We are OPEN in Kansas City, Missouri!

Hello all,

It’s official. . .we are now open and available at our Kansas City location and we are taking walk in business as we speak!

We are open and ready! Pardon our construction.

When I say it’s official, I mean it. But I also want to make you aware that the store is open and ready for walk-ins, but it’s not that pretty. I am stating that now so if you stop by in the next week and if it still looks like we’re moving in, we are truly still moving in. The good part is that it’s only cosmetic- the back tech room is complete and 100% functional. We’ve got 4 technicians ready to rock at this new site and we’re going to use them to the fullest!

Our large lighted sign is in the works, so there’s no “MISSION REPAIR” sign out front, but we do have it on the door, and we’re happy and delighted to get your business at this new location if it’s more convenient for you to drop by that store. I know that it will be more convenient for the Apple Store in Leawood, Kansas- it’s about 1.5 miles from our new location and they are starting to send referrals over to us today. This is HUGE news and a big help.

Stop by and visit us!

Mission Repair
13141 State Line Road
Kansas City, Missouri 64145

We are taking walk-in and mail in repairs at this site, as well as walk-in and mail in repairs at our corporate headquarters and main service center in Olathe, Kansas. Additionally you can drop off your repairs in 5 other states and there may be a Mission Repair near you. If not – give us a call at 866-638-8402 and we’ll have your device picked up from your location. Truly there’s no need to leave your house, we will handle your repair from the comfort of your living room, but if you want to get outside and get some sunlight find us at one of our Mission Repair locations!

Take care, Ryan

Sorry it’s been so long, I promise I have a good excuse!

Hello all, it’s been a few days since my last blog, and I just got an email from a customer asking “where have you been?” I know I’m letting you down, but allow me to explain:

Let me start with a personal note – we got a new puppy. Not just any puppy though, this little girl was dumped by her owner, then caught in a trap for 3 days, all the while other dogs nipping and biting at her. We found her at a shelter, MOGS and this was something that I just had to do. She needed a good home and I’m not new to dogs, but I am new to German Shepherds. Additionally she’s a puppy at only about 12 weeks, so I’m a little sleepy from the late night dog walks and bathroom training. So firstly I’m a little tired and excited and happy about this new family member all at the same time!

Next, we’re opening up a new retail store here in Kansas City, Missouri. That’s right, our very first “real” retail store will be unveiled next week. We are just waiting for our signage to be installed and it’s going to look something like this mockup:

This has really been a time consumer to be honest. We’ve moved our entire computer division over to the new location (not to worry, we can still take laptop and computer repairs at our main, Olathe Repair Center) and things are starting to get into order.

We’re doing our best to keep the “move” seamless with our operations and it’s been a challenge. Nevertheless I’ve been through worse – many warehouse resets – many new division offerings – and many new endeavors that I wasn’t nearly as confident – and came through with ease.

So a little more work and a few more days and we’ll open the flood gates over at our 133rd and State Line location in Kansas City, Missouri. We’ve got 4 new employees staffed along with transplants from our Olathe location and we’re excited to bring the service you love to a location nearer to you.

What happens after this? Once we establish this location we’ve got the cogs spinning to open in other major metropolitan areas. Is Mission Repair coming to your city next? Just hang tight and see!

I’ll be back soon, Ryan