What is an iPhone digitizer?

I know that there are a ton of question about the “digitizer” on your iPhone, or any other touch-screen smartphone these days. We here at Mission Repair are experts and very familiar with iPhone digitizers, glass, and screens. We repair them by the thousands every month. Let’s see if we can demonstrate what the digitizer is here under a glass panel:

This is the digitizer on an iPhone!

The digitizer is fused UNDER the glass cover. It’s the electronic component that senses the touch of a human finger through the glass, and is designed to allow the unit to be controlled by a fingertip. This is the “input” of the device and it’s very thin and transparent.

The point is that you cannot replace the digitizer alone. Since it’s part of the glass, in the event of a touch failure it needs to be replaced with the glass and vice versa. So if you have a cracked iPhone glass, you’re going to get a new digitizer as well. If you have an iPhone that doesn’t respond to touch, you’ll also get a new glass. It’s just the way it’s designed.

You might see these assemblies marketed as:

  • iPhone glass
  • iPhone digitizer
  • iPhone touch screen
  • iPhone glass screen
  • iPhone screen
  • iPhone touch panel

For all intents and purposes, these terms are all interchangeable and are all the same thing. Are you in need of one of these parts? Here’s a list of glass/digitizer repairs that we sell here at Mission Repair:

Don’t forget our wide selection of iPad Glass Repair options!

Remember, you might see these glass panels for sale cheap – be sure to inquire about the required digitizer that is fused to the glass from the factory – without it, the glass is useless. You cannot replace the glass or “remove” your good digitizer and reinstall it onto your iPhone without advanced equipment and lots of training. It just doesn’t work! These assemblies are built together and must stay together. I hope this information helps!

Top 5 ways to ruin your iPhone.

Hello friends-

Ruin is a strong word, I should say “ruin your day”, because in all of these cases, the iPhone can be fixed! It’s why we are in business.

I thought it was time for us to run some data through our system and come up with the top 5 ways our customers have reported damaging their iPhones. This data is similar for iPods and Android phones. Without much more to say, let’s see what and why things are happening to our customers in real life!

iphonewater

We will start with #5:

5. It just happened.

Unfortunately we hear this a lot. “I set the phone down and the next time I picked it up, the screen was cracked”. Or, “I left my phone in the car overnight, and now it won’t turn on.” These types of issues are a mystery. Spontaneous breakages. I think it’s the aliens that did it. In reality, a lot of issues happen without us ever knowing why; it’s no secret that electronic devices will all eventually fail naturally over time.

4. Animal ate it.

Well, I can’t really say “ate it”, but truthfully there are many times that either the family dog thought the device was a chew toy, but we are also going to include dogs stepping on devices in this one. We hear this a lot: “my dog stepped on my iPad” and the next thing you know is that we’ve had to replace a cracked glass on the device.

3. Pulled by the cord while plugged in.

It’s never a good idea to plug your iPhone in then string the cord across the hallway so that your iPhone is sitting on a table. This is a recipe for disaster, and now that white cable that you treasure so preciously just became a tripwire for the next unsuspecting passerby. This issue causes a lot of cracked screens and charging port problems.

2. Liquid Damaged.

I just heard this on Friday: “I had my iPhone in my back pocket, started to pull down my pants to use the restroom…and ker-plunk my iPhone went into the toilet.” We love these (not really). Truthfully clean toilet water in the iPhone doesn’t scare me that much; but some of my technicians might think otherwise. Spilling a glass of water, jumping into a swimming pool with an iPhone in your pocket, or dropping your iPhone into a glass of beer at a Rolling Stones concert have all been reported.

AND THE NUMBER ONE REASON IS……………..

1. Dropped!

There’s not much more to say about this one. Drops are clearly the number one reason that customers call into Mission Repair for service. Some customers even state “I dropped my iPhone from about 3 feet onto the carpet. I can’t believe that it cracked!”. Believe it. To be honest I dropped my iPhone AGAIN this weekend (I left it in my lap while driving my truck, then just got out and forgot it was there) and it fell onto the concrete driveway. I watched it for a minute, picked it up and it was still in tact. Somehow. I think that I have 9 lives like a cat when it comes to things like this, but I’m on #8.

And there you have it. Straight from the customer’s experience. Let me give you one more “abstract” testimonial from a long-time customer of ours that flies with the Blue Angels Navy Team. Lt. Amy Tomlinson took her trusty MacBook with her on a flight, and slammed the canopy of her F/A-18 Hornet crushing the screen. She called us at Mission Repair and we got her back in working order in no time. I’ve recently talked with Lt. Tomlinson and asked her about that MacBook. She was proud to say the she upgraded herself into a new unit; but the original “smashed then repaired” laptop was still being used by her mother after several years. That’s just awesome!

Have a great week, I’ll be back soon.

Ryan

Tower, this is Ghost Rider requesting a flyby.

Good morning friends-

I was outside last night finishing up some yard work when I heard the humm of of “something” in the air. It got louder, louder, until this “powered parachute” buzzed right behind my house. I was able to get my camera out to snap a pic:

IMG_0905

It was pretty cool. I’ve often thought about getting into this sport even through it looks a little dangerous. I’ve heard that it’s relatively inexpensive, and easy to store the machine- basically it does just fold up and will load onto a flatbed trailer for storage. Ok, take the danger factor out of it and it does look pretty great!

Well it got my dogs all riled up as well. My “scaredy dog” Layla hustled out to the edge of the fence so she could bark at this guy flying by. She’s such a tough girl 😉

How was your weekend? Anything spectacular happen? Did you take your motorized parachute out for a spin as well? If you did, let me know! I want to learn more about this; maybe it’s in my future.

You know how Amazon has been talking about “drones” delivering your products in the future? Maybe one day I’ll deliver freshly-repaired iPhones to my customers on one of these things. Ok, maybe not.

Have great day, Ryan

Happy 4th of July! Almost…

Hello friends!

Wow, what a week it’s been here at Mission Repair. We closed out June with record numbers and we’re entering July with a bang!

firecrackers

I will tell ya that the 4th is one of my favorite holidays…I really love this time of year. The parades, carnival food, fireworks and the weather are all working in unison and lining up to make a fun day tomorrow. We will be closed here at Mission Repair on Independence Day, but today (7/3/14) and Saturday (7/5/14) will be business hours as usual.

I’ve taken a few calls in the last couple of days from customers that have been patiently awaiting a new coupon. The time is near! Today we will be blasting out a special email Newsletter (sign up here now!) with a great deal and repair discount specials.

So it’s almost time for me to get the BBQ food ready and the lawn chairs out – but until then I’ll be here in the office working away. If we don’t talk again until after the holiday, I hope you have a great day wherever you are, and know that I’ll be thinking of you when I get my funnel cake in my hands. Ok, I love the funnel cakes.

Have a great day, Ryan

It’s Vacation time! We know, because the RV’s are pulling up at the office.

Hello friends,

We’re in the heart of vacation season here at Mission Repair…It’s obvious. We’ve even seen full-size RV’s pull up and wait for iPhone repairs to be done. It’s a serious thing when your iPhone is broken and you’re sitting the back of the family truckster with nothing else to do but play “iSpy”. Which was a family favorite for me as a kid because we didn’t have portable electronics!

For everyone that is on the road (we had one family stop in from Texas this week to bring in their iPad) and remember that there is no appointment necessary 😉

rv

Travel safe…and remember that if you are on the road this weekend that it’s Father’s day so make sure that dad gets a break from the wheel. Take him to breakfast and then get him to a hot tub at the next stop. He’ll appreciate it.

Speaking of Father’s Day, we will be sending out our Father’s Day newsletter later today with some awesome specials, so stay tuned and check your email inbox shortly!

Thanks…I wonder what Father’s Day has in store for me? Kids, are you reading this?

Have a good day, Ryan

Apple’s WWDC 2014 – what did you think?

Hello electronics gurus, did you get a chance to watch or hear about Apple’s announcements at their Worldwide Developer Conference yesterday?

In my opinion, you didn’t miss too much; I know that a lot of people were waiting to hear about the new 2014 iPhone release but you have to remember that Apple typically doesn’t announce new iPhones until later in the year.

They did talk about the new changes in their iOS; upgrading it to iOS 8 and their new computer system software dubbed “Yosemite” that are both geared and intended to link hand held devices and computers closer together.

Earlier this year, I was personally happy to see the iOS upgrade to version 7.1.1 and I really enjoy it. iOS 8 should be exciting as well. The Verge put together a good report on the conference here. I’m happy with the “Family Sharing” capability that will allow up to six people to share iTunes purchases including apps and music. Awesome!

Picture taken from MacRumors website - we'll have to wait and see what Apple brings us next!

Picture taken from MacRumors website – we’ll have to wait and see what Apple brings us next!

What can we expect in terms of a new iPhone this year? As usual the rumor mill is cranking out some good info, but there’s a lot of talk about a huge “Samsung like” screen that is 5.5″ to compete with the other “huge screen” Smartphones in the market. When will we know for sure? Check back with me sometime in September, I bet we’ll know then.

We here at Mission Repair are trying to get as much info as possible about this new iPhone and if we can gather anything of interest, you’ll hear it here first. Until then we will keep working on sourcing screens for this behemoth and be ready for it’s release. I know that we’ll have someone call us the first day they are released with a cracked glass – it never fails.

Any input on the WWDC? What did you think?

Take care, Ryan

Own a “vintage” phone?

Hello friends, I just watched a video on CNN.com that talked about the fad of owning and using a “vintage” cell phone. This was work related, so watching videos while at work is ok in this situation 😉

Apparently there is a new trend in cell phones – one that is making it “cool” to use an older, greyscale, non-smart phone as a sign and symbol of the times. I think that I might be one of the users that would quite possibly lean toward a “less-smart” smartphone – personally I’ve got so many means of communication with the outside world including through this blog I’m writing, that my cell phones seem to be on “offense” at all times. Yes, I have 2 phones, both set up and designed for very different purposes. Gulp.

In fact, I recently removed my email from my iPhone altogether and I’m a much happier man for it. I know, it’s strange…I just wait until I get to the office!

vintage

I find it a bit distracting when I’m out at a restaurant and see everyone swiping their phones; reading, texting, gaming or whatever. In my opinion it’s not a bad idea to take a break from the technology and look up once in a while.

UK manufacturer, Binatone, is making a new “Brick” phone. That’s right, it’s similar to the one that in the picture above, but it’s actually new and you can buy them now. Simple technology and a fashion statement to boot that come in several colors. There’s a caveat – you won’t get the smartphone experience. Not being able to Tweet or visit Facebook might freak you out for a minute but let’s face it, what did you do before Twitter and Facebook were around?

There’s a plus to older phones. Not only are they nostalgic but with the lack of a full-face glass screen they seemed indestructible. I can’t tell you how many times I dropped my old Blackberry on the ground and it NEVER failed. One drop of an iPhone and you’ll need to send it into us for glass repair. It’s how and why we are in business.

Are you willing to lose your smart features? Well that’s your call – no pun intended.

Happy talking, Ryan