Why you should use MFI certified charging cables!

While everyone loves a bargin.. and a cheap charging cord you grab at the checkout of any number of stores from a gas station to Walmart seems like you just saved big! Well, here at Mission Repair we are seeing more and more damaged iPhones and iPads that I believe the only issues are charging related. The customers claim no drops, liquid or any other situation that would cause damage has occurred yet their device won’t power on, won’t charge etc…

If you see brown spots or deformed wire covering (shown on the right in the picture below) which is likely from the cable producing excess heat… throw it away immediately!! If you’re in doubt about your $.99 cent cable.. toss it.

Lightening cables melting

So what could possibly be the issue? We work with several shops and share information. One, in particular, is highly skilled board specialists that continue to report various electronic components on the logic boards been burned up or “blown” like a fuse in your home or car. The reason would seem to point to faulty or cheap charging cables.

First and foremost I am not saying you must only buy Apple branded cables. Belkin, Griffin and multiple other accessory vendors sell legit cables that are “Apple/MFI certified” and have the proper IC chips in them to regulate voltage and not overcharge or burn out circuitry in your device. Follow this link tell if you have legit cables. This picture shows the chip at the end of the MFI certified cable, which many legitimate companies pay a fee to Apple to use. That fee alone is (last I heard) in the $5 range plus or minus depending on the volume. That makes a $.99 cable.. well fake. If you’re getting a “deal” on even those $2.99 cables, it’s probably fake as well. Bottom line it must be an MFI certified cable, and legitimate companies will clearly state the information on the outside of the packing. However, in the world of counterfeiting and fakes, even the packaging can be fake. My best advice is stick with name brands you know and trusts over the years. I usually keep Belkin and Griffen cables at my retail locations as they have been very reliable.

Apple-MFi-Certified-iPhone-5-6-Charging-Cable-8-pin-Lightning-Cord-USB-for-iPhone-6-6-Plus55s5c-iPads-Portable-White-Connector-for-Home-or-Travel-Fits-iPad-Mini-iPad-Air-iPod-Nano-and-iPod-Touch-iPhon-0-1

Bottom line would you rather pay $9.99 or more for a cable or get the call from your local repair shop that your new iPhone/iPad that you paid well over $500 is now dead. While some of these are repairable, typically this type of repair is $200+. The surge of electricity can literally kill your device and leave you with a $0.99 glittery pink/red/blue charging cable and a $500 paperweight!

I know it’s painful (cost wise) when you need multiple charging cables but based on the past few months/year of repairs it’s not a matter of IF.. but when that day comes you have an issue. The real danger, of course, is not a dead device but the chance the cheap cable starts a fire and puts you and your family at risk of serious injury or loss of something much more valuable than a phone or tablet.

Please be safe and take the time to inspect your cables!

Mutiple Locations to serve KC!

Good Morning everyone!

Over the past few years, Mission Repair has opened a few new retail locations. Unfortunately, our first effort in Lenexa had some major water issues so we were forced to move. We found our new home and have completed our remodeling and settled in. In an effort to better serve the KC metro area. We found a new location here in Lenexa and I wanted to make sure those of you that have not been by our store get a chance to see it.

We have two locations in the KC metro area, and with customers coming from all over the area, we appreciate the loyalty and want to be sure you are aware of our newest location.

Mission Repair retail stores are located at:

Mission Repair – 14343 W 100th St. Lenexa, KS 66215

Mission Repair – 5604 Johnson Drive  Mission, KS 66202

We also still offer our mail-in service at our 14343 W 100th St location with plenty of space to handle a single device or hundreds. We work with schools, insurance companies, and various business to support their repair and refurbishment needs.

Thank you again for your business and continued support for Mission Repair!

Have a great day!

iPhone Apps not always safe…

It’s easy to assume that every app on the Apple app store is safe. It’s also something most people don’t even think about as a threat. Well as an avid reader of all things tech, I have followed a site called Macrumors for many years. This most recent article is a valuable resource and I would encourage everyone to follow the steps outlined in the article to be sure you, or possibly a child downloading a game? These can be malicious apps. Macrumors has been a steady source of tips, tricks and warnings such as this one for thousands of readers so wanted to pass this one along.

Find the article here: Macrumors.com

Be safe and Happy Friday!

iPhone X… Will you buy it?

With the Pre-order date of the iPhone X now at hand, Saturday morning 2:01 AM CST,  I always get the question “are you buying the new iPhone” along with a dozen questions of why? what’s new? should I upgrade etc… While I do love technology in many forms the evolution of the iPhone has been a slow one in terms of design from the iPhone 6 to the iPhone 8. So my pattern has been skipping a generation as I had the iPhone 6+, now a 7+ and now skipping the 8 for the iPhone X.

The why? Having an iPhone 7+ means a very large phone that while I enjoy the large screen, I hate having to put in a pocket. Truth be told, I’m getting older and the small screens are tough to read sometimes! My hope is a larger screen in a smaller form factor may be the ideal combo. Here at Mission Repair, we are excited to see the Touch ID home button give way to a camera that uses facial recognition as the anyone familiar with the repair industry knows the issues that can come from a broken home button. Losing touch ID and any number of issues can arise.

So for me, yes I am upgrading on the iPhone Upgrade Program from Apple. Basically, instead of paying the carrier $xx a month or whatever the number is, I pay Apple directly and every year I am eligible if I choose to upgrade. This involves them sending me a new iPhone of my choice, then sending back the current iPhone, which in the case will be my iPhone 7+. A few interesting parts of the program is that Apple Care+ is included in the payment and not an option to drop and the ability to get everything setup for checkout as of Monday the 23rd for the pre-order starting on the 27th. So I was given a head start so to speak of the millions that will be frantically trying to preorder and I will simply open the Apple Store app and hit submit. While I may not choose to purchase Apple Care as “I know a guy” that can fix my phone 🙂 I still believe it’s a good system to not be locked to a carrier and not drop $1000 on a new device each year and deal with selling the old no eBay or CL.

Let us know if you plan on ordering the iPhone X and as always, if the worse should happen and you damage your new iPhone, Mission Repair is here to help!

Have a safe and Happy Halloween!

iOS Update Solves Touch issues on iPhone 6S, 7 and 7+!!

It would seem Apple has finally, in even a small way, acknowledged the repair shops of the world in the latest iOS update 11.0.3. The message of what the latest iOS updates talks about the fixes to touchscreen issues that can occur when an “aftermarket” screen is used to repair an original one.

First and foremost it’s important to know that Apple does not make the glass and LCD used for their iPhones. Companies like Samsung, Sharp, and Japan Display all make components for Apple. The repair shops usually buy OEM products that may have an LCD from one of these manufacturers but the glass and small cables maybe from a non-OEM factory in China. It’s a complicated maze to get quality parts on a consistent basis as several wholesale parts companies in the US strive to do on a daily basis.

The point of all this is that if you do happen to break your iPhone 6S, 7 or 7+ screen, be sure to update to the latest iOS update 11.0.3 prior to getting your iPhone repaired so that there is not an issue once a new replacement screen is installed. Here at Mission Repair we have had several issues with this and were forced to turn away a repair as no matter which new screen we installed there were issues. The customer most recently had to pay a local Apple store $169 for the screen and $349 for the “home button/touch ID” as they claimed it was an issue from the new screen installed. Forcing someone to pay over $500 because Apple locks the parts to the logic board is insanity. Hopefully, this iOS update fixes those issues making it easier for the consumer to get affordable repairs for their iDevices.

Have a great weekend!

 

Get Ready to Photograph the Eclipse with your Phone

 

eclipsephoto

It’s Monday and the long awaited total eclipse is here! Kansas City is off to a dreary start with rainy weather, but we aren’t letting that cloud our excitement for the rare solar event.  Depending on where you are located around the US, some views are better than others, but surely you’re ready to take some photos of your experience. Our phones are our go-to cameras these days and we have some quick tips on how to maximize your iPhone and Android photography skills for Instagram-worthy eclipse pics today.

Safeguard Your Eyesight

You are going to want to heed this warning, because it could mean the difference between keeping your eyesight 20/20 or going blind. That’s no joke. Staring at the sun can seriously damage your eyes, so make sure you have your special eclipse glasses handy.

Refer to the American Astronomical Society (AAS) Reputable Vendors of Solar Filters & Viewers (link is external) site for a list of makers and dealers of the glasses that are verified to be compliant with the ISO 12312-2 international safety standard. 

Make sure to always supervise children using solar filters. Be considerate of beloved pets that may be outside and prone to looking up at the sun unprotected today by taking them indoors during peak hours.

Is it Safe for my Phone?

There has been a great deal of chatter online about whether you can damage your smartphone’s camera by aiming it directly at the sun. Many opinions floating around the net claim it is generally safe if kept brief. Another clever tip is to place a pair of solar glasses in front of your camera lens before you snap your photos. Do yourself a favor and read up on some quick research. Decide if you’re ready to risk camera issues. NASA has put together a guide that details the safety issues of photographing the eclipse by phone. Hey, worst case scenario, you can call your buddies at Mission Repair to mend your damaged camera!

Stabilize Your Settings

Most smartphones have camera applications that will allow you to set and lock exposure and points of focus. Long press on the display to lock the focus on the sun and then you should be able to slide up and down with your finger to adjust the amount of exposure. In this situation, you will want to lower the exposure setting overall to counteract the bright glow of the sun.

Gear and Accessories

Use a selfie stick, tripod, or DIY item to hold your device steady. Not only will this result in clearer, focused images, but you can be hands-free and able to enjoy watching the eclipse yourself.

Capture the Motion

Set it and forget it. Take a time-lapse video, a setting that comes standard on most popular iPhone and Samsung Galaxy lines. Some Android devices will require downloading a third-party app for time-lapse apps from the Play Store. We recommend, Boomerang, a catchy app that takes looping mini-videos perfect for social media sites such as Instagram or Facebook.

 

Whether you choose to use your phone, or leave it up to the professional photography devices to capture the stunning sight….Be safe, have fun, share your photos and experience in our comment section or Facebook page and enjoy the magic of this rare moment!