Training Camp Saturday!

Hello M:R Nation –

Mission Repair partners with many different people and organizations throughout the year, and one of our favorites is the Kansas City Chiefs.  On Saturday, we were invited to their training camp and received a VIP treatment! Here are a few pictures from the event!

Chiefs GM John Dorsey, Mitch Holthus and the Mission Repair gang!

Chiefs GM John Dorsey, Mitch Holthus and the Mission Repair gang!

McCluster Photo Op

Our super technician Matt and his good friend Dexter McCluster!

Jake and Matt wishing they never quit football in high school. "Do you ever wish you could go back" Says, Jake.

Jake and Matt wishing they never quit football in high school. “Do you ever wish you could just go back” Says, Jake.

It was a beautiful day and we throughly enjoyed watching what is sure to be a playoff contender, practice for a few hours! We enjoyed some great food, drinks and most of all company as you can see in the above pictures. Do you see Matt there challenging Dexter McCluster to an iPhone repair competition? Well, Dexter came back with a foot race challenge and that pretty much shut Matt down :-).

We have many cool Chiefs events planned and can’t wait for this coming season! So watch out and listen for Mission Repair at a Chiefs game near you!

Cheers, Troy

The truth about the iPhone 5 Glass Replacement!

Hello everyone, this post is in response to the THOUSANDS of you that have read our earlier post about the iPhone 4 glass replacements. I just need to clarify some of the questions that we receive constantly about this particular repair.

The dreaded iPhone 5 “cracked glass” issue!

We are flowing a massive amount of iPhone 4 glass Replacements through our business these days – iPhone 5 parts and repairs are steadily growing and I want to clear up a few inquiries right here:

1. The 4/4S Glass,Digitizer and LCD WILL NOT WORK in your iPhone 5. As they look similar, they are 100% different products and not interchangeable.

2. The iPhone 5 Glass Repair is more expensive than the 4 and 4S iPhone Screen Repair. The reason is that the iPhone 5 version of the glass is a new technology called In-cell display. What this means is the display on the iPhone 5 is interlaced together like a carbon fiber, apposed to the iPhone 4/4s displays that are just fused on top of each other. With In-cell technology,you have a much better picture and can create a much thinner display.

3. You cannot just replace the glass on the iPhone 5. To fix a cracked glass on an iPhone 5 we must replace the glass, digitizer and the LCD as I stated above. These parts are (for a lack of better term) “interlaced” together from the factory. There is just no way to safely separate and reuse any of these parts.

4. You cannot use “plexiglass” and perform your own “cheap” repair. This is ridiculous. I have seen posts advising this and I challenge anyone to prove that they can get the touch digitizer and LCD off of their broken glass front and get it to work with a home made plexiglass front. Can’t be done.

5. We do sell “Do-it-yourself” iPhone 4 Glass assemblies & iPhone 4S Glass assemblies and we will soon offer the same for the black and white iPhone 5.

This will help with some of the common questions, for sure. We know that there are many theories out there but you can take solid advice from us here at Mission Repair. We’ve repaired THOUSANDS of units and it makes perfect sense to listen to the voice of experience. Still have questions? Give us a call at 866-638-8402 and we’ll get you on the phone with a technician right away!

Cheers, Troy

We’ll take the punishment so you don’t have to.

“Medic!”

I heard this earlier coming from the tech room and unfortunately it can be a common occurrence here at the Mission Repair.

I’d like my customers to think of it this way; let us go through the pains of the repair. Many customers try to perform repairs on their own inevitably to only hurt themselves (or their device) in the process. Most of our repairs are glass screen repairs and this is clearly the more “dangerous” type of service. . .because there’s broken glass involved. Our troops at Mission Repair are fully trained (and insured I might add) to work on these delicate yet dangerous services. We know the risks involved.

Today’s victim was Ryan Flynn – a.k.a. “Flynn” around here. Flynn is an active Marine, a rugged individual with extensive military background and a strong spirit. Here he is today:

Rub some dirt on it and get back in the game!

OK, this is an exaggeration – he did cut himself, but I want to assure you that he did not need stitches, nor this many bandages, or even a call to his mommy. Flynn “manned up” and cleaned his wound, wrapped a band-aid around it and went back to work.

It’s the hazard of the job, and we love it. We’re on the front lines every day and we’re here to protect you. Leave the repair job to the experts!

Take care, Ryan

Ok, I cracked my iPhone glass. The solution…

Good morning friends, it was all good until I got out of my truck today, hands full, and I dropped my iPhone 4 which landed on the concrete with a tell-tell “clickety-clack-thud”. I didn’t even see it happen, rather only heard it. I knew exactly what I was in for.

Another iPhone Victim. Thank goodness I'm at Mission Repair!

Here’s the setup. I got in my truck at my house with a cup of coffee, my wallet, my iPad and MacBook Air in hand. It was a full load. I set my coffee in the open cup holder (the other cup holder is full of spare change) and set my phone in my lap (mistake!)

When I got to work, I grabbed my coffee, laptop and iPad. Slid out of the truck and “slam!” I forgot about my phone that was silently sitting in my lap. Yikes! There were a lot of forces working against me here.

1. I typically DO NOT take coffee with me. We’ve got 2 coffee pots at the office!
2. I typically slip my iPhone into that open cup holder.
3. I typically get at least ONE phone call during my 10 minute drive to work. I didn’t today, and it enabled me to “forget” about my phone! That’s a rarity!

I think that this combination of factors caused me to change my procedure and in turn my iPhone paid the price. Well, I own an iPhone repair business and it still made me cringe. I can’t imagine what I’d do if I didn’t know what to do at this point. Call Apple? Visit AT&T? They will both tell you that it’s damaged and out of warranty.

I have the solution. Visit our iPhone 4 glass repair page. It’s the fastest way to get your (my) iPhone back in good health. We’ve got the parts in stock, the Macintosh Certified Technicians on hand, and the expertise to do your repair right. We also have something that no other business offers. After having your repair done with us if you ever accidentally drop and crack that screen again, we’ll repair it again under our “Got Repair” program that costs you nothing up front. ZERO. You’re automatically covered with us in the event you throw off your own morning routine and drop your iPhone like I did!

OK, let me know if you have any questions. I need to get my phone repaired now!

Ryan

The truth about the iPhone 4 Glass Replacement!

Hello everyone, this post is in response to the THOUSANDS of you that have read my earlier post about iPhone 3G Glass and Digitizer Replacements. I just need to clarify some of the questions that we receive constantly about this particular repair.

The dreaded iPhone 4 “cracked glass” issue!

We are flowing a massive amount of 3G Glass Replacements through our business these days – iPhone 4 parts and repairs are steadily growing and I want to clear up a few inquiries right here:

1. The 3G/3GS Glass and Digitizer WILL NOT WORK in your iPhone 4. As they look similar, they are 100% different products and not interchangeable.

2. The iPhone 4 Glass Repair is more expensive than the 3G and 3GS iPhone Glass Repair. The reason is that the iPhone 4 version of the glass was an assembly of the glass, digitizer, and LCD screen. The 3G version has a separate LCD screen, and therefore it’s a less expensive assembly.

3. You cannot just replace the glass on the iPhone 4. To fix a cracked glass on an iPhone 4 we must replace the glass, digitizer and the LCD as I stated above. These parts are (for a lack of better term) “fused” together from the factory. There is just no way to safely separate and reuse any of these parts.

4. You cannot use “plexiglass” and perform your own “cheap” repair. This is ridiculous. I have seen posts advising this and I challenge anyone to prove that they can get the touch digitizer and LCD off of their broken glass front and get it to work with a home made plexiglass front. Can’t be done.

5. We do sell “Do-it-yourself” iPhone 4 Glass assemblies. You can find them on our website. The 3G version is much easier but it’s still only for the very “technically inclined” end user.

This will help with some of the common questions, for sure. We know that there are many theories out there but you can take solid advice from us here at Mission Repair. We’ve repaired THOUSANDS of units and it makes perfect sense to listen to the voice of experience. Still have questions? Give us a call at 866-638-8402 and we’ll get you on the phone with a technician right away!

Thanks everyone, have a great weekend. Ryan