Mission Repair Holiday Hours!

Hello friends,

All of our locations have the same hours each week, and we’re also all going to all enjoy a few days off over the next couple of weeks that I thought we should mention. Our special holiday hours are listed on our website here, but we have a few changes coming up:

1. Saturday night is our employee Christmas Party. This is a big bash and we really let our hair down. We’ve been talking about the 2013 Christmas Party all year long…so in two days time we have to top last year. This won’t affect our business hours…but if we’re a little slow on Sunday you’ll know why!

Yes, we have a surprise Santa and Mrs. Claus coming to our Christmas party this year. I’ll be sure to post a few pictures!

2. We will be closing early on December 24th, at 1:00pm. The company will be holding our annual Christmas luncheon this day so get in quick…because the doors close at 1:00pm sharp next Wednesday!

3. We are closed Thursday December 25th, 2014 in observance of Christmas.

4. We are closed Thursday January 1st, 2015 in observance of New Years Day.

Other than that, our business hours will remain open as normal, so stop on by America’s Award-Winning Repair Center, Mission Repair when you can!

Take care, Ryan

The day after Christmas is always interesting.

Hello friends,

Did you get to take any time off for the holidays? While not everyone celebrates Christmas…hopefully you were able to get together with family and spend some quality time with your loved ones. Maybe that time is this upcoming weekend?

We spent some significant time with one another here at Mission Repair – that’s for sure! First, on Saturday the 21st, I hosted a party at my house. Yes, this was a huge “blowout” with catering and a live band – and for sure it was one of the parties that we’re going to talk about for a while.

We are still talking about the “end of the night” hijinks. It was a memorable night! Then on Monday December 23rd, we reserved a “train car” for the Kansas City Mystery Train dinner theater- and all had a blast! The actors run up and down the aisles for 4 courses until someone solves the “whodunnit” mystery.  This time, it was my very own Dandra that cracked the case.  It’s a lot of fun and the group really got into it as several of the employees played supporting roles and did a great job!

So there you have it – just as promised last week – a few select pics from the Mission Repair festivities.  Now we’re back in the office and catching up from being closed for the last two days.  We’ve got our work cut out for us, but we are rejuvenated and rollin here at the Mission Repair Service Lab this morning.  Stay tuned for some more end of the year fun!

Take care, Ryan

Record breaking Saturday…

Hello friends- I wouldn’t have thought it would happen last Saturday- but it did.

We had a line of 25 customers in our lobby- which is a record for us- dropping off repairs and waiting for their iPhones to have cracked screens fixed, presumably before the holiday hit them.

Truthfully, I’d say that our lobby would comfortably fit 6 people at a time, and 10 to be pretty tight. My staff somehow got 25 people in a line that snaked all the way into the tech lab and kept order out of chaos.

With supreme efficiency, they managed all of those customers, got them in place, devices checked in, and our weekend technicians as busy as they have ever been. The phones on the other hand – were, well – out of hand. There were phone calls stacked in the queue so if you were one of customers that had to wait a bit please accept our apologies. We were working as fast as we could and it was just one of those days. We promise to make it up to you!

I do know that one of the reasons it was so packed was because customers were having iPods repaired for loved ones as Christmas presents. How cool is that? We’ve been doing this year after year but it’s becoming more relevant in last year or two. It’s a great way to say “I love you” AND not spend full price to buy a new device…

So remember our holiday hours this year…we are closing early tonight at 4:30 so our employees can get to the second Christmas party that we’re having in Kansas City. And we are closed tomorrow and Wednesday. It’s going to be a fun night! Last week I promised I’d post some pics of the Christmas parties – the comedy will be posted soon!

Happy Holidays, Ryan

What are Mission Repair’s holiday hours?

Hello friends, let’s take a look!

We will be closing for a few events this year so that all of us can get together as a group outside of the confines of our service lab and call center to gather, relax and just learn a little more about each other. It’s always a fun time! I promise to post a few pictures sometime next week. I always catch Jake in the middle of doing something hilarious.

In fact, we have a 2-part Christmas party this year. So it’s Christmas “parties” to be exact. We will be getting together at my house Saturday night and there are a ton of surprises for the employees and their guests – but we will be having a live band. That’s all that I want to give away for now 😉

Secondly, we will be having a formal “sit-down” dinner and we’ve reserved a restaurant for the entire group. While dinner is being served there will be a murder mystery show that will entertain us until we solve “whodunit”. This is going to be a ton of fun as well!

So, now that you know we’ll be having a little fun; here are Mission Repair’s Holiday Hours this season:

Monday, December 23rd – 8am to 4:30pm.
Tuesday, December 24th – CLOSED.
Wednesday, December 25th – CLOSED.
Wednesday, January 1st – CLOSED.

Otherwise hours will be normal according to our “About Us Page” here! Thank you and I appreciate your understanding about taking a little time off for the holidays. We are all about family here and it certainly comes first.

Take care, Ryan

Thanksgiving Hours for Mission Repair –

Hello everyone, we just had our annual Thanksgiving feast at the Mission Repair headquarters- we had slow roasted spiral cut ham:

Hams in the oven. Say (swiss) CHEESE!

And all the fixing for ham and cheese sandwiches. Plus baked beans. And Fruit salad. And chips. And Chex mix. And carmel popcorn. And then the topper – the piece de resistance– personal size pumpkin pies from our Sales Manager, Jenny who worked all night to surprise us with a special treat!

As usual, we have to take shifts to get our company lunch completed. 1/2 stay and work and then we swap. It keeps the business flowing nicely, but means that I have to give 2 speeches!

Well, I’m really not here to talk about what we had for lunch, but I am here to tell you that we’ve got some special hours over the next couple of days and it’s only fair to let you know about them!

Please know that we will be closed tomorrow on Thanksgiving and Friday (a.k.a. Black Friday). We will be back to normal hours on Saturday and Sunday! Have a wonderful Thanksgiving and I hope you get to spend some time with your family.

Take care and we’ll be back soon, Ryan