iPhone dropped into a Frosty. Tastes delicious!

Hello everyone,

I was sitting next to Melanie when she took a phone call from a customer that said that she dropped her iPhone into a Wendy’s Frosty and it stopped working…BUMMER!

Now don’t get me wrong, I love a Frosty from time to time, however I’ve never dropped anything into one – but I’m sure that I’ve dropped some Frosty on my shirt at some point!

frosty

So it becomes a question of “Can Mission Repair Fix it?”

The bottom line is that we can fix anything. In some cases, it can become too costly – I’ve used this example before – let’s say if it was run over by a truck. Yes it can be repaired, but if we have to replace EVERYTHING, we’d probably just advise our customer to obtain a new device altogether.

However thousands of times each month, we service, repair, and deliver devices back to happy customers repaired…which is why we are in business. Can we repair an iPhone that was dropped into a Frosty? You betcha. Want to get on our good side? Drop off your iPhone with an extra Frosty for me and I’ll take care of business ūüėČ

Ok, after all of the Holiday food that I’ve been eating lately, I don’t need a Frosty right now. I need a salad.

To all of us that have overeaten a bit this holiday season; the New Year is right around the corner and my resolution will be announced soon. I’m thinking a new gym membership is in my future, maybe I’ll see you there.

Take care, Ryan

Top 5 ways to ruin your iPhone.

Hello friends-

Ruin is a strong word, I should say “ruin your day”, because in all of these cases, the iPhone can be fixed! It’s why we are in business.

I thought it was time for us to run some data through our system and come up with the top 5 ways our customers have reported damaging their iPhones. This data is similar for iPods and Android phones. Without much more to say, let’s see what and why things are happening to our customers in real life!

iphonewater

We will start with #5:

5. It just happened.

Unfortunately we hear this a lot. “I set the phone down and the next time I picked it up, the screen was cracked”. Or, “I left my phone in the car overnight, and now it won’t turn on.” These types of issues are a mystery. Spontaneous breakages. I think it’s the aliens that did it. In reality, a lot of issues happen without us ever knowing why; it’s no secret that electronic devices will all eventually fail naturally over time.

4. Animal ate it.

Well, I can’t really say “ate it”, but truthfully there are many times that either the family dog thought the device was a chew toy, but we are also going to include dogs stepping on devices in this one. We hear this a lot: “my dog stepped on my iPad” and the next thing you know is that we’ve had to replace a cracked glass on the device.

3. Pulled by the cord while plugged in.

It’s never a good idea to plug your iPhone in then string the cord across the hallway so that your iPhone is sitting on a table. This is a recipe for disaster, and now that white cable that you treasure so preciously just became a tripwire for the next unsuspecting passerby. This issue causes a lot of cracked screens and charging port problems.

2. Liquid Damaged.

I just heard this on Friday: “I had my iPhone in my back pocket, started to pull down my pants to use the restroom…and ker-plunk my iPhone went into the toilet.” We love these (not really). Truthfully clean toilet water in the iPhone doesn’t scare me that much; but some of my technicians might think otherwise. Spilling a glass of water, jumping into a swimming pool with an iPhone in your pocket, or dropping your iPhone into a glass of beer at a Rolling Stones concert have all been reported.

AND THE NUMBER ONE REASON IS……………..

1. Dropped!

There’s not much more to say about this one. Drops are clearly the number one reason that customers call into Mission Repair for service. Some customers even state “I dropped my iPhone from about 3 feet onto the carpet. I can’t believe that it cracked!”. Believe it. To be honest I dropped my iPhone AGAIN this weekend (I left it in my lap while driving my truck, then just got out and forgot it was there) and it fell onto the concrete driveway. I watched it for a minute, picked it up and it was still in tact. Somehow. I think that I have 9 lives like a cat when it comes to things like this, but I’m on #8.

And there you have it. Straight from the customer’s experience. Let me give you one more “abstract” testimonial from a long-time customer of ours that flies with the Blue Angels Navy Team. Lt. Amy Tomlinson took her trusty MacBook with her on a flight, and slammed the canopy of her F/A-18 Hornet crushing the screen. She called us at Mission Repair and we got her back in working order in no time. I’ve recently talked with Lt. Tomlinson and asked her about that MacBook. She was proud to say the she upgraded herself into a new unit; but the original “smashed then repaired” laptop was still being used by her mother after several years. That’s just awesome!

Have a great week, I’ll be back soon.

Ryan

Time To Grill?

Hello M:R Nation –

It’s March 10th and I think its safe to say that winter is behind us… Looking at the forecast, all I see are temperatures well above freezing and a little rain. However, I am VERY cautious when approaching this subject as we are located in the midwest and if you have ever lived or visited here around this time year, you know exactly how bipolar our weather can be.

Throwing caution to the wind, yesterday I decided to test our fate as a region and turn on the grill for the first time this year. I know, what better way to jinx myself than prematurely taking part in Americas favorite pastime? Let me tell you, even if we do incur another 2 weeks of winter because of my decision yesterday, it was worth it. You never realize how depressing wirer was until you have had your first grilled steak of the season. Instantly, the cold and bitterness of winter leave your body and you can once again enjoy your life!

tumblr_m7o3oxoB9P1rwhrdqo1_500

Your mouth is watering, isn’t it?

Now I’m not saying winter is all that bad, but you truly forget what the other 3 seasons have to offer when cooped up inside for 3 months. If you are still feeling winters funk, I implore you to give grilling a try. It just might be the medicine you are looking for!

How about a little contest? I want to see your grilling skills and if you just so happen to have a broken device, this contest will benefit you greatly!

For the next week, I will be accepting pictures of your “Spring awakening”. It can be a steak, eggplant or a shoe for that matter. That’s right, even vegetarians need some hope that winter is over. For every entry, I will be sending a 10% coupon to apply to your order. The person with the most mouth watering picture will receive an extra 20% off of their order in a form of a coupon code or refund on their account!

You read that right, up to 30% off your entire order for the winner! To place your entry, send your picture to coupons@missionrepair.com and receive your coupon code instantly. I will be emailing the winner of the additional 20% directly. So here is to happy grilling and saving some cash at the same time!

Cheers, Troy

 

 

Repair Or Replace?

Hello M:R Nation –

Repair or Replace?¬†This question is something that you might be facing at this very moment. Let me set the stage…You just dropped your iPad Mini flat on it’s face. This drop, subsequently resulted in a cracked screen! The first thing you do is recoil with remorse and self-loathing, then you…

This is where it becomes a little gray. Your first action might be to call the place that you bought it from to see what they will do for you. You quickly find that if you didn’t purchase any kind of extended warranty for accidental damage, you are on your own. Oh yes, they offer you a replacement at full price, but is that your best option?

In steps Mission Repair! “We say no, replacing your entire device just because of a cracked screen does not make sense”! When you crack the screen on your car, you certainly don’t replace it? Of course, we understand the price difference between a new car and a new iPad Mini, but if you have a chance to save some cash, why not?

recycle-iphone

Also, did you know that when you choose Mission Repair as your repair center, you are choosing a green path? If you have been following this blog for any amount of time, you know that we are proponents of green living. We recycle items such as glass, aluminum, batteries and LCD screens that come out of the devices we repair. We have contracts with large recycling companies around the globe that are able to take these items and either rebuild new functioning parts, melt down and/or properly dispose of any unusable materials.

We do this because we want to. We are not regulated by Federal or State government to do so. We are not saying we are the greenest company in the world and we know there is a lot of work and improvement to be done, but these first steps we have taken have really shed some light on just how much we can keep out of the land fills if we just try…a little.

So with that being said, here are just a few ways you are helping the environment and yourself when using Mission Repair to repair your gadgets.

  • Less E-Waste: When you take your old broken Smartphone, Tablet or Computer and throw it away, it is called E-Waste. E-Waste is a growing problem with an¬†estimated 50 million tons of E-waste are produced each year.
  • Piece of mind: That the battery coming out of your device is not ending up in the trash. Batteries of any kind are harmful.
  • More Cash: When repairing your device (especially with Mission Repair), you are going to save money over buying a whole new device. We are talking a fraction of the cost here, people!
  • Less Hassle: There is nothing more annoying and unnecessary to me than having to set up my device again. I have it perfect the way it is and I don’t want to change it! With repairing your device, what you send in, is what you receive back. You will not be receiving a refurbished device, you will receive YOUR device with your data still intact.
  • Life-Time Friendship: When you chose Mission Repair as your repair center, you can not only count on having your repair done correctly, you can also bank on some of the best warranties in the industry! You can also keep our number on hand and consider us your “Techie” friend if you have any further questions on your devices!

Still want to replace that device? Give us a call and let us try to talk you out of it. We promise, you will not regret your decision!

Cheers, Troy