Hello friends and family-
We’ve added several new services lately and I’m going to start by talking about the HTC One M7 glass repair– we’ve had many requests for this service lately, so it seems appropriate to get it out and on the wire fast.
“Call me now.” – Customer service extraordinaire, Jake Bayes.
Winner Of Mobile World Congress’s Best Smartphone Of 2013, the HTC One M7 has a huge following to match it’s enormous screen. It’s a gorgeous phone with a fragile screen…that means disaster for those customers that drop their phone – it’s not a matter of “if” but “when”.
This is where Mission Repair steps in and you can take your failing HTC One M7 to one of our locations for service. Does your device need something other than a screen repair? That’s no problem as we perform full diagnosis and logic board repairs as well!
So remember us if you need help. Give Jake a call; he’s standing by with the rest of our customer service team.
Take care, Ryan
Hello Fello Techies!
Just as promised I am back with my very first Tech Tid-Bit! As a repair technician I always find new and exciting things while fixing up all these gadgets and I feel like I have enough information to share to last a lifetime! For now I will just be sticking to what I found most interesting from the last week.
Well here it is. Repairing the wonderful iPhone 4S. For some of you this repair is very straight forward and easy to do. If you have never done a screen repair before I don’t recommend attempting it unless you have full knowledge of what you are doing. It can be very disheartening to damage the logic board or other components inside the unit. Needless to say no matter how good you think you may be at repairing the screen on this device there seems to be one small issue that simply puzzled me. I would power the unit up, test all the functions on the unit and WHAM! The sim card would not pick up any sort of signal. The iPhone continued to just say “Searching”. Thinking there may be an issue with the customer’s sim card, I went ahead and installed my very own sim card and it still would not work. “Uh-oh! What did I do? Did I ruin something? Surely not! I’m an expert! This could never happen to me!”
Sure enough, there happens to be a small software issue with the iPhone 4S that causes this issue when you unplug the battery from the logic board. Does it happen every time you ask? No it doesn’t. But when it does happen I have found a solution to get the logic board to recognize the sim card.
With the iPhone powered on go ahead and remove the sim card and sim card tray. Once the sim card has been removed go ahead and shut down the iPhone until it has completely powered down. After the phone has powered down go ahead and install the sim card/sim tray. When you have done this go ahead and power the iPhone back on. The iPhone will boot to the main screen and will continue for about 30 seconds to say “Searching”. After those short seconds of waiting you should be receiving full service and your carrier should be displayed in the top left corner.
After figuring this out my blood pressure sure did go down and I was able to breathe a sigh of relief. I’m sure some of you out there have had this issue and I’m sure you all were wondering what could have happened. I hope this little Tid Bit of knowledge will help some of you techies out there. If it doesn’t there certainly could be a bigger issue. If you have questions on this process and would like to talk to me directly feel free to shoot me an email at firstname.lastname@example.org or give one of our great customer service reps a call at 866-638-8402. If we can’t help you over the phone we may ask to send your device to us here at Mission Repair and we get it handled in no time! 24hr turnaround time! Can’t beat that! See ya next week!
First ever edition of Jake’s Tech Tid-bit – look for this logo when the blog hits and you just might learn something new…or maybe not! Hello there fellow techies!
Captain Bayes reporting for duty!
My name is Jake Bayes. I am the Technician Supervisor/Production Manager here at Mission Repair! I am sure everyone of you has forever been wondering who the person is that fixes all your lovely devices that you send to us! As much as I like to think I am the only one that fixes your broken screen we do however have a very talented staff that I give all the credit to! It sure does make my job easier knowing I can insure your device (iPod, iPhone, iPad, well you get the idea) is back in your hands in a timely manner. But needless to say, I am the person that makes sure we have the correct part and the part is here awaiting for your device to be fixed and shipped.
I have been with Mission Repair for almost 4 years now. I started in the shipping area and have learned my way to where I am now. For the most part, my time here has been behind the scenes and I have finally convinced Ryan to let me join in on this blog fun. Like i said before I’m sure you all have just been foaming at the mouth for me to introduce myself. I have always had an infatuation with repairing things and ever since I was a young boy I have been tearing things apart and attempting to put them back together. It’s been a great hobby of mine in the past and the best part about it is now I get paid to do it!
This is the first part of my new adventure in to the blogging world. I will be creating a weekly “Tech Tid-Bit” for all the techies out there that want to come and see something I found interesting that a lot of people may not know about. If you ever have a technical question and need someone to call please don’t hesitate- give us a shout at 866-638-8402 or send our service staff an email. Our sales team is very knowledgable and if they can’t answer your question I would be glad to answer it!! Check back with me next week and I will have my very first “Tech Tid-Bit”.
Your Tech Junkie!