Toot toot!

Hello friends, that’s me blowing my horn. It’s not a huge horn, it just goes “toot toot!” I try not to do that too much, but I just got this email sent over via our Mission Repair Website today:

Website Visitor Request

Requester email:
Description: I was very pleased with my recent experience with Mission: Repair in Olathe. Not only did you save me a lot of $$, but I was in and out in less than 30 minutes. I feel as if you are very honest & reliable. I was telling my friends about my experience and one of them chimed in with a similar positive experience. Thank you, Bobbi L.
Website address:
Location: United States
Visitor environment: Browser: Safari (534.59.10)
OS: Apple MacOS 10_6_8

I remember this customer. I was in the front office at the time, saw her bring in her MacBook Pro…and stated that it was making a “whining” sound. The Apple Store said that it “wasn’t” the hard drive, so I opened it up!

What I found was a failing logic board fan. The bearing can go out on these guys faster than you’d like, and I had a new one in stock. I cleaned the inside of her laptop out, showed her the failing fan, installed a new one, powered it up and “VOILA!” the annoying sound was gone.

It was a good lesson for me too because it’s a reminder to all that those fans are there for a reason. When they start “talking” to you like this one did, it’s time to have it replaced. Once they fail it could cause the entire system to overheat and shut down permanently. Bobbi did the right thing and nipped it in the bud. She brought it here (after the Apple Store 😉 for a repair that was not only fast but affordable. Thanks for your business Bobbi!

Take care, Ryan

Why Mission Repair? Reason #1093.

Hello there, we know that you have choices when it comes to your repair provider and I will be sharing my “2,000 Reasons to Choose Mission Repair” intermingled with our other amazing blogs. Today’s reason:

Reason #1093 – we can print 20 shipping labels per second.

HIGH SPEED PRINTING! We have such a large volume of repair flow that we were forced to upgrade our shipping solutions and we made the decision to upgrade our printers to these amazingly fast Zebra ZM400 printers. In fact, we got 4 of them to keep up with our demands. These are heavy duty printers that can give us up to 3,000 labels/day – each. OK, we are not shipping 12,000 iPhone packages per day, but it’s on my list of “to-do’s” within my life accomplishments!

We are always trying to improve our processes and speed to keep up with the demand of our customers. It’s what separates us from our competition – if you want to call it that 😉

There you have it. It’s all about efficiency and technology, and Mission Repair is geared for both. Thanks for reading!

Best, Ryan

Laptop Shipping Kits at Mission Repair!

Hello everyone – ever wonder how to ship your failing laptop into us? Here at Mission Repair we take the worry out of moving your laptop from your location to ours with our exclusive shipping kits. These shipping kits are approved by FedEx and we FULLY INSURE your laptop for replacement value on it’s way into us and way back to your location. We also use FedEx, the best shipping company in the industry with the best record and least damage from handling. Here’s a quick video to see just how easy it is to use our kit:

Remember, you can ship your laptop into us on your own if you’d like, but if you want to take the worry out of shipping just use our shipping kit. It’s fast, easy and arrives at your doorstep. Need more information? Just call us at 1-866-638-8402.

Thanks everyone, I’ll be back soon. Ryan