This is a nice surprise.

Good afternoon!

I headed out to lunch today and needed to get some gas in my truck and I stopped at the Costco that is just around the corner from our Lenexa Store.  I was pleasantly surprised with this:

Screen Shot 2016-02-18 at 5.58.44 PM.png

I know that there are a lot of pictures of gas prices on Facebook and random pics floating around the Internet, but today here in Kansas City at Costco, gas is $1.329/gallon.  That’s darn near the lowest I’ve seen since I moved here in 2001!

It’s an election year, so that’s got something to do with it, right?  I’m sure the Democrats want a “thank you”.  I’d also bet the Republicans would like to take credit.  I don’t know who to thank – nor do I really care – so I’m going to just give a huge “shout out” to the gasoline gods that helped make my day by only costing me about $21 to fill up my tank this afternoon.  I don’t normally mind if gas goes up and down much; but today made a good impression.

Speaking of savings…we are extending our Presidents Day Sale through Saturday – but you’ll only know the coupon code if you get our NEWSLETTER (HINT – another one is coming to you tonight!).  Hopefully you’ve already subscribed, if not, you should do so here!

Have a good evening, Ryan

 

Want to mail in your device for repair? Coupon code inside!

Screen Shot 2016-01-21 at 12.25.43 PM.png

15% off all repairs for our “After-Christmas” Sale!

That’s right! 15% off all mail-in repairs until Sunday 1/24/16 at midnight! Use coupon code “BROKEN” to receive 15% off your new repair order made tonight through Sunday night on our repair website, or you can call in to place your order.

Every year we have customer call to have devices repairs that they received just a month earlier; it’s why January is so busy for us. We are receiving an unprecedented amount of broken devices in our service lab that customers received new as Christmas presents, but somehow had some sort of an “accident” that necessitated a repair. We are here for you and helping those unlucky customers with a 15% coupon for all Mail-In Repairs. Remember that this coupon cannot be combined with any other discounts or “Got Repair” benefit discounted repairs.

Have a good January, Ryan

 

When is a good time to get your iPhone fixed?

Hello there, I get this question from customers all the time:

“It’s cracked, but it still works. Should I get it done now or wait?”

IMG_2585

Take this iPod Touch in the picture above for example…this is the epitome of “cracked”. Most of these units that we receive are not this bad; but of course some are. Most of the time, the LCD even works under the cracked glass, and even the digitizer might work (the touch function) which makes it compelling to just used a damaged device for a while.

The problem is that the cracks can get worse. Just like the small chip that started when a rock hit your windshield and now has “grown” across the the length of your vision, the cracks in the glass on an iPhone can get worse over time. And when they get worse, the more potential for internal damage is likely to happen.

Just imagine if you spilled a drop of coffee on the iPod in the picture above. Let’s say near the home button at the top of the picture; it will seep into the unit and would most certainly begin to corrode and would most likely eventually cause more damage.

Remember, liquid + electronics = bad news.

If the glass is whole and not broken, that drop of coffee would just simply wipe off and no harm would be done. The cracks like in the unit above also pose a safety risk to the user. Glass is clearly falling out of the front panel and can easily end up in food, drinks, your eye, fingers, or on the floor for your baby niece to find the next time she crawls in that same area.

When should you have that cracked glass replaced? Do it now before it costs you more than you expected and/or causes you some physical harm.

Take care, Ryan

Is Mission Repair Legit?

Hello there again,

Since I opened the business back in early 2008, I’ve had this question posed to me a number of times. Where can I begin?

Screen Shot 2015-07-14 at 2.02.58 PM

How about starting with the Better Business Bureau? We have an A+ rating with them and we couldn’t be happier. We’ve spend every day working on iPhones, iPods, Android Tablets and Smartphones simultaneously doing everything we can to make our customers happy.

Now, there are limits to what we can do…for example, if your computer was at the bottom of a lake for 3 days, we are only SO GOOD. But in all cases every repair that we take in at Mission Repair can be set up as a FREE DIAGNOSIS with NO OBLIGATION for repair. This means that if you’re not happy with our price, lead times, service, or the color of our logo, you don’t have to pay us for checking things out. Our customers remain in control at all times.

We’ve also been in business for 8 years, we have several locations, and we always answer the phone when you call. These are the basics when it comes to verifying a business’s legitimacy. Just give us a call toll-free 866-638-8402 or check out our website that holds the keys to most of the answers that you’ll need. Pricing is up front for screens, batteries, headphone jacks, charging ports and more – on the industry’s longest lineup of repair services.

Have a great day, oh yeah, you can count on finding us here at the Mission Repair blog as well where we have almost 1 million unique visitors. That must count for something!

Take care, Ryan

Mission Repair review…

Good morning friends of Mission Repair!

I got into the office this morning, and received this review from our Mission, Kansas location and had to repost. I love starting my mornings off like this!

Testimonials

__________________________________
Tommy A. wrote:

Just wanted to say thank you for the great experience I had with your Johnson Drive repair facility today. I HAD an I Pad 3 with a cracked screen and a corner of glass missing so I searched Google for a local repair facility that did not charge an arm and a leg to repair my I Pad. I came across your website as well as many others that provide local drop off service and selected yours based in part on price and reviews. Well I arrived at your shop this morning and was promptly greeted by one of your techs. He was very professional and took care of me right away. He advised that it may not be finished until tomorrow which I was good with, but that if it were done earlier he would call. Now I would like to also state that I noticed that your store was very clean and neat along with the professional attitudes and appearance of your tech. I got an exact upfront price on my repair and so I paid the bill and left my I Pad. To my surprise I got a call about 3 hours later advising me that my repair was complete!! I returned to meet another one of your techs which was just as professional and he delivered my I Pad back to me promptly. I must say that the I Pad looks as good as new and it was delivered to me in protective bubble wrap for a safe trip home. I own five Apple products and three Android products, and although I hope to never need your services again, if I do I will feel confident that you can honestly take care of any repair needs. I Highly recommend you service and would feel confident in referring anyone to your company.
__________________________________

Thanks again Tommy for the great post on Facebook, have a great week!

Now, I have to get back to reality and really start working…Ryan

How much does a cracked screen on an iPhone cost to repair?

Good afternoon!

This comes up constantly in our business – both on the phone and with our walk-in customers…we get the question “how much does it cost to have my iPhone repaired?”

Get a repair price from anywhere in the world on your iPhone, Tablet or Computer.  Or give us a call!

Get a repair price from anywhere in the world on your iPhone, Tablet or Computer. Or give us a call!

We are trained and ready to help answer your questions. There’s another solution however; all of our pricing is on our website for you to get a repair price IMMEDIATELY. In fact, you can see all of our pricing UP FRONT, there’s no need to proceed with a checkout, get the service into the cart to see if there are additional charges, etc. We don’t “nickle and dime” you at the last minute with additional fees after you’ve inputted your credit card number or address- again it’s all UP FRONT and viewable 24 hours a day!

Why is this important? We have nothing to hide. In fact there are many repair companies that charge different prices for different states and regions; there are iPhone repair companies that charge different prices depending on what store or representative you call within the SAME CITY.

AT MISSION REPAIR we charge the same price whether you live in California, Maine or anywhere in between!

As a consumer myself, I prefer to know what the price of my purchase will be up front rather than being “blind” to the fact…and either have to make a phone call and wait on hold for someone to respond, or send an email and wait for a response that way;

We here at Mission Repair have ALWAYS had our pricing on our website for the world to see. In fact, we set the benchmark for pricing constantly. Our sales people are not on commission – they do not benefit by charging one customer more than another. It’s the best way to get honest and consistent information and it’s truth.

So the next time you’re looking for a price on an iPhone 5S Screen Repair, it’s as easy as clicking on http://www.missionrepair.com then ask yourself why the “next guy” isn’t confident enough to present pricing up front. There’s a reason for that, and you should be aware of it.

Thanks for reading, Ryan

Summer has arrived!

Hello friends,

Summer has finally “set in” here in Kansas City and we are going to have several 100 degree days starting today.

I’ve been a busy guy this morning already…I decided that it’s time to seal the concrete around my house. This means the driveway, back patio and walkway up to the front door all needed to be cleaned, stained and sealed. This morning was the second to the last coat of the project. The issue is that I need to finish it, but I cannot apply the sealer when the temperature is above 80 degrees f. So you guessed it, I’m getting up at 5am and rolling the sealing in the dark. With the coyotes and other scary things 😉

I wasn’t thoughtful enough to take a picture to share- but I only have one coat of sealer left to roll and I’ll be doing that tomorrow morning at 5am. If you’re not doing anything, I could use a hand so stop by if you can!

heatwave-blog

When we talk about temperatures here in Kansas City, we also have to factor in the heat index. Heat index combines air temperature and relative humidity in an attempt to determine the human-perceived equivalent temperature. So when we watch the weatherman on the news in the morning, he may say something like “It’ll be 97 degrees but with the heat index it’s going to feel like 107.”

Which brings me to my next question: Why do I care about the actual temperature it’s it’s going to feel different that it really is?!?

Well, not to worry, because it really doesn’t effect us indoors- my technicians and warehouse here at our Mission Repair Headquarters stay cool with out HUGE commercial air conditioning units that are cranked up and running. In fact, we have several A/C unit at our location – but one of then did fail yesterday. It happens to be the unit that cools Lennie’s office, so he needs to tough it out until the repair man arrives later today 😉

I’ve got a lot to write about today in the Mission Repair Blog so stay tuned on the blog-o-sphere and I’ll be typing away.

Take care, Ryan