The problem with mail-in iPhone repair solved! How about $0 overnight shipping?

Good afternoon!

It’s turning out to be a mid-80 degree day here in Kansas City and the rest of the weekend is promising to shape up just as well. That’s exciting news!

Did you know that we take walk in customers with no appointment necessary? That’s right, if you need your iPhone fixed you can stop by one of our locations, see one of our friendly sales representatives, and they will get you fixed up in a jiffy. What’s a jiffy? For example: If you bring your iPhone 5S for a cracked screen replacement, we can have it done, repaired, and back in your hands before you have time to run to lunch and back. Yes, it’s that fast.

But did you know that we also take mail-in service from all over the country? In fact, we service every address in the United States and have been doing so coming up on 7 years now.

I know that there are issues with mail in service. One of them is that you want the shipping to be FAST. But FAST means EXPENSIVE. So how do we conquer this issue?

We currently charge $9.99 for return OVERNIGHT shipping via FEDEX on all cell phone, smartphone, iPhone and xylophone repairs. Just kidding, we don’t offer xylophone repair, just checking to see if you are still with me. If you know anything about shipping charges, you’ll see that this is an amazing shipping price. However now through Sunday, September 28th, 2014 –

Use coupon code “ONEWAY” to receive a $9.99 discount which makes the OVERNIGHT SHIPPING FREE! It works for online orders or if you all in to 866-638-8402.

This coupon will work with any device we service and will give you a $9.99 discount on any service or part that we offer as long as your order total is $49 or more.

We’ve solved the “mail-in” issue since you can’t get faster shipping for FREE, why not take advantage now?!?

Have a good day everyone, Ryan

Yes, it’s a workday.

Hello friends-

It was an awesome weekend and Monday has already come and (is almost) gone. Tonight at Mission Repair we have a quarterly company meeting; we gather all of the employees and get together to discuss issues, promotions, new hires, new policies, new repairs, etc. It’s a good time and tonight we are having Oklahoma Joe’s BBQ cater in the dinner. Ever been to Oklahoma Joe’s? It’s one of the restaurants that you need to add to your bucket list. We take it for granted here in Kansas City, but for those that travel from abroad, this is a famous and popular stop for many.

Almost time for some BBQ!

I was just thinking that next week is a short week! Yes, for most of us we will be taking the day off next Monday for Labor Day- but a lot of you in retail will be working. I get it; we are in a bit of a conundrum here at Mission Repair. We have always taken the day off; but now we have a retail location that is open 7 days a week. Does that mean that we should also close the retail location (as well as our corporate headquarters) to accommodate all of the employees? I need to think about this and time is running out!

In any case, we have a lot to do this week to be ready for the Labor Day rush. We will be putting out an amazing newsletter at the end of the week with some serious prices drops on some of our most popular services. Have an iPhone 5S screen that’s cracked? It’ll go on sale Friday afternoon if you can wait!

Otherwise, have a great weekend and I’ll talk to you again tomorrow. Melanie has promised me that she’s going to blog again in the morning, it’ll be good to hear from her.

Take care, Ryan