iPhone 5S screen repairs for $92?!?

Good morning, did you know that we’ve lowered our pricing on all of the iPhone 5, 5C and 5S screen repairs down to just $92 installed?

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Yes, that’s correct, and we can do these repairs while you wait at any of our locations, or simply use our mail-in service if there’s not a Mission Repair store near you! We have simple and effective shipping options on each of our repair services and we’ll even email you a label if that helps. We ship to every address in the USA – and we have been for years. Oh yes, we’ve got the best shipping rates in the industry. That’s a fact.

There’s never been a better time to get your phone back in factory shape; don’t use that broken screen for too log as it just might get worse and cause more damage than you’d expect.

Give us a call at 866-638-8402 if you have any questions, thanks so much for reading today!

Take care, Ryan

Get Your Tablet Repaired In Time For Christmas!

Do you have a cracked screen on your iPad 2? Is your Google Nexus 7 having problems charging? Mission:Repair is here to help and we can do so today – before the Christmas festivities begin. Santa is ready to deliver gifts but there is something Santa can’t deliver – iPod, Smartphone, Tablet and Laptop repairs! december_logo

We are geared up for the Holiday Season at Mission:Repair and it is our busiest time of year. We are ready to get your device repaired in time for Christmas but in order to do so, you must stop by today! If you visit one of our walk-in locations be sure to ask us about our SAME DAY service options. We can repair your tablet in about an hour and a half and get it back to you with a brand new screen.

We will be open tomorrow, Christmas Eve, but only until 1:00pm. So don’t hesitate, visit us today so we can have it repaired for you in time for Christmas. Give us a call at 1-866-638-8402 or visit www.missionrepair.com to place your order!

Happy Holidays,
Melanie

Duck, duck, GOOSE!

Hello friends-

Tayler (you might have met her working at Mission Repair Express) was managing the front desk yesterday and saw a large bird walking by the front window…only to be followed by an entire army of geese that were apparently unafraid of the traffic, construction and people that occupy the downtown area of Mission, Kansas!

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This is an unusual sight for such a busy street. There are thousands of cars that pass in front of our store each day and it’s not a good place for wildlife in my opinion. These geese were unaware of the apparent danger…either that or they really wanted to do some window shopping in our neighborhood!

Speaking of window shopping, the City of Mission is starting a contest shortly that involves all of the businesses in the shopping district. This will really only apply to our local customers that visit us in Mission, Kansas however if you’re one of the lucky shoppers that enter a drawing (you’ll be able to enter at our shop – Mission Repair Express very soon!) the city will be raffling off $100 in gift certificates to shop in the downtown area every week.

Again, Mission Repair Express will be a “drawing signup location” and there’s no cost to enter the drawing. It’s just for fun and to boost your shopping allowance when you win! More details coming soon about this contest, we’ll be in touch.

Until then, take care, I’ll be back soon.

Ryan

Mission Repair Express Ribbon Cutting Ceremony next week!

Hello friends and family-

We are happy to announce our official ribbon cutting and open house at our brand new Mission Repair Express at 5604 Johnson Drive in Mission, Kansas. The festivities begin immediately at 4:30pm April 1st, 2014 in the front of the store!

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We are expecting a great turnout with the Chamber of Commerce presiding and performing the ribbon cutting ritual. We’ve done this in the past at our Olathe location and it was a ton of fun.

We will have snacks and refreshments as well as FREE gift certificates toward your next repair, service or accessory. We’ve had a lot of attention and over 100 customers since we opened last week; it’s been a great start to the new site. Mission Repair Express was created for the convenience of our customers to provide a closer location to those customers in Kansas City. With the immediate success of this new location we have 2 new locations already in the planning and implementation stages for cities in other states. Stay tuned for this exciting news to be released in the near future!

Until then, try to stop by Mission Repair Express next Tuesday afternoon at 4:30 for some cake and punch, coffee or cookies. It’s bound to be a great time and we’d love to see you there. Heck maybe you can even “photo bomb” the ribbon cutting picture for everyone to see. I dare ya…I promise I’ll blog about it!

Until then, now you know have options when visiting Mission Repair; it’s the Intelligent Choice.

Take care, Ryan

Our first customer at our new retail location…

Hello friends, it was pretty fun. Our first customer at our new retail location was a gentleman by the name of Jim G. (and his wife) that actually stopped in 2 days before we opened as I was “testing” out our open sign.

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The open sign was one of the last pieces to go up; it was a detail after all of the marketing and fixtures went in. I mounted the sign in the window, rolled up the power cord, stapled the cord to the wall, turned it on, and then Jim and his wife came walking in. I was dusty, dirty, tired, and not ready…but Jim and I worked this “first sale” out together! I received an email form him today, this will tell a lot:

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Testimonial…

My 3rd grade daughter dropped her iTouch and shattered the screen. I would have taken it to the Apple store for repair, but the atmosphere in Apple stores annoys me, so I typed “shattered screen 5th generation iPod Touch Kansas City” into my web browser search bar. The top result was Mission:Repair. I looked at the hours of operation and realized there was only 30 minutes before they closed and I had a 20 minute drive to get to the store.

We made it to the store with 10 minutes to spare. We walked into the establishment to the dismay of the owner and his mother. Why dismay? Well, when I found the store location on the web and I didn’t realize this was a new location and wasn’t yet open. The front door was unlocked so the owners could carry items from their cars into the store, but it wasn’t open to walk-in traffic.

So… We walked in, and apologized for showing up so late in the day, but needed to get my daughter’s iPod repaired. The owner explained they open for business on Monday (March 17), but he was excited I found the store and helped me despite the fact they weren’t actually open for business. He had his sales/order system up and running, so he was able to put me into the system and get a ticket for my order, but since the store wasn’t fully functional he couldn’t print the ticket (he was able to email it). He apologized for not having “something to give me saying he had our iPod”, but it wasn’t a big deal as I had already received the email on my phone. He told me he would be in and out of the store over the weekend and would have the iPod for me the next day, Saturday (as I later would find out, they offer next day service on all iPod and ITouch repairs).

We went back to pick up my daughter’s iTouch and was thoroughly impressed with what happened next. The owner’s wife was there and she was so grateful to us for being their “1st customer” at the new location. She then explained how she and her husband wanted to offer us a significant discount on the repair and also gave us three gift certificates to help spread the word about their company. We told her we would absolutely spread the word as their customer service went above and beyond what anyone should expect from the owner’s of store that is not officially open. Hoping we don’t require anymore repairs to our devices, but if we do, we will definitely be using Mission:Repair!

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So there you go, a great story from a wonderful couple that just needed a little bit of help with their cracked iPod glass. We are on a fantastic roll out at Mission Repair Express, and we encourage you to come visit us.

We are now open daily, 8am to 7 pm Monday through Friday, and 10am to 5pm Saturday ad Sunday. Our ribbon cutting is taking place on 4/1/14 at 4:30…be sure to come out and stop on by for some cookies, coffee and surprises. Thanks again for all of our newest customers that came to our Express location, we appreciate each and every one of you!

Best, Ryan

Terrifying Tuesday Video Blog – Part 2!

Hi again friends of Mission Repair – we are really having a great time this week. Now it’s time for you to get yourself involved and watch this video:

This was about 15 takes in because I kept on laughing. Ok so I admit it, we had a great laugh and most of the outtakes were because of me 😉 If you can’t laugh at yourself, you’re taking life too seriously!

This is a fantastic time to get your device repaired – and receive a gift certificate for your next visit, or even to be given as a gift to a loved one!

Well, stay tuned for tomorrow’s special as we approach the festivities on Thursday. Until then, have a great day.

Ryan

New retail front at Mission Repair!

Hello everyone, our walk-in repair business is booming. We decided to redesign our front office into a more retail-type sales friendly waiting room- complete with product case, hanging accessories with computers and iPods on display for sale. Even though walk-in business is a small part of our sales, we want to make the walk-in experience at Mission Repair high-quality.

We have clean front showroom with ample seating (if you decide to wait for your device to be repaired), restrooms and filtered water. With a full staff operating from 8am to 6pm Monday through Friday, we cater to a wide variety of clients. Need your iPhone glass repaired? No problem. Want tech support on that screen you just bought from us? We’ll handle it. Want moral support installing a battery into your iPod yourself? We’re here for you.

Driving directions are easy (just off I35), there’s no appointment necessary and you’ll find our staff ready and eager to help. Our goal is to make your experience with Mission Repair a pleasant one, so why don’t you come on down to try us out! If you’re lucky, you’ll make it down on cookie day- grab yourself a treat.

Take care, Ryan