This is a nice surprise.

Good afternoon!

I headed out to lunch today and needed to get some gas in my truck and I stopped at the Costco that is just around the corner from our Lenexa Store.  I was pleasantly surprised with this:

I know that there are a lot of pictures of gas prices on Facebook and random pics floating around the Internet, but today here in Kansas City at Costco, gas is $1.329/gallon.  That’s darn near the lowest I’ve seen since I moved here in 2001!

It’s an election year, so that’s got something to do with it, right?  I’m sure the Democrats want a “thank you”.  I’d also bet the Republicans would like to take credit.  I don’t know who to thank – nor do I really care – so I’m going to just give a huge “shout out” to the gasoline gods that helped make my day by only costing me about $21 to fill up my tank this afternoon.  I don’t normally mind if gas goes up and down much; but today made a good impression.

Speaking of savings…we are extending our Presidents Day Sale through Saturday – but you’ll only know the coupon code if you get our NEWSLETTER (HINT – another one is coming to you tonight!).  Hopefully you’ve already subscribed, if not, you should do so here!

Have a good evening, Ryan

 

Want to mail in your device for repair? Coupon code inside!

15% off all repairs for our “After-Christmas” Sale!

That’s right! 15% off all mail-in repairs until Sunday 1/24/16 at midnight! Use coupon code “BROKEN” to receive 15% off your new repair order made tonight through Sunday night on our repair website, or you can call in to place your order.

Every year we have customer call to have devices repairs that they received just a month earlier; it’s why January is so busy for us. We are receiving an unprecedented amount of broken devices in our service lab that customers received new as Christmas presents, but somehow had some sort of an “accident” that necessitated a repair. We are here for you and helping those unlucky customers with a 15% coupon for all Mail-In Repairs. Remember that this coupon cannot be combined with any other discounts or “Got Repair” benefit discounted repairs.

Have a good January, Ryan

 

When is a good time to get your iPhone fixed?

Hello there, I get this question from customers all the time:

“It’s cracked, but it still works. Should I get it done now or wait?”

Take this iPod Touch in the picture above for example…this is the epitome of “cracked”. Most of these units that we receive are not this bad; but of course some are. Most of the time, the LCD even works under the cracked glass, and even the digitizer might work (the touch function) which makes it compelling to just used a damaged device for a while.

The problem is that the cracks can get worse. Just like the small chip that started when a rock hit your windshield and now has “grown” across the the length of your vision, the cracks in the glass on an iPhone can get worse over time. And when they get worse, the more potential for internal damage is likely to happen.

Just imagine if you spilled a drop of coffee on the iPod in the picture above. Let’s say near the home button at the top of the picture; it will seep into the unit and would most certainly begin to corrode and would most likely eventually cause more damage.

Remember, liquid + electronics = bad news.

If the glass is whole and not broken, that drop of coffee would just simply wipe off and no harm would be done. The cracks like in the unit above also pose a safety risk to the user. Glass is clearly falling out of the front panel and can easily end up in food, drinks, your eye, fingers, or on the floor for your baby niece to find the next time she crawls in that same area.

When should you have that cracked glass replaced? Do it now before it costs you more than you expected and/or causes you some physical harm.

Take care, Ryan

Is Mission Repair Legit?

Hello there again,

Since I opened the business back in early 2008, I’ve had this question posed to me a number of times. Where can I begin?

How about starting with the Better Business Bureau? We have an A+ rating with them and we couldn’t be happier. We’ve spend every day working on iPhones, iPods, Android Tablets and Smartphones simultaneously doing everything we can to make our customers happy.

Now, there are limits to what we can do…for example, if your computer was at the bottom of a lake for 3 days, we are only SO GOOD. But in all cases every repair that we take in at Mission Repair can be set up as a FREE DIAGNOSIS with NO OBLIGATION for repair. This means that if you’re not happy with our price, lead times, service, or the color of our logo, you don’t have to pay us for checking things out. Our customers remain in control at all times.

We’ve also been in business for 8 years, we have several locations, and we always answer the phone when you call. These are the basics when it comes to verifying a business’s legitimacy. Just give us a call toll-free 866-638-8402 or check out our website that holds the keys to most of the answers that you’ll need. Pricing is up front for screens, batteries, headphone jacks, charging ports and more – on the industry’s longest lineup of repair services.

Have a great day, oh yeah, you can count on finding us here at the Mission Repair blog as well where we have almost 1 million unique visitors. That must count for something!

Take care, Ryan

Mission Repair review…

Good morning friends of Mission Repair!

I got into the office this morning, and received this review from our Mission, Kansas location and had to repost. I love starting my mornings off like this!

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Tommy A. wrote:

Just wanted to say thank you for the great experience I had with your Johnson Drive repair facility today. I HAD an I Pad 3 with a cracked screen and a corner of glass missing so I searched Google for a local repair facility that did not charge an arm and a leg to repair my I Pad. I came across your website as well as many others that provide local drop off service and selected yours based in part on price and reviews. Well I arrived at your shop this morning and was promptly greeted by one of your techs. He was very professional and took care of me right away. He advised that it may not be finished until tomorrow which I was good with, but that if it were done earlier he would call. Now I would like to also state that I noticed that your store was very clean and neat along with the professional attitudes and appearance of your tech. I got an exact upfront price on my repair and so I paid the bill and left my I Pad. To my surprise I got a call about 3 hours later advising me that my repair was complete!! I returned to meet another one of your techs which was just as professional and he delivered my I Pad back to me promptly. I must say that the I Pad looks as good as new and it was delivered to me in protective bubble wrap for a safe trip home. I own five Apple products and three Android products, and although I hope to never need your services again, if I do I will feel confident that you can honestly take care of any repair needs. I Highly recommend you service and would feel confident in referring anyone to your company.
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Thanks again Tommy for the great post on Facebook, have a great week!

Now, I have to get back to reality and really start working…Ryan