We’re not just an Apple Repair Center.

Scenario:

A typical day at Mission Repair starts at 8:00 am, the call center starts to light up with activity. “Ring”. We take a customer service phone call from a distressed customer looking for a solution to their problem: a broken smart phone. “Do you fix devices other than iPhones?”

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“Why yes we do!”

In fact, Mission Repair has one of the longest line cards in the industry. We are constantly looking for new devices, sourcing parts and adding services to our website each day. It’s our duty to keep the website clean and fresh and make it easy for customers to get the service they need from the repair center they trust. Mission Repair, The Intelligent Choice.

Can’t find a service on our site that you’re looking for? Send our customer service department an email or call 866-638-8402.

Take care, Ryan

Take A Break, Have Some Fun And Let The Creative Juices Flow!

Hello M:R Nation –

You are reading a post that has very little to do with cracked iPhone screens, smashed iPad glass, damaged smartphones or anything broken for that matter. No, this is a simple post to tell you that sometimes, you just need to have a little fun.

Running and working in a small business can be the most stressful part of ones life. Small businesses usually don’t have teams of people to accomplish a task. For the most part there is one or two (which is a stretch) to get that important task at hand completed. So that makes having a little fun all that much more important!

Take our Graphics Designer/Web Master/ Social Media Marketer/Do Everything else we need, Melanie for example. The tasks we put her through on a daily basis would make any grown man cry. Do this, do that, change this color, move this text, create this graphic, write code for this… you get the point. She handles this all very well, but I couldn’t help myself on Friday giving her a little break.  So before we attended a meeting that we had on the schedule, I challenged her to a swift game of checkers!

photo 1

Choosing her next move carefully!

She learned very quickly that the first few moves of a checkers game usually dictates the outcome. It was fun watching her struggle on what move was the right move to make and just forget about work for 10 minutes. Little did she know, is that I am a checkers champion and she had no chance.

To sum it up… take some time off, even if its during the work day and have some fun. I guarantee you an increase in productivity!

Cheers, Troy  

Local Treasures!

Hello M:R Nation –

During my time off last week, I made it a point to support as many local businesses as I could. But, what it actually turned into was just a gluttonous shopping spree. I packed up the kids and headed off on an adventure (as my son would say). I had a very specific plan in place of where I wanted to go and what I wanted to do. First stop in the morning is always coffee. So I headed to The Roasterie to pick up some of my favorite beans!

Excellent coffee!

Excellent coffee!

By the time we were done picking up said beans, we started to get a little hungry. What better way to celebrate our local adventure than stopping at the best BBQ restaurant in the world, Oklahoma Joe’s BBQ! Here I shared a special teaching point with my children, “Always order the Z-Man”!

Can't beat this!

Can’t beat this!

After Lunch, we headed to the store to pick up some much needed supplies. The typical diapers, wipes, goldfish, toys and of course, milk. Milk is a necessity of life and everyone uses it for something. We blandly open our grocers cooler and reach for a red, blue or pink cap. It has become all too boring if you ask me. This is why I made sure to go out of my way to locate some of the nations best produce milk and it just so happens to be produced in the KC area. Say hello to Shatto Milk!

On this trip, I grabbed coffee, strawberry and chocolate milk!

On this trip, I grabbed coffee, strawberry and chocolate milk!

Once we had our tummies full of delicious milk, it was time for a much needed nap! After this quick nap, were off to our local farmers market to obtain some tasty beef jerky… I mean fresh produce 🙂 This was a great time, but remember, its always a good idea to bring cash to a farmers market! I learned that the hard way…

Tomato time!

Tomato time!

With our day coming to an end, we packed it up and headed back home. We had a great time and I think I started to teach my children a great philosophy of supporting local businesses. Local/small business is what keeps this great country running and one day, there is a great chance that they will either own or work for a small business.

Mission Repair is a local business. Granted, we do a lot of our business on a national and even international level, but we were born and raised right here in Kansas City. We have opened our doors for our community to experience the same great service we offer to everyone nationwide! Because of that, we have even extended our hours and decided to stay open 7 days a week. Yes, what was meant to be a nationwide mail-in repair center, has naturally turned into a mecca for all things broken in the Kansas city area. Come visit us soon!

p.s. When the kids went to bed, I made sure to enjoy this beautiful night cap:

It only takes one to hit the spot!

It only takes one to hit the spot!

Cheers, Troy

 

Check-In, Like Us And Save!

Hello M:R Nation –

We are enjoying a much needed rain fall today that couldn’t come at a better time. My yard is as yellow and burnt as I have ever seen it and my neighborhood is under a water restriction which means I can’t even water my lawn. Now, I know this rain won’t completely cure my issues, but it is a great start. This rain has also given us in the Kansas City area some wonderful relief from this unrelenting Great Plains heat!

Yes, you read that correctly, Mission Repair resides in the Kansas City area. We have been a part of the Kansas City community for 5 years now and we love it. We love the people, BBQ, jazz music and the Chiefs! Since we have opened our doors, we have had some of Kansas Cities finest walk through them. No, I’m not talking about local celebrities or athletes, I’m talking about regular-everyday-hard working folks. From Liberty to Spring Hill, people come from all over the Kansas City metro to use the services that we offer and we love it!

To show you how much we love it, we have created a new program that will save you some cash if you happen to come to our facilities for a repair service. Here is how it works:

Save Some Cash!

Save Some Cash!

If you find yourself at the Mission Repair facility to have your iPhone 5 repaired, to save 5% off of your entire order, all you have to do is Check-In and Like us on Facebook! Thats it.

From there, our lovely staff will use the special coupon we have created and take your 5% off right there and then. The best part of this savings is you can use it with any other coupon that you may have!This is just an additional “Thanks for coming to Mission Repair” savings that is VERY easy to obtain.

p.s – While you’re at it, enjoy a free dumb-dumb and some very random music in our lobby.

Cheers, Troy

Samsung Galaxy S 4 Repairs!

Hello M:R Nation –

Now that the 4th of July is in our rearview mirrors, we can turn our attention to what we do best… Saving you money! Mission Repair has been known to be tough with our vendors when it comes to quality and pricing. We have been successful through the years because of our attention to detail to the quality of parts that we provide our loyal customers.

Once we know the quality is there, we  turn our attention to pricing. Mission Repair has been able to provide some of the best prices on the market for years now solely due to our awesome purchasing department. They work hard on getting the best price, so we can offer the best price!

Do you have a GS4 that looks like this?

With that said, we have done it again here at Mission Repair, a negotiation for the ages if you will. We were able to talk down our vendors on the Samsung Galaxy S 4 screens and we have passed 100% of that savings on to you! What was once $449, has now been shattered to a more manageable $249! No, your eyes do not deceive you, that is a savings of $200.00!

This savings starts today and is here to stay. So if you have a broken Samsung Galaxy S IV and are tired of cutting your fingers on the cracked glass, give us at Mission Repair a call! The number is 866-638-8402 and we are open 7 days a week, so feel free to call whenever you please.

Cheers, Troy

Mission Repair Company Picnic!

Hello M:R Nation –

This coming Sunday we will be having our very first company picnic! I know, I know…how could we be in business this long and never have a picnic? I really don’t have a good answer for that other than its either too hot or too cold to do anything outdoors in Kansas. We have decided to take a chance this year and it looks like it will pay off. With a high of only 78 degrees, things are looking good for the festivities.

Not Quite…

We are using this picnic to make up for our lost 6 months of Olympic events for 2013. This year, we are sending one of our lucky employees to Key West for some fun in the ocean. We have 6 different events that range from just plain scary, to just plain stupid. That mixed with some great KC BBQ and cold Coke, we are going to have one heck of a time! Because of this, we will be closing a little early on Sunday (3:00pm), so please call (866-638-8402), chat or come in before then to have your iPhone, iPad or Android serviced or any questions answered!

Cheers, Troy

 

In Stock: Samsung Note II Screens!

Hello M:R Nation –

I wanted to send out a quick post to let everyone know that we are fully stocked on most of the Samsung Note II screens!

Click the above picture and get your repair started today! As always, feel free to call us at 866-638-8402 or email us at sales@missionrepair.com with any questions as we would love to hear from you!

Cheers, Troy