What is an iPhone digitizer?

I know that there are a ton of question about the “digitizer” on your iPhone, or any other touch-screen smartphone these days. We here at Mission Repair are experts and very familiar with iPhone digitizers, glass, and screens. We repair them by the thousands every month. Let’s see if we can demonstrate what the digitizer is here under a glass panel:

This is the digitizer on an iPhone!

The digitizer is fused UNDER the glass cover. It’s the electronic component that senses the touch of a human finger through the glass, and is designed to allow the unit to be controlled by a fingertip. This is the “input” of the device and it’s very thin and transparent.

The point is that you cannot replace the digitizer alone. Since it’s part of the glass, in the event of a touch failure it needs to be replaced with the glass and vice versa. So if you have a cracked iPhone glass, you’re going to get a new digitizer as well. If you have an iPhone that doesn’t respond to touch, you’ll also get a new glass. It’s just the way it’s designed.

You might see these assemblies marketed as:

  • iPhone glass
  • iPhone digitizer
  • iPhone touch screen
  • iPhone glass screen
  • iPhone screen
  • iPhone touch panel

For all intents and purposes, these terms are all interchangeable and are all the same thing. Are you in need of one of these parts? Here’s a list of glass/digitizer repairs that we sell here at Mission Repair:

Don’t forget our wide selection of iPad Glass Repair options!

Remember, you might see these glass panels for sale cheap – be sure to inquire about the required digitizer that is fused to the glass from the factory – without it, the glass is useless. You cannot replace the glass or “remove” your good digitizer and reinstall it onto your iPhone without advanced equipment and lots of training. It just doesn’t work! These assemblies are built together and must stay together. I hope this information helps!

Droid Turbo 2 by Motorola with a Shatterproof Screen!

Hello! I’ve seen this commercial on TV a few times, and it’s got me thinking about the repair business and the direction of the technology these days…

I snapped this picture of the TV last night to get a better glimpse of the fine print today.

I snapped this picture of the TV last night to get a better glimpse of the fine print today.

Motorola has developed a new product called “ShatterShield” and guarantees that the screen on your Droid Turbo 2 won’t shatter or crack for 4 years from the original date of purchase. Sounds awesome to me, and many people have made YouTube videos already showing how they are dropping them and how they are not cracking.

Be careful though, the fine print on http://www.motorola.com/shattershield states:

“…scratches and other cosmetic damage, intentional damage or abuse, normal wear and tear and other limitations apply.”

is it possible that dropping your phone and cracking the screen be deemed “abuse?” or even “normal wear and tear”? <— I know it would for my daughter 😉

I'm very curious to see if there is a limit to how many times Motorola will replace a damaged screen, or if they will end up instituting a deductible. This phone does cost over $600 to buy, so maybe they've just built in some extra fluff when it comes to repairing for their customers.

In any case, I applaud Motorola for going the extra mile. Let's see if the other manufacturers jump on the bandwagon and make "breakproof" devices. My gut feeling is that it goes against the basic business model for some of these manufacturing giants…of course they want to sell you a new device when you break yours. Just make sure that you break it and don't abuse it, right?

Hey, have a good evening, Ryan

7/7 at 7:00.

Good morning again friends,

July 7 is the 188th day of the year (189th in leap years) in the Gregorian calendar. There are 177 days remaining until the end of the year.

july

I’m totally blown away that the year is clearly already over half way completed. I’m surprised because we’ve done so much already and shocked because we still have so much to to. I want to make sure that you understand this this is a “glass is half full” type of conversation because there’s nothing we can do about the time elapsed!

So the list that’s currently on my whiteboard at the office is:

1. Hire new employees.
2. Move into our new location in Lenexa, Kansas.
3. Move into our new location in Fishers, Indiana.
4. Grow the business.
5. Finish the new break room project.
6. Take a vacation.

Did you notice how “take a vacation” is at the bottom? That’s a floating goal for the year that seems to continually get pushed down. It’s alright we’ve got a tropical “week off” coming up in December, so that seems like it’s approaching fast enough on it’s own!

I’m getting back to work. Heads down, hold all my calls. Oh yeah, what’s happening on 7/7 at 7:00? That’s closing time at Mission Repair, so if you’re going to get that iPhone repaired today, you better get on the ball now!

Take care, Ryan

Keep Us Close And Make Mission Repair Your “ICE”!

Hello M:R Nation –

I just found out recently what ICE means in regards to a phone contact. For years I have seen: First Name/ICE/ Last Name, on my friends phone when he makes a call to his wife and I finally got curious enough to ask what it meant. What I always though had a negative connotation (ICE as in cold hearted or something), actually means “In Case of Emergency”.

Now, if I were to see this last week on someones phone that I was trying to help, I would of had no clue to call the ICE contact. But this week I am a changed man! So if you are ever in trouble and have ICE in your contacts, I will indeed be calling that person for you!

MR_ice

This whole sequence of events has me thinking, “Mission Repair should be the ICE for your Tablet, Smartphone and Computer repair needs”! When you are in trouble, you know exactly where to go and who to call. So when you drop your iPhone or crack the screen on your iPad, you should have the luxury of the exact same thing!

So here is what I propose: Keep our contact information in your smartphone, tablet or computer contact list, so if you ever do have issues, we are just one call or click away! We have made it very east for you to do so… Just click here: Mission:Repair and let technology do the rest! Now that you have added us to your life, go about your business and just know we are here if you ever need us!

Cheers, Troy

Happy Sunday To You!

Hello M:R Nation –

Its Sunday afternoon and I just wanted to share two things with you before I spend the rest of the day outside, enjoying this beautiful weather!

First, it was “Fall Deco Day” at the Harris household and I have to say, I really channeled my inner Martha Stewart! There is nothing I love more than this season and what better way to remind me of it, than to stare at this when I’m sitting on my couch?!?

photo

Just Call Me Martha!

Secondly, I wanted to remind all of you iPod touch and iPhone 4/4S owners of the special savings we have introduced during the month of October!

We have a brand new price on our iPod touch screen repair services of just $59.00! This is for both white and black! For black, click here: 4th Gen iPod Touch BLACK Front Glass & LCD Repair (Also fixes touch functions!) and for white, click here: 4th Gen iPod Touch WHITE Front Glass & LCD Repair (Also fixes touch functions!)! If you have a crack in your glass, a broken LCD screen or if your touch function no longer…functions, this service it for you!

Also, we are running an awesome “Deal Of The Month” on our iPhone 4 and iPhone 4S screen repair services! This month only, save an extra $10.00 off an already awesomely low price! Click the following link to receive this great deal: Deal Of The Month!

Ok, I’ve spent enough time inside today. Its time to “get outside and see the world” !

Cheers,Troy

Training Camp Saturday!

Hello M:R Nation –

Mission Repair partners with many different people and organizations throughout the year, and one of our favorites is the Kansas City Chiefs.  On Saturday, we were invited to their training camp and received a VIP treatment! Here are a few pictures from the event!

Chiefs GM John Dorsey, Mitch Holthus and the Mission Repair gang!

Chiefs GM John Dorsey, Mitch Holthus and the Mission Repair gang!

McCluster Photo Op

Our super technician Matt and his good friend Dexter McCluster!

Jake and Matt wishing they never quit football in high school. "Do you ever wish you could go back" Says, Jake.

Jake and Matt wishing they never quit football in high school. “Do you ever wish you could just go back” Says, Jake.

It was a beautiful day and we throughly enjoyed watching what is sure to be a playoff contender, practice for a few hours! We enjoyed some great food, drinks and most of all company as you can see in the above pictures. Do you see Matt there challenging Dexter McCluster to an iPhone repair competition? Well, Dexter came back with a foot race challenge and that pretty much shut Matt down :-).

We have many cool Chiefs events planned and can’t wait for this coming season! So watch out and listen for Mission Repair at a Chiefs game near you!

Cheers, Troy

The truth about the iPhone 5 Glass Replacement!

Hello everyone, this post is in response to the THOUSANDS of you that have read our earlier post about the iPhone 4 glass replacements. I just need to clarify some of the questions that we receive constantly about this particular repair.

The dreaded iPhone 5 “cracked glass” issue!

We are flowing a massive amount of iPhone 4 glass Replacements through our business these days – iPhone 5 parts and repairs are steadily growing and I want to clear up a few inquiries right here:

1. The 4/4S Glass,Digitizer and LCD WILL NOT WORK in your iPhone 5. As they look similar, they are 100% different products and not interchangeable.

2. The iPhone 5 Glass Repair is more expensive than the 4 and 4S iPhone Screen Repair. The reason is that the iPhone 5 version of the glass is a new technology called In-cell display. What this means is the display on the iPhone 5 is interlaced together like a carbon fiber, apposed to the iPhone 4/4s displays that are just fused on top of each other. With In-cell technology,you have a much better picture and can create a much thinner display.

3. You cannot just replace the glass on the iPhone 5. To fix a cracked glass on an iPhone 5 we must replace the glass, digitizer and the LCD as I stated above. These parts are (for a lack of better term) “interlaced” together from the factory. There is just no way to safely separate and reuse any of these parts.

4. You cannot use “plexiglass” and perform your own “cheap” repair. This is ridiculous. I have seen posts advising this and I challenge anyone to prove that they can get the touch digitizer and LCD off of their broken glass front and get it to work with a home made plexiglass front. Can’t be done.

5. We do sell “Do-it-yourself” iPhone 4 Glass assemblies & iPhone 4S Glass assemblies and we will soon offer the same for the black and white iPhone 5.

This will help with some of the common questions, for sure. We know that there are many theories out there but you can take solid advice from us here at Mission Repair. We’ve repaired THOUSANDS of units and it makes perfect sense to listen to the voice of experience. Still have questions? Give us a call at 866-638-8402 and we’ll get you on the phone with a technician right away!

Cheers, Troy