The truth about iPad 2 Glass Repairs.

Hello all,

We’ve been rocking at the Mission Repair base and we certainly have a ton of new info to present to you shortly, but beforehand we should discuss the iPad 2 screen assemblies and the gasket that runs under the edge of the screen.

As we all know, the iPad 2 has been a very popular tablet that is really taking the lion’s share of tablet sales. There are a ton of tablet “players” (I even went to Costco today and saw Vizio tablets for sale!) but the iPad is truly the best.

Of course, like many popular small electronics the screens on these units are GLASS. Additionally the backplates are ALUMINUM, and the gasket between the glass and the backplate is rigid PLASTIC. All of these materials are very susceptible to drops and damages and there are issues when repairing them. Let’s get to it:

1. We receive many units with cracked glass, just like this one. It’s relatively obvious that this unit was dropped on the corner (you can see the flattened corner clearly) and it has subsequently cracked the glass. We’ll be happy to replace the glass on this cracked iPad 2.

2. Here’s a new piece of glass that’s about to be installed onto the unit. As you can clearly see, the glass has the original rounded corner that WILL NOT fit into the damaged ALUMINUM back plate as-is.

3. Here’s a new gasket. Remember it’s hard, rigid plastic and in this case, because the unit was dropped on it’s corner, the gasket is cracked and broken. Like any gasket, it’s designed to keep the dust out, keep a barrier between the glass and the aluminum, and it also serves as a “finished” look on your iPad that appears clean and factory fresh. In this case, we would MOST CERTAINLY recommend that the customer replace the gasket. It is a small additional charge, however it is not 100% necessary.

4. Here’s the dented back case. You can see that it has been flattened, and there’s NO WAY that replacing the glass (without some back case modification) it will fit. This customer now has two options. First, we can replace the back plate at an additional charge, or we can modify the back plate with hand tools and a small polishing grinder to rework the rounded corner at no extra charge. The second of these two options will not look perfect, but it’s a work around that will allow us to install the glass correctly and professionally.

There are a lot of options here, and this example is the worst of it’s kind. The customer has opted to have us modify the back plate, install a new gasket, and install a new screen. I personally feel that this is the wise choice and the most economical choice as well.

Don’t get fooled by other repair companies stating otherwise – when choosing a service center, you need to have these options when deciding on your iPad 2 repair. Not having these options is like being offered 1/2 of the repair and it’s irresponsible. Of course, you know that Mission Repair has the parts in stock, the experience and the service capabilities to make your iPad 2 repair right and fixed right the first time. Our technicians will be happy to assist you with your decisions and recommend the right repair that suits your needs.

Of course if you didn’t drop your iPad on the corner and the back case isn’t damaged, most likely your gasket isn’t damaged, and none of this will apply to you 😉

Mission Repair is the Intelligent Choice!

Thanks, I’ll be back soon with more great information!

Ryan

So what do you do when Apple declines your AppleCare warranty? Call Mission Repair!

Good afternoon everyone – it’s true. 866-638-8402

When the manufacturer declines your warranty coverage, they are not only declining your repair request, but they are also deeming the entire unit “out of warranty”. Even if you paid for extended coverage!

We know this first hand. We just had a customer have their iPad 2 screen repaired – a very typical repair for us – because Apple declined the service when the customer sent it in under his AppleCare warranty. Specifically the customer was told:

“Your IPAD 2 has been inspected by Apple technicians, who have determined that the cost of repairing it exceeds the cost of replacing it with a new product. As such, Apple is unable to service your product as you had requested and is returning it to you unrepaired. You should expect to receive it within two business days along with a letter that gives details of this assessment.”

Well, I am here to tell you that it costs $209 to have an iPad 2 screen repaired at Mission Repair. And it was done in 24 hours. And it has a 1 year warranty against defects. And it was delivered back to the customer with GOT REPAIR benefits automatically included with the repair. . .which means if it’s ever broken again (ANYTIME IN THE FUTURE) then the customer never pays full price again. Simply amazing.

Remember MISSION REPAIR. We will be here for you when the manufacturer won’t. We’re not in the business of selling you or upgrading you to a new product. We’re in the business of keeping your current investment running, working, and giving you the performance that you expect. Go Apple!

Have a great weekend, Ryan

New Protection Plans offered for your iPhone, iPad or other electronics.

We are announcing brand new iPhone, iPad and other Protection Plans for your mobile electronics.

Customers can now simply purchase a Protection Plan which includes coverage for new and used electronic devices like the iPhone, MacBook, iPad and iPod. These Protection Plans specialize in accidental glass breakage for iPhones, iPads, tablets, MacBooks and other laptops, as well as loss/theft coverages for the iPhone and other smartphones – for a period of 2 years which goes above and beyond the iPhone AppleCare extended warranty available from the manufacturer.

ProtectMe™ Plans provide affordable protection plans as a better alternative to purchasing traditional and expensive iPhone insurance or iPad insurance from retailers or other providers.

We are thrilled to offer protection for various devices through our partners at ProtectMePlans.com. This program touts a “Pay Less and Protect More” mentality, and shares Mission Repair‘s commitment to providing excellent customer service and value. Check the competition. No other protection plan in the market can even come close to what’s offered in terms of coverage and price. Each plan is fully backed and underwritten by a licensed Administrator to give our customers even more confidence in the program.

These iPhone Protection Plan services include full coverage for devices like the iPhone and other smartphones, as well as cracked screens, liquid damage and other accidents for iPads, MacBooks and other Tablets and Laptops. You name it, and ProtectMe™ Plans probably has a plan for it. Customers that purchase the coverage also have the peace of mind that the skilled team of professionals at Mission Repair will make the necessary repairs onsite and it will not be outsourced to a different company.

For more information on pricing and the coverage included in the Mission Repair iPhone Protection Plan Program, please visit the website at Protectmeplans.com