Where to go to get your iPhone repaired…

Hello again friends-

Well, there are a lot of choices when searching online for iPhone repair. It’s true.

Mission repair has been named the #1 iPhone Repair site by Top Ten Reviews for 6 years in a row. This is an independent review site that keeps track of the important things about businesses. Like customer service, security and website features.

2014 badge iphone repair

Anyone can slap up a website…but do they all compare? No. Check out our Award-Winning iPhone Repair Services at Mission Repair and let us know if you have any questions! 866-638-8402, 7 days a week.

Take care, Ryan

iPhone 5S. Glass is tougher; but…

Hi folks,

I’ve needed to take a 2 day hiatus from my blogging. That’s more like 2.5 days since it’s Wednesday afternoon and I’m just now getting to my first post of the week. Personally it was a tough weekend because I injured my back so I’ve been down and out for a couple of days – but today I’m moving around pretty good. I think I have a MILLION emails to attend to, so I need to make this post short and sweet.

We’ve already been seeing iPhone 5S with cracked glass come in. It’s true. Troy blogged and took a few pics start to finish about the 5S, and from a repair standpoint, this unit is not for the “weak” technician. I think that this service is going to separate the “men from the boys” because it’s just not as simple as one might think. For those trying to perform this repair, you’ll know exactly what i’m talking about soon!

iphone5s screen repair

Never fear, we are the Innovators in the Industry, and we’ve got this service solved and are performing these repairs while our customers wait. No appointment necessary!

We know that if you walk in to our store or call in for a mail-order repair from anywhere in the country to have your iPhone 5S screen repaired you’re not in a good place. The iPhone 5S screen is supposed to be tougher than it’s predecessors; and it probably is. It’s just not tough enough to drop on concrete. We can prove it and we wouldn’t dare demonstrate it.

Just remember Mission Repair when you’re in need of an iPhone repair. I’ve been performing iPhone repairs longer than anyone in the industry despite what any other repair center may claim. I know the business, understand our customers, and appreciate every one of them. That’s why we’ve been voted the #1 repair site for the 6th year in a row – isn’t it strange the the iPhone has also been out for 6 years now?

It’s no coincidence.

I’ll be back soon with more info from all of us at Mission Repair, and personally from me to you I hope your holiday season has started out on the right foot!

Take care, Ryan

“But there’s a guy repairing iPhones on Craigslist that’s $10 cheaper”.

Hi again everyone…we hear it every day.

Yes there probably is a guy on Craigslist offering iPhone Repairs and his advertisements sound appealing…check out this example (you can click on it to get a closer look):

Screen Shot 2013-09-18 at 11.02.56 AM

iPhone Repairs – This guy knows more about phones than ANYONE else!

Yes, that’s a nice line of phone repairs. I especially like the tag line at the bottom “Won’t find anyone else that knows more than me in town”. That’s a bold statement!

Then there are random other ads like this one right in our home town:

iphonescreenrepair

Watch out for illegal parts!

Please don’t ask about color conversion, Red, blue, pink etc – because these are counterfeit parts and illegal for sale! I would most certainly stay away from anyone selling or touting illegal parts. Apple never made a pink iPhone so how is this guy getting trustworthy parts for it?!?

What you’ll find when you call these ads in many cases is a person performing repairs and services on the “side” – which can be ok – if you don’t mind risking your device to an individual that you might not ever be able to get a hold of again or worse – may damage your unit beyond repair and also take your money. With all of the scares about Craigslist and the number of police reports about fraud, thefts and physical bodily harm that can come from meeting someone on Craigslist…it’s just not worth the $10 savings that you might receive in my opinion!

The truth of the matter is that most of these “businesses” are NOT legitimate. Some are, but anyone doing repairs in their spare time and making money…needs to have a business license, pay taxes, provide receipts and a long list of other requirements just to operate LEGALLY. A legally operated business will stand behind their services, have a business entity established and reports their income to the IRS.

Think about it- if you deal with a person that doesn’t report their income to the IRS, which is illegal by the way, there’s very little accountability for them to do the right thing.

The point of this post is that we here at Mission Repair do operate “above the table”. That is, we do have an established business entity with a Federal Employer Identification Number, we do pay our taxes, we do have a physical location, we do have a toll-free customer service line that is answered 7 days a week and we do care about our customers.

So how do we combat the “lower priced” guys on Craigslist? When confronted with an ad for a service that we offer that is lower priced the sell is easy- we just explain that we offer 1 year warranties, our Got Repair benefits that come with each screen repair, we are always available 7 days a week for our customers and that we encourage walk-in business without an appointment. The bottom line is that we’ve are approaching 200,000 completed repairs at Mission Repair and we have the talent to back up our claims!

If a customer still chooses to use someone on Craigslist, that is fine with us. However we have fixed countless “Craigslist Repairs” for customers. Buyer beware!

Ok, that’s enough bashing on Craigslist. In fact, it’s not Craigslist that is the issue, because I use it from time to time. Last year I bought my son’s vehicle on there and it turned out to be a great deal!

Last tidbit- it’s not always cheaper on CL…that last ad above that touts $39 iPhone Screen repair…we perform the same repair at Mission Repair for $29. It DOES pay to shop around!

Have a great day, Ryan

Another Labor Day weekend in the books!

Good morning everyone, we’ve got our working caps back on and we’re back in the groove here at Mission Repair. We all took a much needed day off yesterday but that always puts us in a bind because we’ve got to speed up production to make up for lost time. Sometimes I wonder if it makes sense to ever actually take a day off!

How was your weekend? I’m going to share a personal tidbit which may or may not interest you. . .but I adopted another dog this weekend. Shadow came home to us on Friday night, so it’s been a pretty fun weekend nevertheless 😉

Shadow is a rescued dog from an abusing family. In fact, the official report is that he was beaten with logging chains for a year until someone finally turned in his previous owner. He was on the docket to be destroyed. . .until a local German Shepherd Rescue team swooped in and brought him in. He’s from Pennsylvania, moved to a foster home for a month, then moved again to our house here in Kansas.

We’re going to fix him up and give him a loving home. This guy is super smart and is a soldier – he’s tough as nails but is a lovable goof ball at the same time. This entire weekend he stayed right next to me and I’ve taught him to “sit”, “stay”, “come”, and to “shake” on demand. Once I get him to repair an iPhone, I’ll know he’s something special.

Actually he is something special and I feel great being able to give him a good home. If you’d like to learn more about the rescue team that saved Shadow or if you’re interested in helping out, check out their website here. Careful, you may come home with a new puppy 😉

OK I’m going to check in with our sales department and I’ll be back soon with more good Mission Repair information!

Take care, Ryan

4 years in a row? We’ve got to be doing something right!

Hello all, it’s the middle of Cyber Monday. Our phones are ringing off the hook. We’ve had the lines lit up all morning and we’re actually truly just getting started. I’m in love with it and Mission Repair is rocking!

Amidst all the activity, I was informed today that we have done it again. The Mission Repair website has won the GOLD AWARD (top honors) on the independent TopTenREVIEWS website for the 4th year in a row and is recognized as the Best iPhone Repair Website on the internet! You can read the independent review here!

This is not an easy task. Just take a look at their criteria, and we’re judged on:

Website Format
Extras
Customer Service
Security
Community
Turnaround Time
Shipping Options

We made top honors in all categories! In fact we made top honors among ALL OTHER REPAIR WEBSITES on the internet. The great part about this review is that we didn’t do anything special to persuade it – we do all of these things well every day, for every customer. We can talk about ourselves all day long but it’s these kind of reviews that are our real report card. . .

As I write this blog the phones lines continue to stack up. I’m going to assist with a few calls maybe it’s you on the line now 😉 Please hold, I’ll be right there.

Take care, Ryan