that broken screen for too log as it just might get worse and cause more damage than you’d expect.

Give us a call at 866-638-8402 if you have any questions, thanks so much for reading today!

Take care, Ryan

“But there’s a guy repairing iPhones on Craigslist that’s $10 cheaper”.

Hi again everyone…we hear it every day.

Yes there probably is a guy on Craigslist offering iPhone Repairs and his advertisements sound appealing…check out this example (you can click on it to get a closer look):

iPhone Repairs – This guy knows more about phones than ANYONE else!

Yes, that’s a nice line of phone repairs. I especially like the tag line at the bottom “Won’t find anyone else that knows more than me in town”. That’s a bold statement!

Then there are random other ads like this one right in our home town:

Watch out for illegal parts!

Please don’t ask about color conversion, Red, blue, pink etc – because these are counterfeit parts and illegal for sale! I would most certainly stay away from anyone selling or touting illegal parts. Apple never made a pink iPhone so how is this guy getting trustworthy parts for it?!?

What you’ll find when you call these ads in many cases is a person performing repairs and services on the “side” – which can be ok – if you don’t mind risking your device to an individual that you might not ever be able to get a hold of again or worse – may damage your unit beyond repair and also take your money. With all of the scares about Craigslist and the number of police reports about fraud, thefts and physical bodily harm that can come from meeting someone on Craigslist…it’s just not worth the $10 savings that you might receive in my opinion!

The truth of the matter is that most of these “businesses” are NOT legitimate. Some are, but anyone doing repairs in their spare time and making money…needs to have a business license, pay taxes, provide receipts and a long list of other requirements just to operate LEGALLY. A legally operated business will stand behind their services, have a business entity established and reports their income to the IRS.

Think about it- if you deal with a person that doesn’t report their income to the IRS, which is illegal by the way, there’s very little accountability for them to do the right thing.

The point of this post is that we here at Mission Repair do operate “above the table”. That is, we do have an established business entity with a Federal Employer Identification Number, we do pay our taxes, we do have a physical location, we do have a toll-free customer service line that is answered 7 days a week and we do care about our customers.

So how do we combat the “lower priced” guys on Craigslist? When confronted with an ad for a service that we offer that is lower priced the sell is easy- we just explain that we offer 1 year warranties, our Got Repair benefits that come with each screen repair, we are always available 7 days a week for our customers and that we encourage walk-in business without an appointment. The bottom line is that we’ve are approaching 200,000 completed repairs at Mission Repair and we have the talent to back up our claims!

If a customer still chooses to use someone on Craigslist, that is fine with us. However we have fixed countless “Craigslist Repairs” for customers. Buyer beware!

Ok, that’s enough bashing on Craigslist. In fact, it’s not Craigslist that is the issue, because I use it from time to time. Last year I bought my son’s vehicle on there and it turned out to be a great deal!

Last tidbit- it’s not always cheaper on CL…that last ad above that touts $39 iPhone Screen repair…we perform the same repair at Mission Repair for $29. It DOES pay to shop around!

Have a great day, Ryan

Mission Repair ranks #1 for iPhone Repairs!

Well, this is an early Christmas present for me. We’ve won the Gold Award for being an outstanding iPhone Repair Company. I was checking my daily internet feeds and came across an Independent website that provides reviews and information on businesses. Their slogan is “We do the research so you don’t have to.” – The site is http://www.toptenreviews.com – Sounds appealing and they did a comparison on iPhone Repair companies in the US.

We landed the #1 spot.

It’s just another reason that you can trust Mission Repair to treat you right. We rated extremely high on their scales and they even left a few things out!! Nothin like being number one 😉

Here’s a link to their site and a link to the review so you can check it out!

Don’t just take our word for it. Check out our ranking on Top Ten Reviews and feel free to give us a call if you have any questions.

Best, Ryan