We’ve expanded our Live Chat operations – chat now to talk about that repair!

Hello everyone, it’s been one heck of a week. So much so that I really haven’t had time to blog or to reach out to all of our readers with any new information.

We’ve been neck deep in our service lab. We launched a few new programs and landed a few new dealer accounts that are really starting to take form. Our “face” of the business is really geared toward individual customers but there’s a secret “back side” of our business that deals with large volumes and programs that run within retailers across the Nation. If you’re in the industry and want to discuss volume, dealer, or 3rd Party Depot repair pricing or programs, contact our New Business Development Manager here.

One cool new feature is that we’ve added LIVE CHAT to our sites (www.missionrepair.com and www.gotrepair.com), and it will be available on our blog page as well shortly (this programming is getting finished up as we speak).

We’ve always had Live Chat on the site, but we’ve taken it a step further. We now have the ability to transfer chats to an individual agent within our business and we’re even exploring a “CALL ME BACK” option that customers can leave a telephone number and expect a representative to call within minutes. It’s just another way to service our customers.

We have ALWAYS gone out of our way to treat our customers right, with the best service and the best results. Are we always perfect? Nope. But when we fall down we always fix our mistakes.

I’ll be announcing a new coupon code later today, have a great Friday!

Best, Ryan

iPad Repair Services rolling at Mission Repair!

Good Friday morning everyone!

Reminder that we are now offering Apple iPad Repair Services (including: cracked or damaged iPad Glass Screens) with 24 hour turn-around and fantastic customer service. All iPad repairs are available now on our website.

We offer our services NATION-WIDE and each repair comes with a complete warranty and a 30 day 100% refund policy. We can even have your iPad repaired the same day it is received and return overnight FedEx shipping is just $14!

We’ve been expanding our line of Repair Services to compliment our steady stream of iPod and iPhone repairs. We anticipate that the iPad will be a huge success in market and we want to quickly establish ourselves as a trusted iPad Repair vendor. We are here to offer our fantastic services to the general public and we are the best in the country at this type of service.

So, if you find yourself in an iPad pinch or need any advice on how to have your iPad repaired, just give us a call. We’re here for you.

Ryan