How much does a cracked screen on an iPhone cost to repair?

Good afternoon!

This comes up constantly in our business – both on the phone and with our walk-in customers…we get the question “how much does it cost to have my iPhone repaired?”

Get a repair price from anywhere in the world on your iPhone, Tablet or Computer.  Or give us a call!

Get a repair price from anywhere in the world on your iPhone, Tablet or Computer. Or give us a call!

We are trained and ready to help answer your questions. There’s another solution however; all of our pricing is on our website for you to get a repair price IMMEDIATELY. In fact, you can see all of our pricing UP FRONT, there’s no need to proceed with a checkout, get the service into the cart to see if there are additional charges, etc. We don’t “nickle and dime” you at the last minute with additional fees after you’ve inputted your credit card number or address- again it’s all UP FRONT and viewable 24 hours a day!

Why is this important? We have nothing to hide. In fact there are many repair companies that charge different prices for different states and regions; there are iPhone repair companies that charge different prices depending on what store or representative you call within the SAME CITY.

AT MISSION REPAIR we charge the same price whether you live in California, Maine or anywhere in between!

As a consumer myself, I prefer to know what the price of my purchase will be up front rather than being “blind” to the fact…and either have to make a phone call and wait on hold for someone to respond, or send an email and wait for a response that way;

We here at Mission Repair have ALWAYS had our pricing on our website for the world to see. In fact, we set the benchmark for pricing constantly. Our sales people are not on commission – they do not benefit by charging one customer more than another. It’s the best way to get honest and consistent information and it’s truth.

So the next time you’re looking for a price on an iPhone 5S Screen Repair, it’s as easy as clicking on http://www.missionrepair.com then ask yourself why the “next guy” isn’t confident enough to present pricing up front. There’s a reason for that, and you should be aware of it.

Thanks for reading, Ryan

To Repair Or Not Repair?

Hello everyone,

To repair or not repair? That is the question of the week. With every September, comes an Apple media event. With an Apple media event, comes newly released products and with newly released products comes that question. . .Should I repair this broken Smartphone screen? Some of you might be looking to switch from an Android or Windows phone, some of you might be limping along, for as long as you can, to get a glimpse of the new products before you make your decision. And some of you might be just like my friend Darrin, his iPhone 5S is perfectly fine (but he’s been living with a cracked screen for some time), but he’s the kind of guy that likes the newest product that Apple has to offer! For those of you that are saying that, this post might not be for you 🙂 So lets talk for a moment on what Apple is expected to release via the rumor mill. We are anticipating two new iPhone products. The iPhone 6 with a 4.7″ screen and the iPhone 6 with a massive 5.5″ screen.

Screen Shot 2014-09-08 at 12.04.37 PM

The iPhone 6 should bring the following features:

-Rounder and thinner designs
-Tapered screens that apparently taper off at the edges
-Optical Image Stabilization for clearer pictures and a 10MP camera
-A sapphire screen for superior scratch resistance
-iOS8

So with those features in mind, the question becomes, can I live without the latest and greatest from Apple? I’m going to stay with my iPhone 5 for a while…faced with the same dilemma, it is easy to see from the information provided, that Apple is not going to release a game changer tomorrow for me.

Alright, so I know my opinion may not be that convincing, but let me shed some light on the facts of repairing over replacing:

-It is usually cheaper to repair your Smartphone, than replace (Consider the new 2 year agreement you are about to sign up for)
-It’s green (Meaning you don’t have to contribute to a growing worldwide e-waste problem)
-You don’t have to deal with the hassle of moving over all of your data over (I recently had to do this…not fun)
-It most cases, you are supporting a local business

Ok, so if you are dead tired of your old iPhone 3GS or Samsung GS3 and are just ready for something new, let me make a case for you. Did you know that you could sell that old Smartphone? You can find many business that will buy your old device from you. You could also sell them yourself on eBay or Craigslist and Apple has even started their own trade in program so you can use that against the purchase of new products in their retail stores. In every case, you will make substantially more with a fully functioning Smartphone than a broken one. It logical.

I hope this sheds some light on why its a good thing to repair instead of completely replace your smartphone when an event like tomorrow is upon us. If you choose to repair and keep, repair and replace or repair and give away as a gift, the common denominator here is REPAIR! Don’t let that smartphone end up in the garbage or in your bottom drawer for years to come!

Take care, Ryan

Top 5 ways to ruin your iPhone.

Hello friends-

Ruin is a strong word, I should say “ruin your day”, because in all of these cases, the iPhone can be fixed! It’s why we are in business.

I thought it was time for us to run some data through our system and come up with the top 5 ways our customers have reported damaging their iPhones. This data is similar for iPods and Android phones. Without much more to say, let’s see what and why things are happening to our customers in real life!

iphonewater

We will start with #5:

5. It just happened.

Unfortunately we hear this a lot. “I set the phone down and the next time I picked it up, the screen was cracked”. Or, “I left my phone in the car overnight, and now it won’t turn on.” These types of issues are a mystery. Spontaneous breakages. I think it’s the aliens that did it. In reality, a lot of issues happen without us ever knowing why; it’s no secret that electronic devices will all eventually fail naturally over time.

4. Animal ate it.

Well, I can’t really say “ate it”, but truthfully there are many times that either the family dog thought the device was a chew toy, but we are also going to include dogs stepping on devices in this one. We hear this a lot: “my dog stepped on my iPad” and the next thing you know is that we’ve had to replace a cracked glass on the device.

3. Pulled by the cord while plugged in.

It’s never a good idea to plug your iPhone in then string the cord across the hallway so that your iPhone is sitting on a table. This is a recipe for disaster, and now that white cable that you treasure so preciously just became a tripwire for the next unsuspecting passerby. This issue causes a lot of cracked screens and charging port problems.

2. Liquid Damaged.

I just heard this on Friday: “I had my iPhone in my back pocket, started to pull down my pants to use the restroom…and ker-plunk my iPhone went into the toilet.” We love these (not really). Truthfully clean toilet water in the iPhone doesn’t scare me that much; but some of my technicians might think otherwise. Spilling a glass of water, jumping into a swimming pool with an iPhone in your pocket, or dropping your iPhone into a glass of beer at a Rolling Stones concert have all been reported.

AND THE NUMBER ONE REASON IS……………..

1. Dropped!

There’s not much more to say about this one. Drops are clearly the number one reason that customers call into Mission Repair for service. Some customers even state “I dropped my iPhone from about 3 feet onto the carpet. I can’t believe that it cracked!”. Believe it. To be honest I dropped my iPhone AGAIN this weekend (I left it in my lap while driving my truck, then just got out and forgot it was there) and it fell onto the concrete driveway. I watched it for a minute, picked it up and it was still in tact. Somehow. I think that I have 9 lives like a cat when it comes to things like this, but I’m on #8.

And there you have it. Straight from the customer’s experience. Let me give you one more “abstract” testimonial from a long-time customer of ours that flies with the Blue Angels Navy Team. Lt. Amy Tomlinson took her trusty MacBook with her on a flight, and slammed the canopy of her F/A-18 Hornet crushing the screen. She called us at Mission Repair and we got her back in working order in no time. I’ve recently talked with Lt. Tomlinson and asked her about that MacBook. She was proud to say the she upgraded herself into a new unit; but the original “smashed then repaired” laptop was still being used by her mother after several years. That’s just awesome!

Have a great week, I’ll be back soon.

Ryan

Tower, this is Ghost Rider requesting a flyby.

Good morning friends-

I was outside last night finishing up some yard work when I heard the humm of of “something” in the air. It got louder, louder, until this “powered parachute” buzzed right behind my house. I was able to get my camera out to snap a pic:

IMG_0905

It was pretty cool. I’ve often thought about getting into this sport even through it looks a little dangerous. I’ve heard that it’s relatively inexpensive, and easy to store the machine- basically it does just fold up and will load onto a flatbed trailer for storage. Ok, take the danger factor out of it and it does look pretty great!

Well it got my dogs all riled up as well. My “scaredy dog” Layla hustled out to the edge of the fence so she could bark at this guy flying by. She’s such a tough girl 😉

How was your weekend? Anything spectacular happen? Did you take your motorized parachute out for a spin as well? If you did, let me know! I want to learn more about this; maybe it’s in my future.

You know how Amazon has been talking about “drones” delivering your products in the future? Maybe one day I’ll deliver freshly-repaired iPhones to my customers on one of these things. Ok, maybe not.

Have great day, Ryan

It’s Vacation time! We know, because the RV’s are pulling up at the office.

Hello friends,

We’re in the heart of vacation season here at Mission Repair…It’s obvious. We’ve even seen full-size RV’s pull up and wait for iPhone repairs to be done. It’s a serious thing when your iPhone is broken and you’re sitting the back of the family truckster with nothing else to do but play “iSpy”. Which was a family favorite for me as a kid because we didn’t have portable electronics!

For everyone that is on the road (we had one family stop in from Texas this week to bring in their iPad) and remember that there is no appointment necessary 😉

rv

Travel safe…and remember that if you are on the road this weekend that it’s Father’s day so make sure that dad gets a break from the wheel. Take him to breakfast and then get him to a hot tub at the next stop. He’ll appreciate it.

Speaking of Father’s Day, we will be sending out our Father’s Day newsletter later today with some awesome specials, so stay tuned and check your email inbox shortly!

Thanks…I wonder what Father’s Day has in store for me? Kids, are you reading this?

Have a good day, Ryan

Apple’s WWDC 2014 – what did you think?

Hello electronics gurus, did you get a chance to watch or hear about Apple’s announcements at their Worldwide Developer Conference yesterday?

In my opinion, you didn’t miss too much; I know that a lot of people were waiting to hear about the new 2014 iPhone release but you have to remember that Apple typically doesn’t announce new iPhones until later in the year.

They did talk about the new changes in their iOS; upgrading it to iOS 8 and their new computer system software dubbed “Yosemite” that are both geared and intended to link hand held devices and computers closer together.

Earlier this year, I was personally happy to see the iOS upgrade to version 7.1.1 and I really enjoy it. iOS 8 should be exciting as well. The Verge put together a good report on the conference here. I’m happy with the “Family Sharing” capability that will allow up to six people to share iTunes purchases including apps and music. Awesome!

Picture taken from MacRumors website - we'll have to wait and see what Apple brings us next!

Picture taken from MacRumors website – we’ll have to wait and see what Apple brings us next!

What can we expect in terms of a new iPhone this year? As usual the rumor mill is cranking out some good info, but there’s a lot of talk about a huge “Samsung like” screen that is 5.5″ to compete with the other “huge screen” Smartphones in the market. When will we know for sure? Check back with me sometime in September, I bet we’ll know then.

We here at Mission Repair are trying to get as much info as possible about this new iPhone and if we can gather anything of interest, you’ll hear it here first. Until then we will keep working on sourcing screens for this behemoth and be ready for it’s release. I know that we’ll have someone call us the first day they are released with a cracked glass – it never fails.

Any input on the WWDC? What did you think?

Take care, Ryan

Own a “vintage” phone?

Hello friends, I just watched a video on CNN.com that talked about the fad of owning and using a “vintage” cell phone. This was work related, so watching videos while at work is ok in this situation 😉

Apparently there is a new trend in cell phones – one that is making it “cool” to use an older, greyscale, non-smart phone as a sign and symbol of the times. I think that I might be one of the users that would quite possibly lean toward a “less-smart” smartphone – personally I’ve got so many means of communication with the outside world including through this blog I’m writing, that my cell phones seem to be on “offense” at all times. Yes, I have 2 phones, both set up and designed for very different purposes. Gulp.

In fact, I recently removed my email from my iPhone altogether and I’m a much happier man for it. I know, it’s strange…I just wait until I get to the office!

vintage

I find it a bit distracting when I’m out at a restaurant and see everyone swiping their phones; reading, texting, gaming or whatever. In my opinion it’s not a bad idea to take a break from the technology and look up once in a while.

UK manufacturer, Binatone, is making a new “Brick” phone. That’s right, it’s similar to the one that in the picture above, but it’s actually new and you can buy them now. Simple technology and a fashion statement to boot that come in several colors. There’s a caveat – you won’t get the smartphone experience. Not being able to Tweet or visit Facebook might freak you out for a minute but let’s face it, what did you do before Twitter and Facebook were around?

There’s a plus to older phones. Not only are they nostalgic but with the lack of a full-face glass screen they seemed indestructible. I can’t tell you how many times I dropped my old Blackberry on the ground and it NEVER failed. One drop of an iPhone and you’ll need to send it into us for glass repair. It’s how and why we are in business.

Are you willing to lose your smart features? Well that’s your call – no pun intended.

Happy talking, Ryan