We ship using FedEx, UPS and USPS, and with thousands of shipments per month, we try our hardest to make sure that our customers get the best possible prices when shipping broken electronics in and out of one of our locations. We automatically route packages incoming to us to the location closest to you.
There’s a little known “trick” to help keep shipping costs down, let’s discuss. Here’s a screenshot from our checkout page:
The big shipping carriers (i.e. FedEx) charge a bit more to deliver packages to your home. Yes, the majority of our repairs are sent directly back to our customer residences…but if you have your device sent back to your business address – many companies will allow their employees to do so – you will save up to $6 on one way of shipping!
The thought behind this is that carriers know that customers are not always home, therefore they will need to come back to reattempt delivery which costs time and money. Businesses however are typically open “during normal business hours” during the day, and the driver will only have to stop once and make the delivery and have someone sign for it.
That’s another small tidbit, you don’t need to add or pay for a signature request if your delivery is to a business; the big carriers already require a signature for security when packages are delivered to a business, so that’s just another item that you won’t need to pay for!
This entire scenario is NOT special to Mission Repair, however many of our customers don’t fully understand the shipping rules posed by the carriers, so I hope this helps you out.
Postal deliveries are a bit different. The United States Post Office (USPS) handles deliveries in a slightly different way, we can discuss that later.
Happy shipping, Ryan