Best of the Mission Repair Blog.

I was going through the insights of my blog tonight as I have been patiently waiting for the 1,000,000 Unique Visitor counter to turn (we need about 200 more at this point), and found that our best blog day was:

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Yes, we had over 31,000 views on a day a few years ago (we average much lower than this per day now) and it was a special day. We had received a frame for an iPad 2…long before the iPad 2 was released…and we posted it here on our blog. Here’s the infamous picture:

ipad frame

And a link to the original article here. We talked about the frame itself, how a MacBook camera fit directly into the slot where a camera would most likely be, and posted it for the world to see. Looking at the picture now makes me thing “that got all of that attention?!?” Well it did bring 31,000 views on that memorial day and crashed our wordpress site a few times so it probably would have been even more!

There’s a little known tidbit that I’ve never talked about regarding this picture. Apple called me directly about it and discussed how and why I got the part and asked if I would take the image down. We had a peaceful discussion about it, it never went any further, and the picture and article remain here posted on the Mission Repair blog today.

I’m bringing this up because since that post a while ago, we have had a steady increase in blog readers, subscriptions, followers and re-posts. Sometime in the next few hours we will reach 1,000,000 Unique Visitors, and I’m going to stay awake for that. You don’t need to; unless you’re trying to win that iPad Air that I’ve been talking about. Then you should grab a cup of coffee and keep watching. It’s going to happen very soon to make today another Mission Repair Blog moment in history.

I’ll be right here, Ryan

The truth about MacBook Pro Keyboard Repairs.

Hello there friends,

We get calls at Mission Repair constantly for MacBook Pro Repairs; it’s something that we’ve been doing for 8 years, and I’ve been personally working on Macs for about 19 years. I can attest that the newer the Mac, the harder they are becoming to service.

For example:

We replace keyboards on MacBook Pro laptops. If you’ve ever seen one, or ever used one, you may notice the the keyboard is mounted from under the palmrest, which is different than most PC laptops. Most “Windows Machines” have keyboards that are mounted from the top and can simply be replaced with a couple of screw turns and a cable.

Not on some MacBook Pro computers. In fact, here’s the pile of miniature screws that need to be removed just to simply remove the keyboard from the laptop:

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Somewhere near 60 screws. Plus, you can only get to it by removing the bottom case, hard drive, optical drive, logic board, battery all related cabling and some brackets. I’ve heard some of my technicians stating that it’s taken them 1.5 hours, but I did it in 47 minutes start to finish. Now, we don’t charge much for this repair and I wanted to share that this is not an easy task, but as a technician “too many screws” just can’t be in our vocabulary! We may think that “this is all screwed up”, or sometimes we might want to say “screw this”, but those are all just jokes!

A bit of advice: don’t spill anything on your keyboard, you can avoid the repair altogether!

Take care, Ryan

In case you missed last night’s Mission Repair Coupon deal:

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Are You Feeling The Heat This Summer?

A heat wave is coming thru the Midwest and we are feeling it! It seems as though we can’t even walk outside to get in our cars without starting to sweat. If you have to brave the high temperatures you may as well be rewarded for it right? That’s why starting now, we are giving you 10% off your entire order if you place it before this Sunday (7/19/15) at Midnight. Just use coupon code ‘HEATWAVE2015’ at checkout or bring in a copy of this blog to any of our walk-in locations. If you’ve been waiting for a reason to get the cracked screen repaired on your iPod, Smartphone, Tablet or Laptop – this is it!

Have a great weekend and stay cool,
Ryan at Mission Repair

(Offer cannot be combined with any other coupon, including Got Repair. Expires 7/19/15 at midnight.)

Visit us during normal business hours or place your order online 24 hours a day from anywhere in the USA!
Monday – Friday: 8am – 7pm
Saturday: 10am – 5pm

Just double check that pricing…

Hello all-

I’ve got a new iPhone 6 that’s giving me trouble. The home button is acting funny, luckily I’m still under warranty and I’m going to be able to get it replaced from Apple under warranty. That’s great news for me albeit Apple will swap my device and I’ll have to restore it from a backup, but in the grand scheme of things I’ll get it done.

Mine is a bit "sticky".  I'd open it myself, but it's under warranty so I don't want to risk it!

Mine is a bit “sticky”. I’d open it myself, but it’s under warranty so I don’t want to risk it!

What I found interesting though, is Apple’s repair pricing for their iPhone lineup if you’re NOT covered under warranty. For example, they would charge me $329 for the home button issue if it was out of warranty.

I dug a little deeper and looked at the iPhone 5s, 5c and 5 repair pricing and I was blown away. $269. Really? $269?!? iPhone 4 repairs are $149? Here at Mission Repair we’re doing the iPhone 5 line of screen replacements on these devices for $92 each. Apple is charging $269? Seems a bit over-priced to me, AND the customer doesn’t get their phone back, but rather a “blank” replacement. So there’s a lot of work that needs to be done to get the data back on there for some people.

We don’t erase your data, unless you ask us or authorize us to do so; so you’re going to get your device back in the same configuration that it was sent in. That’s the good news. And oh yeah, our price doesn’t make you want to lose your mind. Screen repair pricing is based on reality, not fantasy.

Bottom line is that it pays to double check your pricing, and we’re happy to be an essential part of the iPhone repair movement. After all, we’ve been here since the beginning and we’re here to stay.

Take care, Ryan

Mission Repair Holiday Hours!

Hello friends,

All of our locations have the same hours each week, and we’re also all going to all enjoy a few days off over the next couple of weeks that I thought we should mention. Our special holiday hours are listed on our website here, but we have a few changes coming up:

1. Saturday night is our employee Christmas Party. This is a big bash and we really let our hair down. We’ve been talking about the 2013 Christmas Party all year long…so in two days time we have to top last year. This won’t affect our business hours…but if we’re a little slow on Sunday you’ll know why!

Yes, we have a surprise Santa and Mrs. Claus coming to our Christmas party this year.  I'll be sure to post a few pictures!

Yes, we have a surprise Santa and Mrs. Claus coming to our Christmas party this year. I’ll be sure to post a few pictures!

2. We will be closing early on December 24th, at 1:00pm. The company will be holding our annual Christmas luncheon this day so get in quick…because the doors close at 1:00pm sharp next Wednesday!

3. We are closed Thursday December 25th, 2014 in observance of Christmas.

4. We are closed Thursday January 1st, 2015 in observance of New Years Day.

Other than that, our business hours will remain open as normal, so stop on by America’s Award-Winning Repair Center, Mission Repair when you can!

Take care, Ryan