Cracked iPhone 6? We know.

Hello there technology fans,

Well you’re probably a fan of technology until something like this happens to your phone:

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SMASH!!

How in the world is this thing even still working?? Well, we do get in iPhone 6 screen repairs everyday and some of them are even worse than this. I feel frustrated for some of our customers that bring these in and say “I didn’t even drop it that hard” or “I put it in my purse and pulled it our looking like this” because I know that most people don’t intentionally break their device. In fact, most people claim that they didn’t even really know how it happened…

I will tell you one thing: with the cold weather arriving all across the US, it’s good practice to NOT LEAVE YOUR CELL PHONE IN YOUR CAR in freezing weather. We’ve done similar articles about leaving your iPhone in your car on a hot day, but the cold can be just as damaging. Moving a frozen device, turning it on, and taking it into a warm room can be disastrous.

I have personal experience refurbishing Mac computers. Many years ago, when I was the General Manager at a Mac Repair business, we used to purchase pallets of Macs that needed to be reworked. Well, we’d get them off of the semi truck in the winter, and wouldn’t allow them to reach room temperature before turning them on…and when we did this I found out that the yield was much worse that if we were working with “room temp” devices.

So, if you let your phone freeze overnight, just simply bring it inside and let it sit for 1-2 hours before turning it on. You’ll be much safer in the long run and FaceBook will still be there 😉

Take care, Ryan

We will be closed Monday, September 7th for labor day!

Hello friends,

It’s not that big of an announcement, but it’s good to know that we will be closed on Monday September 7th, 2015 for Labor Day.

Labor Day in the United States is a public holiday celebrated on the first Monday in September. It honors the American labor movement and the contributions that workers have made to the strength, prosperity, and well-being of their country.

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Labor Day was promoted by the Central Labor Union and the Knights of Labor, who organized the first parade in New York City. After the Haymarket Massacre in Chicago on May 4, 1886, U.S. President Grover Cleveland feared that commemorating Labor Day on May 1 could become an opportunity to commemorate the affair. Therefore, in 1887, the United States holiday was established in September to support the Labor Day that the Knights favored.

While I don’t know much about the Knights of Labor, I feel like a slave of labor over the last few weeks and I’m grateful that it’s coming to and end. I’m pretty strong minded, but even I’ve cracked a time or two 😉

Next Monday is a much needed day off for a lot of us, and please note that Mission Repair will be closed for the day! I’ll be back soon right here in the Mission Repair blog-o-sphere.

Have a great day, Ryan

7/7 at 7:00.

Good morning again friends,

July 7 is the 188th day of the year (189th in leap years) in the Gregorian calendar. There are 177 days remaining until the end of the year.

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I’m totally blown away that the year is clearly already over half way completed. I’m surprised because we’ve done so much already and shocked because we still have so much to to. I want to make sure that you understand this this is a “glass is half full” type of conversation because there’s nothing we can do about the time elapsed!

So the list that’s currently on my whiteboard at the office is:

1. Hire new employees.
2. Move into our new location in Lenexa, Kansas.
3. Move into our new location in Fishers, Indiana.
4. Grow the business.
5. Finish the new break room project.
6. Take a vacation.

Did you notice how “take a vacation” is at the bottom? That’s a floating goal for the year that seems to continually get pushed down. It’s alright we’ve got a tropical “week off” coming up in December, so that seems like it’s approaching fast enough on it’s own!

I’m getting back to work. Heads down, hold all my calls. Oh yeah, what’s happening on 7/7 at 7:00? That’s closing time at Mission Repair, so if you’re going to get that iPhone repaired today, you better get on the ball now!

Take care, Ryan

MIssion Repair is OPEN TODAY!

Hello everyone-

There’s a movement across the nation and it seems that everyone is closed today except for us at our Mission Repair locations

My technicians are thinking “but how come we have to come into work?!” The answer is simple. We are here for you, and they will all get the day off tomorrow 😉

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So stop on by; we’ve been extremely busy this morning and I’m sure it’s because everyone else is relaxing and getting their “repair errands” done today. That works out perfect for us because all of my locations as fully staffed and ready to help you in any way we can.

Thanks, and if you’re working today we feel ya; tomorrow will be the fun day, right?

Have a great 3rd of July, Ryan

“I like my iPhone screen cracked” – Said No one, ever.

Good afternoon everyone!

It’s a funny thing; there seemed to be a fad that came and went when we heard that kids “liked” their iPhones cracked because it made them look cool. I think those statements were self-defense responses because it can be a hassle to deal with a cracked iPhone screen. It’s can be a hassle if you don’t take it to Mission Repair, that’s for sure!

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We do everything we can to make every customer experience an amazing one; I post a few testimonials here in the blog from time to time, but when you come into one of my Mission Repair locations, you should be greeting by a smiling face that’s eager to help.

Our pricing is on our website and it’s the same across the country at any location. Do you know why? WE ARE NOT A FRANCHISE…We show you what you’ll pay so you’re not left in the dark. We’ll typically have the part in stock or at our locations within a day; yes this can vary for some special order parts, and those repairs are rarer, but we’ll tell you up front about that too!

Then we’ll get to work – our technicians are the best in the business and just when I think we’ve topped out, the competitive nature of this group takes over. Derrick for example here in my Olathe, Kansas location repaired just about 30 devices yesterday. Do you know how many failed our QA process? ZERO! NADA!

Don’t kid yourself that an iPhone with a cracked screen looks good. It doesn’t. And it may even end up causing you more problems in the long run.

Stop on by or send it in. You get the same service either way! A hassle? NEGATIVE!

See ya, Ryan

Security system check…hey, Lennie get to work!

Hello all- we’re wrapping up a few items at our Lakewood location before we head home to Kansas. One final piece is the intricate alarm system that we’ve had installed; it’s state of the art and the camera system is tied in with our local police department, which alerts them if there’s an intruder after hours that gets caught on camera!

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So we’re previewing it, and I took a snapshot of Lennie (who’s on the phone at the desk) and Allen (who’s standing next to him training) – there aren’t any customers up front at the moment so basically I’m just spying on them 😉

The technology in these camera systems these days is very cool – I want to look into one like this for my house. If the alarm does go off, it instantly texts my cell phone a video clip and also contacts the police department – with the video. Very cool!

And I also like to look into the office from my iPhone too. I have to make sure everyone is staying busy, right?

Ok, a few more small bits of Mission Repair information coming your way today from the blog. Stay right there, I’ll be back shortly! Ryan

iPhone dropped into a Frosty. Tastes delicious!

Hello everyone,

I was sitting next to Melanie when she took a phone call from a customer that said that she dropped her iPhone into a Wendy’s Frosty and it stopped working…BUMMER!

Now don’t get me wrong, I love a Frosty from time to time, however I’ve never dropped anything into one – but I’m sure that I’ve dropped some Frosty on my shirt at some point!

frosty

So it becomes a question of “Can Mission Repair Fix it?”

The bottom line is that we can fix anything. In some cases, it can become too costly – I’ve used this example before – let’s say if it was run over by a truck. Yes it can be repaired, but if we have to replace EVERYTHING, we’d probably just advise our customer to obtain a new device altogether.

However thousands of times each month, we service, repair, and deliver devices back to happy customers repaired…which is why we are in business. Can we repair an iPhone that was dropped into a Frosty? You betcha. Want to get on our good side? Drop off your iPhone with an extra Frosty for me and I’ll take care of business 😉

Ok, after all of the Holiday food that I’ve been eating lately, I don’t need a Frosty right now. I need a salad.

To all of us that have overeaten a bit this holiday season; the New Year is right around the corner and my resolution will be announced soon. I’m thinking a new gym membership is in my future, maybe I’ll see you there.

Take care, Ryan