How much does a cracked screen on an iPhone cost to repair?

Good afternoon!

This comes up constantly in our business – both on the phone and with our walk-in customers…we get the question “how much does it cost to have my iPhone repaired?”

Get a repair price from anywhere in the world on your iPhone, Tablet or Computer.  Or give us a call!

Get a repair price from anywhere in the world on your iPhone, Tablet or Computer. Or give us a call!

We are trained and ready to help answer your questions. There’s another solution however; all of our pricing is on our website for you to get a repair price IMMEDIATELY. In fact, you can see all of our pricing UP FRONT, there’s no need to proceed with a checkout, get the service into the cart to see if there are additional charges, etc. We don’t “nickle and dime” you at the last minute with additional fees after you’ve inputted your credit card number or address- again it’s all UP FRONT and viewable 24 hours a day!

Why is this important? We have nothing to hide. In fact there are many repair companies that charge different prices for different states and regions; there are iPhone repair companies that charge different prices depending on what store or representative you call within the SAME CITY.

AT MISSION REPAIR we charge the same price whether you live in California, Maine or anywhere in between!

As a consumer myself, I prefer to know what the price of my purchase will be up front rather than being “blind” to the fact…and either have to make a phone call and wait on hold for someone to respond, or send an email and wait for a response that way;

We here at Mission Repair have ALWAYS had our pricing on our website for the world to see. In fact, we set the benchmark for pricing constantly. Our sales people are not on commission – they do not benefit by charging one customer more than another. It’s the best way to get honest and consistent information and it’s truth.

So the next time you’re looking for a price on an iPhone 5S Screen Repair, it’s as easy as clicking on http://www.missionrepair.com then ask yourself why the “next guy” isn’t confident enough to present pricing up front. There’s a reason for that, and you should be aware of it.

Thanks for reading, Ryan

To Repair Or Not Repair?

Hello everyone,

To repair or not repair? That is the question of the week. With every September, comes an Apple media event. With an Apple media event, comes newly released products and with newly released products comes that question. . .Should I repair this broken Smartphone screen? Some of you might be looking to switch from an Android or Windows phone, some of you might be limping along, for as long as you can, to get a glimpse of the new products before you make your decision. And some of you might be just like my friend Darrin, his iPhone 5S is perfectly fine (but he’s been living with a cracked screen for some time), but he’s the kind of guy that likes the newest product that Apple has to offer! For those of you that are saying that, this post might not be for you 🙂 So lets talk for a moment on what Apple is expected to release via the rumor mill. We are anticipating two new iPhone products. The iPhone 6 with a 4.7″ screen and the iPhone 6 with a massive 5.5″ screen.

Screen Shot 2014-09-08 at 12.04.37 PM

The iPhone 6 should bring the following features:

-Rounder and thinner designs
-Tapered screens that apparently taper off at the edges
-Optical Image Stabilization for clearer pictures and a 10MP camera
-A sapphire screen for superior scratch resistance
-iOS8

So with those features in mind, the question becomes, can I live without the latest and greatest from Apple? I’m going to stay with my iPhone 5 for a while…faced with the same dilemma, it is easy to see from the information provided, that Apple is not going to release a game changer tomorrow for me.

Alright, so I know my opinion may not be that convincing, but let me shed some light on the facts of repairing over replacing:

-It is usually cheaper to repair your Smartphone, than replace (Consider the new 2 year agreement you are about to sign up for)
-It’s green (Meaning you don’t have to contribute to a growing worldwide e-waste problem)
-You don’t have to deal with the hassle of moving over all of your data over (I recently had to do this…not fun)
-It most cases, you are supporting a local business

Ok, so if you are dead tired of your old iPhone 3GS or Samsung GS3 and are just ready for something new, let me make a case for you. Did you know that you could sell that old Smartphone? You can find many business that will buy your old device from you. You could also sell them yourself on eBay or Craigslist and Apple has even started their own trade in program so you can use that against the purchase of new products in their retail stores. In every case, you will make substantially more with a fully functioning Smartphone than a broken one. It logical.

I hope this sheds some light on why its a good thing to repair instead of completely replace your smartphone when an event like tomorrow is upon us. If you choose to repair and keep, repair and replace or repair and give away as a gift, the common denominator here is REPAIR! Don’t let that smartphone end up in the garbage or in your bottom drawer for years to come!

Take care, Ryan

Gesundheit!

Good afternoon friends-

How was your Labor Day? I had a nice relaxing day yesterday…all except for the fact that my allergies to the pollen in the Kansas City area have been terrible. It feels like I’ve been eating OTC allergy medicine for my meals recently 😉 The last couple of weeks have been a little miserable, and it seems like Sudafed just isn’t helping any more at this point. So I’ve upgraded to the pseudoephedrine/cetrizine combination which seems to be working…

Summer allergies.

So I think I have the itchy eyes and sneezing under control this afternoon which feels great! I normally don’t have this kind of “hay fever” this late in the year; it probably has something to do with the climate changes in the world today.

Anyhow, that’s enough about my medical problems for today and I’ll be back tomorrow with a few great blogs. I have the ideas flowing. Did you see Melanie’s blog earlier today about our new pricing on the iPhone, 5, 5C and 5S screen repairs? It’s been a huge hit.

I’ll talk to you again tomorrow, have a good night.

Ryan

Yes, it’s a workday.

Hello friends-

It was an awesome weekend and Monday has already come and (is almost) gone. Tonight at Mission Repair we have a quarterly company meeting; we gather all of the employees and get together to discuss issues, promotions, new hires, new policies, new repairs, etc. It’s a good time and tonight we are having Oklahoma Joe’s BBQ cater in the dinner. Ever been to Oklahoma Joe’s? It’s one of the restaurants that you need to add to your bucket list. We take it for granted here in Kansas City, but for those that travel from abroad, this is a famous and popular stop for many.

Almost time for some BBQ!

Almost time for some BBQ!

I was just thinking that next week is a short week! Yes, for most of us we will be taking the day off next Monday for Labor Day- but a lot of you in retail will be working. I get it; we are in a bit of a conundrum here at Mission Repair. We have always taken the day off; but now we have a retail location that is open 7 days a week. Does that mean that we should also close the retail location (as well as our corporate headquarters) to accommodate all of the employees? I need to think about this and time is running out!

In any case, we have a lot to do this week to be ready for the Labor Day rush. We will be putting out an amazing newsletter at the end of the week with some serious prices drops on some of our most popular services. Have an iPhone 5S screen that’s cracked? It’ll go on sale Friday afternoon if you can wait!

Otherwise, have a great weekend and I’ll talk to you again tomorrow. Melanie has promised me that she’s going to blog again in the morning, it’ll be good to hear from her.

Take care, Ryan

Yes, we have more than one location.

Hello friends and customers-

I was just visiting our Mission, Kansas store this morning and got into a conversation with a couple of our customers as they walked into Mission Repair Express…I was standing outside with Lennie, Albert, Wade and TJ discussing new potential signage on the front of the store.

mission repair locations

I asked a gentleman, “Did you know that we had more than one location?” I asked the next guy…and a third customer that ended up being extremely helpful and insightful on the storefront in general. However none of them knew that there are multiple Mission Repair locations with more on the way.

How is this possible? I did a little research and found that it might be a bit confusing when searching for us on the web to see more than our Corporate Headquarters location. We do have a “locations” link at the top of our website, but it’s clear to me that there’s some confusion with this topic.

You can visit any of our locations with no appointment necessary. They all carry the same business hours: M-F 8am to 7pm, Weekends are 10am to 5pm.

Stay tuned: We are opening a new location in the Denver, Colorado area in late 2014 and currently training for that location now! Yay, this is getting fun!

Take care, Ryan

How do I send my broken phone to Mission Repair?

Hello again folks-

We are constantly asked “How does your service work?” or something to that effect- and we’ve done a good job of explaining this on our website. But I agree that sometimes it can be a little confusing and websites might be easy for some, but unclear to others. Let’s see if this blog might help.

Firstly we take repairs in from all over the USA. We are not just a “local” walk-in type store; in fact, 90 percent of what we do is mailed in. Maybe you didn’t know that.

When a customer places an order with us, there are several options available to get the device in to Mission Repair.

1. You can just send your device into us however you’d like.

That’s right. Many of our customers have packaging material and a way to ship units into us. Simply just use mail, UPS, FedEx or any other carrier of your choice and when we receive it, we’ll input into the repair system.

2. You can have us email you a shipping label.

This is by far our most popular option. Customers can typically find some kind of box to ship their device into us. Once it’s packaged by the customer and an order is placed in our system, an email label will automatically be generated and emailed to the customer. It’s then printed out and taped to the box. This label is pre-paid and will be carried by FedEx. Once the label is attached, the customer then either calls FedEx for a pickup, drops the package at their business shipping department for FedEx pickup, or is taken to the nearest FedEx Office location for shipment.

3. We can send the appropriate shipping materials to you, with a FedEx return label already affixed.

This is for the truly seamless experience. We’ll deliver an appropriate box to you at your location. You slip your device into the box. You seal it with the provided tape. You call FedEx for a pickup, or deliver it to the nearest FedEx Office location. Simple, fast and even my grandmother could figure it out. You know grandmas need help from time to time!

4. Just drop it off at one of our locations.

This is clearly for those customers that are within driving distance from one of our stores.

Just stop on by during normal business hours and drop it off! We don’t require appointments, and are open 7 days a week for your assistance. Come on in and say hello, we’re happy to have you stop by. Don’t see a location in your area? Just hang tight. We are talking about our next location that will be announced soon!

Thanks for reading, I’ll be back soon with more great info.

Ryan

Mission Repair Coupon Inside!

Hello and good afternoon!

We are running a 10% coupon special today and tomorrow – to save on your entire repair order including shipping. It doesn’t matter what device you need fixed – use this coupon and save on the iPhone or iPod repair today! Or MacBook. Or smartphone. Or Chromebook. You get the idea!

Coupon_Codes

It’s been a rainy morning here in Kansas City, so we understand the issues with getting out to visit one of our locations. Never fear, you can place your order online and bring your device in when you’re ready, or place your order online we’ll pick it up from your location anywhere in the USA – just as we have been doing for the better part of a decade…

In any case, if you place an order with us today or tomorrow, use coupon code “weather” when checking out. If you stop by one of our locations just bring a print out of this blog post or show it to your customer service rep via your hand-held device and we’ll get that coupon applied to your order.

Coupon expires tomorrow June 6th, 2014 at Midnight, so act quickly! This coupon cannot be combined with any other discount.

Have a great day and stay dry if you’re in the Kansas City area.

Best, Ryan