Mission Repair: Spring Price Drops!

Good afternoon all!

I know many of you, just as I do, look for a good deal on about anything you purchase these days. I found myself over the past few weeks talking with Groupon about their services and what it could do for Mission Repair. I look for competitive pricing but at the same time refuse to use the bottom of the line parts as the quality just doesn’t hold up. I research my competitors as well and finding some of them offering Groupon deals. Well I will save you the time and effort to buy the groupon.. We already have prices as low as those so called “deals”, simply walk in, or mail in your device and enjoy the Mission Repair difference. Fast friendly service and quality repairs at prices the other guys have to  offer “discounts” to match.

Mission Repair has parts in stock and technicians ready to serve you, simply come in to one of our retail locations and get your device back in working order asap! You can also mail your device to us, or call toll free 844-459-0105 for assistance.  We back all of our parts and labor with a 1 year guarantee and always willing to help out repeat customers. I know the feeling of replacing my windshield on my car and literally within 24 hours have another crack from a rock! We feel your pain and will help you out if you luck just doesn’t go your way and you need a 2nd repair.

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We look forward to serving you and helping you get your phone, computer or tablet back in like now condition. Please don’t hesitate to call us (844-459-0105) or email (sales@missionrepair.com) us for any questions you may have!

Have a great day!

 

Apple 1:1 School Repair Program at Mission Repair

Hello there friends,

We’ve got a lot to talk about as we have made some simple changes in our Apple One to One School Repair program – if you didn’t already know, we offer repairs to schools around the country to assist in their efforts to maintain student devices.

Not only is this something that we have been doing for over 8 years (even before the One to One Program was released) and we’re happy to report that we are providing services for even some “Apple-Distinguished Schools” as time has progressed.

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Why?  It’s a matter of economics.  There are scenarios that Mission Repair is a far better fit for some school districts than AppleCare.  Apple has done a good job of selling units and service programs, but they don’t do something that Mission Repair does, and that’s offer a better price on a service for a unit that has already been repaired once before.

It’s called our Got Repair program, and it’s the shining light that schools are looking for.

The best part about it is that even if you use our services as an “end user”, you get the Got Repair benefit automatically on our screen repairs.  Just check it out on our site, and you may know why Mission Repair stands above the rest.

Take care, Ryan

What kind of tablet did you need repaired?

Good afternoon,

We just got a call from a customer asking if we fixed ASUS tablets…and the fact is that we do! Mission Repair offers the most complete line of tablet repairs– more than anywhere else you’ll find on the Internet.

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Don’t see a tablet on our list?  It’s OK, give us a call!  We are adding new services constantly, and maybe we just haven’t quite gotten your device on our list yet.

We service thousands of tablet screens for schools across the country, and many Apple One to One Schools enjoy the expedited services we offer here at Mission Repair.

Thanks for reading, don’t live with that cracked screen for too long!

Talk to you later, Ryan

The Halloween Fun Continues!

If you saw my blog post earlier, you are aware that Ryan dressed up today for Halloween. Well, he wasn’t the only one who got into the Halloween spirit. I just went back to ask our technicians a question about an order and nearly jumped in fear after seeing what I think was Derrick. He decided to participate in Halloween at the office as well and in a very creepy way (see photo below). He is by far our most intimidating iPad technician I have ever seen.

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Speaking of iPads, did you know we have some of the best prices on the internet when it comes to repair services for these devices? Whether you have a cracked screen on your iPad Mini or if you are in need of a battery repair for your iPad 2 – Mission:Repair has you covered. Our certified technicians will replace the defective or damaged part on your iPad with a brand new one in just 24 hours.

Ya know, now that a think about it – Derrick always dresses up for Halloween. A couple years ago he was a robot and let me tell you, the costume was impressive! Click here to check out the video of it.

The Truth about MacBook Air Screens.

Good evening friends,

It’s late Friday night, I’m just finishing up my day at Mission Repair (working from home) and disaster struck my Apple notebook.

I personally use a 13″ MacBook Air at home. It’s been a great machine that hasn’t given me a bit of trouble until I made a mistake. It’s a mistake that even this late at night I feel that I need to share with my blog followers – a mistake that will prove to be costly. I grabbed my laptop by the screen to pick it up like I’ve done a many times before.

I picked it up by the top of the computer where the screen is, not by the bottom of the computer where the keyboard is. MISTAKE.

I’m going to stop writing and take a picture…you’ll see the beginning of this blog in the background, and everything will look normal as so:

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You can click on these pictures to get a close up look at what is going on.

But after I picked it up by the screen in the very spot that you see my thumb and hand, I squeezed a little too hard. Now when I apply just a slight bit of pressure to the bezel where my thumb is located, my image goes haywire:

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What you see here is a classic “broken LCD” on a MacBook Air. There are many degrees of “broken”. In fact, when someone has a broken LCD screen, it might physically appear cracked. It might looks like and “ink” stain running across the screen. Or it might in fact be like my situation where I can get the screen just into the correct position, not touch it and have it appear fine – but the slightest movement can show it’s ugly side.

I know that lifting a laptop by it’s screen is not the correct way to handle a laptop. The MacBook Air is so light and easy to carry at some point I made the decision that it would be OK to do so.

I did a quick search on Apple Discussion Forums and found a nice article on Considerations for a long life of your MacBook Air which give good advice on many maintenance and daily life considerations when owning one of these devices, but does not discuss “lifting” the unit by the lid. I guess that’s just common sense that I didn’t use.

In this day and age with tablets in and amongst my life it might just be a subconscious thing- I grab my tablet by the screen, right? Isn’t a tablet merely a laptop computer “lid” without a hardware keyboard? Well, this comparison of the two might be OK if only considering the physical aspects of the devices but they are truly two different devices…however somewhere in my mind it just felt OK to grab the screen of my computer.

My advice is…don’t do it. We constantly repair MacBook Air screens at Mission Repair. I’m lucky that I can just take my computer into my shop, buy a screen for myself and install it. This is not so easy to do for consumers that don’t own an electronics repair shop and I understand this – it’s why Mission Repair is in business.

Do your best to avoid the situation that I’m in unless you don’t mind paying for your computer to get repaired- but if you do, you know who to call. Shameless reminder: 866-638-8402. I’ll be taking mine into the tech lab tomorrow.

Have a great weekend everyone, take care.

Ryan

The Truth About Your “Cracked iPad Screen”!

Hello M:R Nation –

The term “Cracked iPad Screen” has become a vague term over the last couple of years. With all of the revisions of the iPad and the fact that when you have a “broken screen”, that might mean 3 different things. With a new iPad being released about once every year, we have quickly accumulated many services to offer and it can be confusing. Here is a quick list of the iPads that we service:

Original iPad (Wifi & 3G)

iPad 2 (Wifi & 3G)

iPad 2 REV A (Wifi & 3G)

iPad 3 aka The New iPad (Wifi & 3G)

iPad 4 aka iPad with Retina Display (Wifi & 3G)

iPad Mini (Wifi & 3G)

Now, each of these iPad models have a separate Glass and LCD screen. Here is a quick visual or what each part looks like separately:

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iPad 3 Glass and LCD Screens

On the left, you will see the iPad “Glass”. This glass has a special layer that senses your touch. This is what we call a digitizer. the digitizer is adhered to the glass by a special optical adhesive. When the glass cracks, the digitizer will often continue to function which is great, until you start cutting your fingers on the broken glass, YIKES!

On the right, you will notice the LCD screen. This is what generates the picture that you interface with when you are using the iPad. It’s just like your TV, but a lot smaller! When this breaks, it will usually look as if your screen has an ink blotch on it or you will see lines through the entire length of the picture. More on this to come…

You can start to see what I mean when I say the term “Cracked iPad Screen” is a vague one.  With so many different models and the possibility of the glass, LCD or both screens being broken, you should try to become as knowledgeable as you can before taking your iPad in or sending your iPad out for repair.

Why is that? Because the best consumer is a well informed consumer. You will want to make sure that you are ordering the correct service for your iPad.  This could be the difference between a reasonable repair and an expensive one! Of course, with the right repair center, you can just send it in and they will fairly assess your situation and charge you correctly, but NOT ALL REPAIR CENTERS ARE CREATED EQUAL! We all know how you can be treated at an automotive repair shop, just know that electronic repair centers can be just a bad.

Alright, so lets identify what iPad you actually have. The best way for you to do this is by looking at the back of your iPad and locating your model number.

iPad mini Wi-Fi Late 2012 A1432
iPad mini Wi-Fi + Cellular Late 2012 A1454
iPad mini Wi-Fi + Cellular (MM) Late 2012 A1455
iPad (4th generation) Wi-Fi Late 2012 A1458
iPad (4th generation) Wi-Fi + Cellular Late 2012 A1459
iPad (4th generation) Wi-Fi + Cellular (MM) Late 2012 A1460
iPad (3rd generation) Wi-Fi Early 2012 A1416
iPad (3rd generation) Wi-Fi + Cellular (VZ) Early 2012 A1403
iPad (3rd generation) Wi-Fi + Cellular Early 2012 A1430
iPad 2 2011 A1395
iPad 2 (CDMA model) 2011 A1397
iPad 2 (GSM model) 2011 A1396
iPad (Wi-Fi) 2010 A1219
iPhone 3G front and back iPad (Wi-Fi + 3G) 2010 A1337

Ok, now that you have your iPad identified, lets decide what service you actually need. The best way to do this is to just show you. Below are examples of both a cracked glass and LCD screen:

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Broken LCD on the left. Cracked glass on the right.

Shatter patterns on your glass will vary and your LCD might not look exactly like this, but you can clearly tell by both images what is what.  Click on the image to get a closer view if needed.

Ok, so you now know what iPad you have, you have identified what screen is broken and now all you need to determine is where you will have it repaired. You are already ahead of the curve by being on the Mission:Repair blog! Now let me give you a few more reason to just follow through this link: iPad Repair and have your iPad repaired correctly by the masters :-)!

  • We are not two guys in our parents basement – We know everyone has to start somewhere, but there is a risk by taking your device to be repaired by someone who is most likely not practicing business legally. Come walk into our location 7 days a week to have your iPhone repaired!
  • Dollar focused – We try very hard to always give the best prices. We are humans too and know that living is hard and making a living is even harder. We take this into consideration when setting a price on a repair service. If you search on Missionrepair.com  or coupon websites, you are bound to find some great coupon codes as well!
  • Our Warranties are among the best in the industry with a 1 year on all of our screen repairs and lifetime on our battery services!
  • People love us – A lot of our business is word of mouth and we work extremely hard for that! Our customer service is second to none and we treat each customer fairly!
  • Got Repair? This is a benefit unlike any other that you will see and its very simple. If you repair your iPhone with Mission Repair, you will NEVER have to pay full price to repair that screen on that iPhone again! In most cases, we are talking about a 40% decrease in price should you damage your screen again and the best part, its free!  You don’t have to pay a deductible, monthly dues and you are automatically signed up for this, just by using us as your repair center!
  • Quality Parts and service – When you use Mission Repair, you are receiving the best replacement parts and those parts are being installed by technicians that are professionally trained to do so!

In closing, I hope you have gained the knowledge that you need to make an informed decision about your iPad screen repair. It can be daunting task, having something repaired…finding out exactly what you need, finding someone to repair it and attempting to live without your beloved device all are stress creators. Choosing Mission Repair will be the first step in relieving some of that stress. You can call us at 866-638-8402, live chat us on http://www.missionrepair.com or click this link: iPad Repair to get started on your iPad repair today!

Cheers, Troy