Hello there, I get this question from customers all the time:
“It’s cracked, but it still works. Should I get it done now or wait?”
Take this iPod Touch in the picture above for example…this is the epitome of “cracked”. Most of these units that we receive are not this bad; but of course some are. Most of the time, the LCD even works under the cracked glass, and even the digitizer might work (the touch function) which makes it compelling to just used a damaged device for a while.
The problem is that the cracks can get worse. Just like the small chip that started when a rock hit your windshield and now has “grown” across the the length of your vision, the cracks in the glass on an iPhone can get worse over time. And when they get worse, the more potential for internal damage is likely to happen.
Just imagine if you spilled a drop of coffee on the iPod in the picture above. Let’s say near the home button at the top of the picture; it will seep into the unit and would most certainly begin to corrode and would most likely eventually cause more damage.
Remember, liquid + electronics = bad news.
If the glass is whole and not broken, that drop of coffee would just simply wipe off and no harm would be done. The cracks like in the unit above also pose a safety risk to the user. Glass is clearly falling out of the front panel and can easily end up in food, drinks, your eye, fingers, or on the floor for your baby niece to find the next time she crawls in that same area.
When should you have that cracked glass replaced? Do it now before it costs you more than you expected and/or causes you some physical harm.
Take care, Ryan