Droid Turbo 2 by Motorola with a Shatterproof Screen!

Hello! I’ve seen this commercial on TV a few times, and it’s got me thinking about the repair business and the direction of the technology these days…

I snapped this picture of the TV last night to get a better glimpse of the fine print today.

I snapped this picture of the TV last night to get a better glimpse of the fine print today.

Motorola has developed a new product called “ShatterShield” and guarantees that the screen on your Droid Turbo 2 won’t shatter or crack for 4 years from the original date of purchase. Sounds awesome to me, and many people have made YouTube videos already showing how they are dropping them and how they are not cracking.

Be careful though, the fine print on http://www.motorola.com/shattershield states:

“…scratches and other cosmetic damage, intentional damage or abuse, normal wear and tear and other limitations apply.”

is it possible that dropping your phone and cracking the screen be deemed “abuse?” or even “normal wear and tear”? <— I know it would for my daughter 😉

I'm very curious to see if there is a limit to how many times Motorola will replace a damaged screen, or if they will end up instituting a deductible. This phone does cost over $600 to buy, so maybe they've just built in some extra fluff when it comes to repairing for their customers.

In any case, I applaud Motorola for going the extra mile. Let's see if the other manufacturers jump on the bandwagon and make "breakproof" devices. My gut feeling is that it goes against the basic business model for some of these manufacturing giants…of course they want to sell you a new device when you break yours. Just make sure that you break it and don't abuse it, right?

Hey, have a good evening, Ryan

“I like my iPhone screen cracked” – Said No one, ever.

Good afternoon everyone!

It’s a funny thing; there seemed to be a fad that came and went when we heard that kids “liked” their iPhones cracked because it made them look cool. I think those statements were self-defense responses because it can be a hassle to deal with a cracked iPhone screen. It’s can be a hassle if you don’t take it to Mission Repair, that’s for sure!


We do everything we can to make every customer experience an amazing one; I post a few testimonials here in the blog from time to time, but when you come into one of my Mission Repair locations, you should be greeting by a smiling face that’s eager to help.

Our pricing is on our website and it’s the same across the country at any location. Do you know why? WE ARE NOT A FRANCHISE…We show you what you’ll pay so you’re not left in the dark. We’ll typically have the part in stock or at our locations within a day; yes this can vary for some special order parts, and those repairs are rarer, but we’ll tell you up front about that too!

Then we’ll get to work – our technicians are the best in the business and just when I think we’ve topped out, the competitive nature of this group takes over. Derrick for example here in my Olathe, Kansas location repaired just about 30 devices yesterday. Do you know how many failed our QA process? ZERO! NADA!

Don’t kid yourself that an iPhone with a cracked screen looks good. It doesn’t. And it may even end up causing you more problems in the long run.

Stop on by or send it in. You get the same service either way! A hassle? NEGATIVE!

See ya, Ryan

It’s HOT outside. Don’t leave your loved ones in the car alone.

Hello Internet.

I took my dogs for a walk last night at our local dog park here in Olathe, Kansas and it was HOT out. All I could think about was the fact that my Husky/German Shepherd mix was panting the whole time; even more than me!

Don't leave your dogs, kids - OR IPHONES - in the car on a hot day!

Don’t leave your dogs, kids – OR IPHONES – in the car on a hot day!

Poor Shadow had fun, but he was more interested in getting home and laying in front of the fan…and I didn’t blame him. He ran for a few miles then just pooped out.

The same can happen with your electronics, and we see this a lot at Mission Repair. Customers have even claimed that their phones cracked due to extreme heat.

Virtually all manufacturers data sheets will list both the minimum and maximum storage and operating temperatures for their internal parts. In fact, many parts will be available in multiple versions designed to operate in more strenuous environments.

So for example an integrated circuit (IC) may be available in the following versions:

Commercial 0 to 70°C.
Industrial -40 to +85°C.
Military -55 to +125°C.

Needless to say, the cost goes up with increased performance. There are even chips specified for use in outer space. So for example a chip which costs $2 in the “Commercial” grade might cost $2,000 for the version rated for outer space! (As you can guess, your Samsung Galaxy S5 isn’t rated for a moon walk, but that’s probably ok.)

Let’s talk about the iPhone for a minute. According to Apple:

Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range may temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when the device is brought back to higher ambient temperatures.

Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.

Remember that if it’s 87 degrees outside, it’s 132 degrees inside of your car on a hot clear day.

One needs to keep in mind that the temperature of the components is affected by two sources:

1) The temperature of the environment.
2) Self heating – some components generate a large amount of heat in operation, logic boards in phones are one example.

Please, don’t leave your expensive electronics in your hot car – especially when they are turned on – to avoid possible long-term damage and an extra trip into Mission Repair for a logic board repair. Oh yeah, don’t leave your “hot dog” in the car either, that’s just not fair.

Any questions? Give us a call 866-638-8402.

Take care, Ryan

I hear you, you want to pay less for iPhone 5, 5S and 5C screen repairs. I’m on it.

Hello again my friends,

In my last blog, I lowered the price on our iPhone 6 screen repairs – and we’re ready to break some more pricing barriers!

Screen Shot 2015-01-27 at 11.52.20 AM

We are now at the LOWEST PRICE EVER RECORDED at the Award-Winning Mission Repair website. No coupons needed; this amazing special begins today, and we’re already taking orders like wildfire. There’s no better time to have the iPhone 5s, 5c or 5 screen repaired, because these prices make it mighty attractive vs. buying a new phone.

We repair THOUSANDS of devices every month; we’ll get your iPhone in here and in a blink of an eye have back into your hands. Well, maybe a little longer than a blink of an eye, but it’ll be fast, I promise.

Click the image above to get started, or give us a call at 866-638-8402. Thanks!


iPhone 6 Screen repairs launched! Now available at Mission Repair.

Hello folks-

We’ve received our first shipment of iPhone 6 and 6 Plus screens at the Mission Repair warehouse, and they have been entered into inventory. Here’s what they look like (the bubbles that you see are protective plastic):


And a picture of the same screens from the back:


There’s little doubt that the iPhone 6 Plus will be a big “adjustment” to anyone that has only used an iPhone 5S or older due to it’s shear size…and we are now beginning to take orders daily for iPhone 6 and 6 Plus screen repairs.

In fact, I saw on the news yesterday and on TV this morning that customers are reporting that their iPhone 6’s are bending when in their pocket. Wow. Clearly these are thin, lightweight, but “bendable”? I’ve seen iPhone 5’s bend, but only under severe weight and stress. Not by slipping them into your pocket. Time will tell about this issue, we’ll keep you informed!

Until then, let us know how you like your new iPhone if you’ve got one, and remember Mission Repair if you need a screen repaired.

Have a good morning, Ryan