Hello M:R Nation –
Earlier last week I wrote about my broken iPhone 5 and the dismal state it was in. Luckily, my iPhone 5 was still warranty and I was able to request service from Apple for the issues. I had mentioned in that post that I would talk about my experience and so here I go.
After receiving the box from Apple, I was faced with quite a conundrum… what am I going to use for a phone while I am waiting? Well, I ignored the question until about 4:45pm, because at 5:00pm Fedex would be knocking on the door to pick up all of our daily packages. I was in a panic and did what any respectable man would do in this situation… beg his boss to borrow his old iPhone 3GS for a few days.
With the 3GS in hand, I wrapped up my iPhone 5, packaged it in the provided box and sent it away. All was well, but I had to get creative with my sim card situation. I had a nano sim card. This would not fit in the large sim slot of the iPhone 3GS. I had to take a large sim card, trace the nano sim pattern onto it and cut that section out. From there, I fit in the nano sim and SUCCESS! I was back in the game of digital life.
I have to tell you, I understand that the iPhone 3GS in not that old, but going back to it really made me miss my iPhone 5. It has made me think twice before complaining about the battery life…which I do on a daily basis.
So I pained though the slow processing power and horrible resolution of the iPhone 3GS ( which is only that way because I am used to the 5) for about two days until a package was delivered to me from Apple. What I received was no shock. Apple had completely replaced my phone. It was scratch-less, glowing and beautiful, but just not MY phone. Being in the business that I’m in, I have come to learn that there is a certain sentimental value that personal devices brings and I just experienced it first hand. I remember every drop, every scratch and every picture taken with that phone and I kind of miss it.
Overall, I am happy with my in warranty service experience. It was kind of hard to get it started, but once I was able to order the box, it went off without a hitch. As you can see in the above photo, the iPhone 5 takes perfect pictures and life is good once again! If I ever have an in warranty issue, Apple is the place to take it. If its out of warranty Mission Repair is the only choice :-)!
P.S. The battery life is still horrible on this replacement.
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