Yay…it’s Monday afternoon!

Hello again folks,

It’s a “slammin” day at Mission Repair today, and we’re taking what appears to be a record number of orders on this fine 6th of July. The day started off like any other Monday, but we’re reaching a few more customers than ever before.

Additionally today, we received a new lease to a new location here in the Kansas City area to expand our “home base” so to speak. This new location will not only have shipping and receiving capabilities, but it will boasts a huge 20′ sign that is directly against the main highway here in Kansas City, I35. If you’re one of the 120,000 cars that pass it every day, you won’t miss it.

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So now I’m in the preparation mode of moving, shifting, hiring, and restructuring a few things so we can more efficiently serve our customers. With this new location that is just about directly in between my Olathe, Kansas store and our Mission, Kanas location…we will be poised to help the “drive in” for about a thousand customers a month.

In fact, I’m sure that this new location will make some of my employees happy because most of them live in the area of the new site. This must mean that we will be hiring at Mission Repair in Olathe soon! I’d bet on it!

Small business ownership is an interesting way to live your life, and when it’s difficult at times, it’s the most rewarding at others. Its kind of like having kids. The “highs are high” and the “lows are low”. Like a roller coaster that you can’t get off 😉

So we’re heading up the hill again and I have my hands raised in the air waiting for the big drop and excitement that’s ahead. Clank-clank-clank (that’s my roller coaster sounds climbing up the hill) and away we’ll go.

I will be announcing our new location in Kansas very soon, and we’ll be open faster than you think. Oh yeah, someone asked me about our Indiana location this morning and I wanted to let you know that I’m heading back to Indianapolis to bring the best iPhone repair center to the metro area…we’ll be there next week.

Back to work for me. It’s only 4:00pm and we’ve got a long afternoon ahead of us. Talk to you again soon.

Ryan

Yay…It’s Monday!

Hello readers, thanks for checking back with us. Our blog is getting great response and we’re happy to fill you in on our adventures. Just for your information, we were closed on Saturday in observance of Independence Day so it’s especially busy today!

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Michael and Peter at our Lakewood store are already rocking. That new location is going to get the full LED lit retail sign this week, I’m really excited to see it after it’s installed on Thursday!

There’s a lot going on over here at Mission Repair in Olathe as well. We were thinking that this week before the holiday would be a little slower as people packed up and headed out of town. In fact it was just the opposite. It’s obvious that customers need their devices repaired to keep the kids busy on those long road trips! Thank goodness for hand-held portable devices, or else we’d all have to go back to playing “License Plate Bingo” in the car. (Actually, I still do that when I’m on the road!)

In fact this weekend, we’re not going anywhere. After so much time on the road I’m finally back in town and I can just going to “reset” myself starting Friday at 5:00pm. I know that it’s only Monday, but just 5 short days until the week is complete for me. Hopefully I’ll be able to get outside and smoke some BBQ on Saturday which equals me sitting around “watching” my Big Green Egg for about 8 hours. Sounds like an easy way to spend a day!

Have a great week, Ryan

Did you miss our July Newsletter?

Hello friends, happy 3rd of July!

Yes, Mission Repair IS OPEN TODAY, and we’ve got a line of customers in the lobby as we speak. If you didn’t receive the newsletter that went out yesterday, I wanted to share it again here in my blog!

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July is here, time for fireworks!

June is over and July is officially here. Summer continues and this weekend we celebrate The 4th of July! With a new month, comes new specials. For those of you that own an iPhone 6, this is your lucky month. Now is definitely the time to get that iPhone 6 cracked screen repaired because it is our Deal of the Month! We hope you all have a great month and enjoy the list of specials we have for you below. In need of a repair that isn’t listed? No problem. Give us a call at 866-638-8402 for a personalized quote.

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Have a safe and happy 4th of July celebration tomorrow!

Take care, Ryan

Welcome a new employee to Mission Repair in Olathe…

Good morning, all of the blogs today have been about our Lakewood, Colorado location so it’s time to welcome our newest employee in Olathe, Kansas.

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Dylan started just about a week ago in customer service and hasn’t looked back! He’s been on the phones constantly, working hard and learning the business as fast as he can. If you’ve called into our Main Service Lab in Olathe lately, you may have gotten Dylan on the phone. He meets our checklist of a hard-working, team oriented, skilled individual.

I’ve been watching him and he’s making it a priority to answer a ringing telephone first before any other customer service representative. I believe it’s like a game to him, and frankly I don’t even think that the phone is getting a full “ring” in and he’s greeting the customer on the other end. It’s kind of nice! 😉

Well, if you need him his email is “dylan@missionrepair.com“. Welcome to the team…

Ryan

Mission Repair Review – 5 Stars!

We just got another new review. BN gave Mission Repair 5 stars.

“Easy to do, inexpensive and done right

I’ve had three devices repaired. Each one was done right. The price was cheaper than the local walk-in places and they were completed and shipped promptly. One required more than expected and I received a call explaining the situation and detailing my options. Highly recommend them.”

Thanks for your help BN, we really appreciate the business! Have a good weekend.

Best, Ryan

Cracked iPhone 5S Screen? Stop By Mission Repair!

IMG_6162It’s a beautiful morning in Kansas City and it’s supposed to be sunny and 73 degrees this afternoon! We are excited and ready to prop the doors open in the office : ) On a great day like today, there is nothing worse than dropping your precious phone only to pick it up and find it has a shattered screen. That’s where Mission Repair comes in.

I’ve noticed lately that we have been getting more and more iPhone 5S phones in for repair each week and for good reason. While it isn’t the newest device from Apple it is still an awesome phone and why replace it, when you can simply repair it? The number one repair on these devices is a screen repair and for a limited time we are offering this service for $92! That’s a great deal and more gentle on your budget than replacing it with a brand new iPhone.

Our iPhone 5S Repair for $92 includes parts and labor and also comes with a one year warranty against any defects to the replacement screen. Even better? Our service also includes our Got Repair benefit in which if we replace the screen and you come back a second time with a cracked screen we’ll replace it again for HALF the cost of the original repair. It’s our way of saying ‘Thank You’ for being a Mission:Repair customer.

Whether you are local to one of our walk-in locations or are shipping your device to our repair center – our certified technicians will take care of your cracked screen and get your device back to you in no time. Questions? Give us a call at 1-866-638-8402 or email sales@missionrepair.com today!

Tomorrow is the biggest online sales day of the year at Mission Repair!

Hello friends, it’s Sunday evening, and you don’t want to miss the Cyber Monday sales!

It’s the night before our BIG Cyber Monday Sale and we’re releasing our “never-been-so-low” specials to you, our Newsletter Subscribers, before the rest of the world. Cyber Monday is tomorrow we’re giving you a sneak peek!

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We are geared up for our busiest day of the year and it never disappoints. So stop by one of our walk-in locations or place your order online while this Cyber Monday Sale lasts! Now is the time to get that cracked screen repaired or non-functioning battery replaced. We have over 50 products marked down on our website and this sale only lasts Monday, December 1st, 2014. No coupon necessary!

Any questions? Give us a call at 866-638-8402!

Take care, Ryan