Mission Repair’s Telephone Number: 866-638-8402!

Hello friends- even though it’s prominently displayed at the top of every page on our website, there’s only one number to call if you in need of a smartphone, tablet or iPod repair. Remember that we repair all makes and models of computers as well.

Thank you for reading, but check out Lennie at his desk, making another customer whole again this afternoon. He’s just part of the call center cell that’s fully staffed every day:

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We pride ourselves by always answering the phone, every time that you call, 7 days a week during normal business hours. We are open Monday through Friday, 8am to 7PM CST, and 10am to 5pm Saturday and Sunday.

Talk to you soon – Ryan

Pssst, There Is A Coupon Inside!

Hello M:R Nation –

Do you subscribe to our newsletters? If not, you are truly missing out on some major deals and awesome happenings! Just yesterday we gave out an incredible 15% Mother’s Day coupon that is good on your entire order and we have already had loads of folks take advantage of this savings! All they did to receive the newsletter was visit this link and fill in their info: Mission Repair Newsletter!

The most important thing to know about the newsletter is this: We only send it out once!  So if you find out that we have offered a savings via our newsletter and then you go to sign up, you will not receive the most recent savings that we handed out. I know, it’s kind of a lame way to do things, but those are the rules.  However, for just today, I think I can bend those rules. So for the first time ever, I’m going to share one of our newsletters to with M:R Nation and give you access to the same coupon code as our loyal newsletter subscribers:


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This Sunday is Mother’s Day!

Yes, it’s rapidly approaching and with the impending brunch buffets and bouquet of flowers, your wallet may be starting to drain fairly quickly. Finances aside, she’s your mom and she only deserves the best…so you are thinking of one more surprise gift that you can bestow, right? Unfortunately you also remember that you have a cracked screen on your device that you MUST have repaired…

This is quite the dilemma. But don’t forget, you have an ally in Mission Repair! We understand this situation and we want to make sure that you can spend even more on your mom for her special day! This is why we have created a special coupon code for our newsletter subscribers only!

To obtain this mother load of a discount send us an email to coupons@missionrepair.com. In return, we will send you a coupon code worth 15% off your entire order! Now go ahead, get your mom that cookbook that she has been dropping hints about all year long. Hurry, this coupon is only valid on new orders thru Mother’s Day, May 11th, 2014.

Your Friends at Mission:Repair!


 

Go ahead, click that email link above and watch what happens next. You just might decide to sign up for the newsletter after that! Enjoy the savings and go get your mother a great gift for this Sunday!

Cheers, Troy

Open Till 7PM!

Hello M:R Nation –

Starting yesterday we decided to keep our doors open until 7PM! This is huge news for those of you that have to work until 5PM and are unable to make it across town to either pick up your already repaired device or drop off a newly broken iPad, smartphone or computer. We always hated locking the door at 6:00pm. It just seemed an awkward time and we would often get someone zooming into our parking lot at the last second. So as to not rush you and put you at risk of receiving a speeding ticket, the 7:00PM closing time was born!

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This means an extra hour to get that iPad Mini repaired! Or have your Chromebook diagnosed. This means you won’t have to go all night without your iPhone because you were too late to pick it up! I get it, I use my iPhone as my alarm clock as well and I most certainly wouldn’t make it to work on time without it!

These new hours will not only benefit out local customers! We will be answering our phones until 7PM! That means, if you need to place a new repair order or have questions about a current repair, we will be here for you as well!

So to recap: Mission Repair is now open from 8am-7PM Monday-Friday!

Cheers, Troy

We’re offering overtime to our technicians!

Hello all, this CYBER WEEK has been amazing. We received a record number of orders on Cyber Monday. . .and then again a record number of orders on Cyber Tuesday. I’m continually amazed by the amount of response that we get from my blog postings – thanks so much for reading the Mission Repair Blog!

Well I want to put your mind at ease. . .we’ve hired 4 new employees within the last couple of weeks and I’m offering overtime to all of my technicians so we can stay on top of our service. In fact, we’ve come up with a new management style and management philosophy here at Mission Repair and this picture speaks for itself:

Hey, I was hoping to get a pretty good laugh from this 😉 Get it, we are hand cuffing the technicians to the tech bench? OK, it’s not completely true, because they get time off for good behavior as a benefit!

On a serious note we are rocking over here and I am just kidding of course Jake is not really cuffed to the desk. . .however I bet that he “feels” that he is. Confidence is high and we’re in the thick of it. I’ll talk to you again soon!

Best, Ryan

New Mission Repair retail site being added – open in October 2011!

OK, it’s official! I am very excited about this and it’s a game changer for us-

We are opening our very first 100% retail site right here in Kansas City! We will be in South Kansas City in a strip mall next to a Chipotle, Applebees and Walgreens about a mile from the Leawood Apple Store. With this new site our Kansas City reach will extend and we can better care for our Kansas City base of customers. I know, I know, I continually get requests from customers to open stores in other cities. Keep an eye on our LOCATIONS page for new site opening up near you!

New Retail Site Opening in October!

With this new site, we will have some interesting certifications that we’ve never had before. We will be able to perform warranty repairs for several manufacturers including my favorites. It’s been a long time coming, it’s taken a significant amount of work, but it’s the end result that I’ve been working toward. . .the best electronics repair business in the industry.

We will are keeping our Corporate Headquarters in Olathe as usual. This is also the location of our main repair center and the hub for our Nationwide Mail In Repairs – the New Kansas City Location is just being added for your convenience!

I’ll be back with the official release date, address and list of new capabilities next week. I’m ready to have some fun!

Best, Ryan