Kansas City! We have multiple locations to serve you.

Good morning!

The Kansas City market has been good to us, and I wanted to make sure that everyone knows that we’ve got two locations to help customers with iPad repair, iPhones, Samsung Galaxy repairs, computers or iPods, we’re the business that has been around for 8 years doing so.Screen Shot 2015-09-23 at 10.55.18 AM

We get customers from Olathe, Lenexa, Overland Park, Mission, Spring Hill, Leavenworth in Kansas and as even as far as Independence, Raymore, and Harrisonville in Missouri.

You can decide which is closer:

Mission Repair
14343 W 100th Street
Lenexa, Kansas 66215
(844) 459-0105

or

Mission Repair
5604 Johnson Drive
Mission, Kansas 66202
(913) 284-0994

Remember that we also offer pickup and delivery for those of you that are out of state, and we’ve got while-you-wait services on most repairs, it’s not necessary but you can call ahead if you’re interested.

Thank everyone for the continued support!

Have a great day.

Jeff

20% off iPad repair this weekend only!

Don’t get steamed over that broken iPad!

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Take 20% Off That Next iPad Repair This Weekend Only!

There is no coupon necessary, all you need to do is mention this blog and you’ll receive 20% off that next iPad repair. It’s good for the whole range of repairs…from screens to batteries to charging ports to headphone jacks – you get the picture.

There’s no reason to cry over spilled milk, and there’s no reason to get mad about an accident. They happen. The bottom line is if you visit one of our locations now through Sunday November 1, 2015 at 5:00pm, we will repair your iPad at 20% off our normal prices if you mention this blog! No, this coupon doesn’t apply to iPhones, iMac repairs or anything other than iPad repair services.

Not local to us? No problem, you can get the same deal if you call us (1-844-459-0105) during normal business hours. Ask to speak to a representative, tell them that you read this blog, and that you’d like 20% off on your iPad repair order. All you need to do is call Friday, Saturday or Sunday to set up your new order!

This is a friendly “thank you” from all of us at Mission Repair!

(Offer cannot be combined with any other coupon or specials, including Got Repair orders. Valid on NEW iPad Repair orders only. Offer expires 11/01/15 at 5:00pm CDT.)

Have a fun weekend! Ryan

5 Question to Ask your Cell Phone Repair Shop: According to eTechParts.com!

Hello there blog readers!

I just read a blog posted on eTech Parts (supplier of wholesale iPhone parts), and after reading it I appreciated what they are saying. Grace is their author, we know her well here at Mission Repair, and I’m going to go down their list (You can read the actual blog here):

1. What kind of warranty do you offer – and what does it cover?

Grace states “6 months is the average warranty period offered by wireless repair shops in the US”. That’s true. Here at Mission Repair we offer 1 year warranties on all of our screen repairs, and LIFETIME warranties on all battery installations. In addition to that, we have our “GOT REPAIR” warranty that is automatically included on each screen replacement which ensure that if you ever break your device’s screen again you never pay full-price again. Ask the “other guys” if they do that, and put it in writing like Mission Repair does!

Image Courtesy of blog.etechparts.com

Image Courtesy of blog.etechparts.com

2. How do you ensure the contents of my device remain private and protected?

Grace is right when she says “Protecting the privacy of your data is an important priority for repair shop owners.” Our company policies call for immediate termination of employees that break this cardinal rule. Additionally here at Mission Repair we don’t require your passcode if you want to ensure privacy protection.

3. Where do you get your replacement parts?

Grace is the expert in this field, she advises that not all cell phone repair parts are created equal. That’s eTech Parts’ business. Here at Mission Repair we understand it just as well. That’s why we don’t sell “special colors” of iPhone screens, and I caution anyone to buy a color of part that not stock. Not only do you KNOW it’s a knockoff part, it’s also illegal for repair companies to do so. Apple doesn’t like people messing with their trademarks.

4. Why are you cheaper (or more expensive) than other repair shops in town?

The blog reads: “You can learn a lot about a repair shop by how they speak (and what they know) about their competition.” This is a HUGE point; we here at Mission Repair have been in business for 8 years and in most cases, we set the market pricing. It’s somewhat comical to see…I’ll lower some prices, and the competition does the same thing the next day. That’s OK, I understand, but we base our pricing on reality, the market, and on demand. We are here to be fair and offer excellent pricing that appeals to anyone that needs a cell phone repair.

5. What happens if my phone is further damaged after leaving it with you?

Finally, a huge point that Grace makes is: “Most reputable wireless repair shops will give you a waiver form to fill out and sign, detailing their policies and what they will be responsible for in the case of further damage. An honest business owner knows the right thing to do in case this happens, but every repair shop has a different policy.”

Here at Mission Repair we ALWAYS do the right thing for our customers. If we break something we fix it. In fact, we have even fixed “incorrect fixes” performed by other shops…for free. It’s not our policy but there at times that I just feel terrible for the customers that get “taken”. My advice is DON’T work with a “traveling” repair man that meets you at a Starbucks. What would he do if he did accidentally and inadvertently broke something else while performing a repair? Does he have ALL of the necessary parts in his car? Does he have a soldering iron? A heat gun? A sonic cleaner? A toolbox with every tool? I’ll just answer this…it’s NO!

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We are always here for you here at Mission Repair, and you can call us with any questions that you may have. We have an A+ Rating at the Better Business Bureau, almost 1 million readers on this blog, and have performed hundreds of thousands of repairs in our existence. With several locations to serve you (and not just a bunch of franchises, we are ONE business), we have nothing to hide. Call us toll-free at 866-638-8402!

Take care,

Ryan Arter
Owner at Mission Repair.

Awarded the “Best iPhone Repair Site” on the internet 6 years in a row. We didn’t give this title to ourselves!

Hello again friends,

I received and email from a competitor that didn’t like my use of the term. Well, the truth of the matter is that we didn’t bestow the award onto ourselves. It was given to us by “TopTenReviews.com”, which is an independent rating site that found us on their own, rated us on their rating system, and gave us their top “Gold Award” every year for 6 years.

It’s a testament to our business, how it’s being run, and response to our services.

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But it’s ok, I understand. However I can’t take it back; but on the other hand we’re not perfect. We are always trying to make improvements, offer more services, stay current with our pricing and stay on top of each repair and each customer in a way that helps everyone.

In fact, that’s why we opened a new location just outside of Denver, Colorado. We’ve hired several new employees (in fact Allen from Denver is at our corporate headquarters in Olathe, Kansas now completing some training!) and being local in more cities does make sense for us.

That’s why we announcing our newest location in Indianapolis very soon. It’s an exciting time!!

I thank all of our customers. We appreciate you all. You’re why we are here, and why we care. If you have any questions for us, take some time to give us a call toll-free at 866-638-8402 and we’ll do what we can to help you out.

Have a great day, Ryan

Shop Small – Small Business Saturday is November 29th!

Good morning, you may or may not remember but last year Mission Repair participated in the “Shop Small” movement. In 2010, American Express founded Small Business Saturday to help businesses with their most pressing need — getting more customers. The day encourages people to shop at small businesses on the Saturday after Thanksgiving. The single day has grown into a powerful movement, and more people are taking part than ever before. This year, the big day is Nov 29.

We’re involved. We got a boatload of free tote bags, a few door mats, and some awesome signage for the front of our locations.

In fact, I was at home last night, flipping through my channel guide (I have DirecTV at home) and landed on channel 512. There’s an entire “Shop Small” Channel so I took this picture of my TV to blog about it!

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I know that AMEX is a large business; but they are really pulling out off of the stops to get small businesses the recognition that they deserve and need. This time of year is huge for most businesses (Mission Repair included!) and thanks to everyone that joins the “Shop Small” movement that’s already begun.

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Thanks everyone!

Take care, Ryan

iPad screen repairs at the lowest prices ever! It’ll shock you.

Hello my blog reading friends,

We are in the middle of a serious “price slashing” at Mission Repair. We just procured a huge quantity of iPad glass for the Original iPad, the iPad 2, the New iPad (iPad 3) and the iPad with Retina display…and we’re passing the savings onto you.

For example, we are now repairing the original iPad with cracked glass (FULL SERVICE!) for less than $100 installed! That’s parts, labor, warranty and the Mission Repair TRIPLE CHECK guarantee.

This is the LOWEST price available. Just so you know, some of our competition will see this price drop and then try to match us – but it’s just not that easy when it comes to duplicating the value that each customer receives from Mission Repair. We know that price plays a big role in the decision making process when choosing a repair center, but when you use Mission Repair, you’ll also get (at no additional charge):

  • 24 hour turnaround. However in most cases, it’ll be repaired and shipped back the same day it’s received. If you need same day service, just ask!
  • 1 year manufacturers warranty on the part and labor.
  • Our exclusive GOT REPAIR benefit, that means if you ever crack or damage your glass again, just call us and we will fix it again under our amazing program!
  • The industry’s lowest shipping prices back to your doorstep. This isn’t just “toss it in the mail” shipping either. It’s FedEx shipping that insured and will also require a signature upon arrival if you desire so your repaired device isn’t going to get lost or stolen!
  • Triple check Quality Control. Your device will be pre-tested before repair, repaired and tested, then tested for Quality Assurance before being sent back to you. That’s our TRIPLE CHECK guarantee that it’ll be sent out repaired or you’ll pick it up repaired correctly!

Don’t forget that Mission Repair has been awarded the Top Ten Reviews GOLD AWARD and AWARD for EXCELLENCE as the best iPhone repair website on the Internet. We are in the business of repair and we are here to take care of our customers. We are excited about this deal and happy to bring you the best pricing and value for your money on the Internet. It brings a smile to my face, and that’s a good thing. I want to bring a smile to yours as well 😉

Also, if you’d like us to send you a box to pickup your iPad, that’s not a problem! Check out a quick movie about our packaging here:

Have a great Thursday afternoon everyone. Let us know if you have any questions – customer service representatives are standing by! 866-638-8402.

Ryan

How much does a cracked screen on an iPhone cost to repair?

Good afternoon!

This comes up constantly in our business – both on the phone and with our walk-in customers…we get the question “how much does it cost to have my iPhone repaired?”

Get a repair price from anywhere in the world on your iPhone, Tablet or Computer.  Or give us a call!

Get a repair price from anywhere in the world on your iPhone, Tablet or Computer. Or give us a call!

We are trained and ready to help answer your questions. There’s another solution however; all of our pricing is on our website for you to get a repair price IMMEDIATELY. In fact, you can see all of our pricing UP FRONT, there’s no need to proceed with a checkout, get the service into the cart to see if there are additional charges, etc. We don’t “nickle and dime” you at the last minute with additional fees after you’ve inputted your credit card number or address- again it’s all UP FRONT and viewable 24 hours a day!

Why is this important? We have nothing to hide. In fact there are many repair companies that charge different prices for different states and regions; there are iPhone repair companies that charge different prices depending on what store or representative you call within the SAME CITY.

AT MISSION REPAIR we charge the same price whether you live in California, Maine or anywhere in between!

As a consumer myself, I prefer to know what the price of my purchase will be up front rather than being “blind” to the fact…and either have to make a phone call and wait on hold for someone to respond, or send an email and wait for a response that way;

We here at Mission Repair have ALWAYS had our pricing on our website for the world to see. In fact, we set the benchmark for pricing constantly. Our sales people are not on commission – they do not benefit by charging one customer more than another. It’s the best way to get honest and consistent information and it’s truth.

So the next time you’re looking for a price on an iPhone 5S Screen Repair, it’s as easy as clicking on http://www.missionrepair.com then ask yourself why the “next guy” isn’t confident enough to present pricing up front. There’s a reason for that, and you should be aware of it.

Thanks for reading, Ryan