Every year we have customer call to have devices repairs that they received just a month earlier; it’s why January is so busy for us. We are receiving an unprecedented amount of broken devices in our service lab that customers received new as Christmas presents, but somehow had some sort of an “accident” that necessitated a repair. We are here for you and helping those unlucky customers with a 15% coupon for all Mail-In Repairs. Remember that this coupon cannot be combined with any other discounts or “Got Repair” benefit discounted repairs.
My wife just forwarded this link to me. Some of our customers have inquired about the construction on Johnson Drive where our newest Mission Repair Express location is located.
You can click this video link to see the article and video.
It’s fortunate that our building is at the end of the construction area making it easier for customers to enter and exit our shop; however we feel for the entire city of businesses being hit hard by the diversion of traffic. We all knew that this city “revamp” was coming, but for those businesses that are 100% local like Twisted Sisters Coffee Shop it’s especially tough because they rely mostly on walk-in business…
We happen to be 2 doors down from Twisted Sister’s which is an awesome coffee and lunch spot. I LOVE their chicken salad when they have it!
As the video explains, the completion of the downtown Mission Shopping District is currently on schedule and will be 100% completed by November of this year. The bad part is that we have a couple more months of dust and debris; the good part is that we are going to have an amazing downtown area with new sidewalks, streets, landscaping and even electric car “recharge” parking stalls – which all adds up to a fun shopping experience for everyone.
Luckily we haven’t seen a decrease in business as of yet at Mission Repair Express; and we are OPEN in downtown Mission with our normal business hours. It’s what we do!
Hello all out there in cyber-internet-land! Mission Repair has added a new feature to our website, and on EVERY Page there is a link under our logo to engage in a live chat with one of our friendly sales people. If you have a question, chat us! We’re typing experts (kinda) 😉
If you’re really lucky, you might even get me! It’s an honor you know! I’m just kidding. I’m not exempt from our customer service mentality and I love chatting with our customers. Makes me feel connected to the rest of the world, you know?
Live chatting is just another great way for you to reach a customer service representative during normal business hours. If it’s outside of our normal business hours, that chat button turns into a “Leave a Message” button and we’ll get back to you as soon as we return. As usual, you can call us toll-free at 866-638-8402 and we ALWAYS answer the phone during normal business hours. We just upgraded our brand new phone system and added more lines (again) so there are plenty of ways “in” to Mission Repair. We are driven by satisfying our customers and we want to be your choice for iPod Repairs, iPhone Repairs and MacBook repairs! Thanks again for your support. Ryan