Sharing a little love. Coupon code inside!

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Say “I Love You” by having their most precious electronics serviced at Mission Repair!

Save 15% now through Sunday. 2/14/16!

Love is in the air, and Valentine’s Day is right around the corner.  Some people find it difficult to select that perfect gift that means so much.  Candy and roses always seem to do the trick, but you can surprise them with something unexpected. Think of that cell phone or tablet that is always by their side, and if it’s damaged, needs a new screen, or could benefit from some other service: We have a special for you.  Once it’s repaired, every time they look at their trusty smartphone they will always think of you.  Sometimes it’s good to be the hero, and Mission Repair is here to help.

Use coupon code “HEARTS” online or when you visit one of our locations for any new order placed with us.  Coupon code expires 2/14/16 at midnight, so act fast!

Have a great weekend, Ryan
(Offer cannot be combined with any other coupon, including Got Repair discounted repairs. Valid on NEW orders only. Expires 2/14/16 at midnight.)

 

I walked into my Mission store and saw this:

Hello there friends,

I made a surprise visit to my Mission location yesterday..unannounced…and found my guys watching cartoons!  Yeah, you may know it.  It was “He-Man” from the 1980’s!

Just as I was getting close to letting my team hear an earful, I calmly asked “why is He-Man running on this customer’s MacBook?”  I’m a fair guy.  I don’t mind the employees listening to music while they work, or even tune the radio to AM to listen to a Royals games now and again.  But watching cartoons while you’re on the clock?  It ain’t happening.  I was looking for the ring leader.

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Carl stepped up and said “It’s me.”  Mmmm boy, here we go!

“Ryan, this customer was having issues with Youtube shutting down randomly, and I’ve pinpointed it to the RAM in this unit.  I diagnosed it, tried it myself after I was able to duplicate the issue, and now it appears to be solved.  I’m now running the first long video that I could find, and He-Man was it.”  He goes on to say “It’s been running for a long time, but this is a 10-hour marathon and I wanted to make sure that our customer didn’t have the same issue after I repaired the computer.”

Well then.  I grabbed a large piece of humble pie and took a bite.  Those guys weren’t messing around.  They were testing a repair.  GREAT!

That means apparently I do condone cartoons while we’re on the clock.  As long as you tell me it’s for “testing” purposes, that’s all I need to hear!

Bonus points…what was He-Man’s tag line? I HAVE THE POWER!”  I can personally remember that opening sequence of the cartoon, apparently it’s a keeper in my mental files.

So rest knowing that if you bring your MacBook Pro in for repair: we may watch some cartoons on it.  But it’s for a good cause, and this customer was thrilled that we did.  It’s a highly technical operation, but someone has to do it 😉

Take care, Ryan

 

 

Check out our new business hours!

Hello there friends,

We’ve made a few changes to our business hours effective immediately.  If you want to see our new hours, get directions, find our contact information or just check out our website, click here for more info.

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Thanks for reading this Mission Repair public message!

Ryan

iPad Mini 4 Repairs coming soon!

Hello there,

We’ve got a long list of repairs at Mission Repair, and we strive to add new services as new products are released.  Very soon, the iPad Mini 4 Repairs will hit our service lineup.

We’ve had a few requests for this service already; however I’d like to make you aware that these screens are “fused” unlike most of the other iPad screens that we are currently repairing…therefore the price for repair will be higher than it’s older counterparts.  This can make the decision for some people to NOT BUY the iPad Mini 4;

Additionally, we get asked all the time: “Is it a good idea to spend the extra $100 for AppleCare+ if you’re going to be spending $600 dollars anyway on one of these new iPads?”  What’s another $100 at that point?  Well, it’s a lot…and if you break the screen even under AppleCare+ you’ll pay Apple another deductible to Apple as well to have it repaired.

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It’s clear in this industry that Apple is making a move to make their devices less economically repairable…so as consumers we need to be aware of these things before we make purchases.  At this point, it’s a tough call…does a customer pay the extra $100 for “insurance” from Apple?  What if it’s never used?  You got it, you’d just lose that $100. 

I personally have stopped buying all kinds of different “extended service plans” if I know where to get something repaired or can do it myself.  Chances are you’ll never need it.  If you do, you’ll have to pay for it at that point…but if you don’t, you pay nothing.

It’s how and why Mission Repair is in business.  We are here for those customers that are out-of-warranty, don’t have AppleCare+, or don’t want to pay Apple more deductibles.  We have our business anniversary in April of this year and will be moving into our 9th year of business, it must be working for some of you!

Take care, Ryan

Walk-in special until Sunday at 5:00pm!

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Happy New Year and Happy January!

For the next 5 days we are offering a whopping 20% OFF any new repair for our local Kansas City walk-in repair customers.  We have more than one location to serve you, see our addresses here.

Just print a copy of this newsletter and hand it to your sales representative when you arrive for the discount.  This is for all regular-priced repairs that we offer; iPhone, iPod, iMac, Android and Tablet Repairs and cannot be combined with any other discounts or “Got Repair” benefit discounted repairs.

We hope you stop by!
Ryan

Not local, but still need your iPhone Repaired?

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It’s no secret. We’ve been in business for years since 2008 and we have the best reputation, most ambition, best prices and highest level of customer service. Mission Repair is the leading Apple Service Center in the United States. Don’t take our word for it, we receive praise, awards and accolades from the top publications in the industry.  You’ve read about us in the news or heard about us from a friend. Now you just need to try our services but found that we are in Kansas City. Let’s talk this one out!

First of all, we are in Kansas City to reach the entire USA with ease. Trust us, it’s costs a lot less to move an item from Kansas City to New York vs. from Los Angeles to New York. We’re here to save you money with the best possible negotiated FedEx Rates in the industry! Additionally, we have developed and are proud to provide the easiest and most efficient way to move your item to and from our service center; instant email labels for iPods, iPhones, Cell Phones, Mac Laptops, Amazon Kindles and iPads offer the best protection, fastest turnaround, and least expensive way to pack, ship and insure your device for transportation into us!  Read over our shipping instructions if you have any questions, or give us a call at 844-459-0105.

Take care, Ryan

 

Stop by one of our locations today!

Walk-Ins Welcome!
We have 2 locations in the Kansas City area!
Not local? No problem! We specialize in nationwide mail-in repairs!

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Short on time? Need to have your device repaired right now? WE CAN DO THAT.
We have a special 1 hour service for our local walk-in customers and we can repair iPads, iPhones, iPods, Macs and Android phones fast.

Mission Repair, Inc.
Service Lab
 

Mail-in location
Walk-ins welcome!

9214 Marshall Drive                      5604 Johnson Drive
Lenexa, KS 66215                          Mission, KS 66202
913-353-9233Hours:
Mon – Fri: 10am – 7pm
Sat – Sun: 10am – 5pm