We all need it overnight.

Hello friends-

Have you had to send anything overnight to anyone, anywhere recently? I just had to mail a letter (I’m talking USPS Priority Mail) to a P.O. Box, and when I went to our local Post Office, it cost me $24.85 to mail a letter (not even a package!) overnight to my recipient.

I was surprised at the amount. I mean this wasn’t a 10lb package, it was a letter for crying out loud. I understand that there are costs involved, especially when I requested OVERNIGHT service, but it just seemed high until I talked to the person beside me that said “if you send it FedEx, it would have been $60!”

keep-calm

Well, I would have sent it via FedEx from my office at Mission Repair, but FedEx doesn’t service overnight to Post Office Boxes. I had no choice but to use the Post Office. Why does the price seem high to me?

We send iPods, Tablets, Computers and a multitude of devices all over the country every day and we only charge $9.99 to send a 1 lb box anywhere in the USA. Well anywhere that’s not a P.O. box! That means any physical residential or commercial address. i.e. your house or work!

It’s $9.99 because we only are charged $9.99 from FedEx…

We don’t make any money on the shipment of course- we just pass the savings onto our customers that want and need overnight shipping. With the shear number of packages that we send we’ve been able to negotiate down our rates to astounding lows.

I spoke to a customer today that said “I live and die by my iPhone. I can’t be without it”. I can certainly understand the priority if you literally live and die by your device. Personally, if I lost my device I probably wouldn’t shed too many tears; in fact, a lot of my daily stress would probably go away. But to others, it their business, or their lifeline, or their only means of communication to the rest of the world and that’s why we offer overnight shipping options on all of our repairs. “Get ’em done fast” I always say.

It sounds like I could charge at least $24.85 for 1lb. overnight shipments…but I won’t. It doesn’t seem right to me so we’ll keep up the pace that we are currently at, and keep offering savings to our customers – which we know you like!

The last part of the rant today – it was about the line at the Post Office. Argh, I’ll save that for another blog!

Take care, have a great weekend. Ryan

Time To Grill?

Hello M:R Nation –

It’s March 10th and I think its safe to say that winter is behind us… Looking at the forecast, all I see are temperatures well above freezing and a little rain. However, I am VERY cautious when approaching this subject as we are located in the midwest and if you have ever lived or visited here around this time year, you know exactly how bipolar our weather can be.

Throwing caution to the wind, yesterday I decided to test our fate as a region and turn on the grill for the first time this year. I know, what better way to jinx myself than prematurely taking part in Americas favorite pastime? Let me tell you, even if we do incur another 2 weeks of winter because of my decision yesterday, it was worth it. You never realize how depressing wirer was until you have had your first grilled steak of the season. Instantly, the cold and bitterness of winter leave your body and you can once again enjoy your life!

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Your mouth is watering, isn’t it?

Now I’m not saying winter is all that bad, but you truly forget what the other 3 seasons have to offer when cooped up inside for 3 months. If you are still feeling winters funk, I implore you to give grilling a try. It just might be the medicine you are looking for!

How about a little contest? I want to see your grilling skills and if you just so happen to have a broken device, this contest will benefit you greatly!

For the next week, I will be accepting pictures of your “Spring awakening”. It can be a steak, eggplant or a shoe for that matter. That’s right, even vegetarians need some hope that winter is over. For every entry, I will be sending a 10% coupon to apply to your order. The person with the most mouth watering picture will receive an extra 20% off of their order in a form of a coupon code or refund on their account!

You read that right, up to 30% off your entire order for the winner! To place your entry, send your picture to coupons@missionrepair.com and receive your coupon code instantly. I will be emailing the winner of the additional 20% directly. So here is to happy grilling and saving some cash at the same time!

Cheers, Troy

 

 

Repair Or Replace?

Hello M:R Nation –

Repair or Replace? This question is something that you might be facing at this very moment. Let me set the stage…You just dropped your iPad Mini flat on it’s face. This drop, subsequently resulted in a cracked screen! The first thing you do is recoil with remorse and self-loathing, then you…

This is where it becomes a little gray. Your first action might be to call the place that you bought it from to see what they will do for you. You quickly find that if you didn’t purchase any kind of extended warranty for accidental damage, you are on your own. Oh yes, they offer you a replacement at full price, but is that your best option?

In steps Mission Repair! “We say no, replacing your entire device just because of a cracked screen does not make sense”! When you crack the screen on your car, you certainly don’t replace it? Of course, we understand the price difference between a new car and a new iPad Mini, but if you have a chance to save some cash, why not?

recycle-iphone

Also, did you know that when you choose Mission Repair as your repair center, you are choosing a green path? If you have been following this blog for any amount of time, you know that we are proponents of green living. We recycle items such as glass, aluminum, batteries and LCD screens that come out of the devices we repair. We have contracts with large recycling companies around the globe that are able to take these items and either rebuild new functioning parts, melt down and/or properly dispose of any unusable materials.

We do this because we want to. We are not regulated by Federal or State government to do so. We are not saying we are the greenest company in the world and we know there is a lot of work and improvement to be done, but these first steps we have taken have really shed some light on just how much we can keep out of the land fills if we just try…a little.

So with that being said, here are just a few ways you are helping the environment and yourself when using Mission Repair to repair your gadgets.

  • Less E-Waste: When you take your old broken Smartphone, Tablet or Computer and throw it away, it is called E-Waste. E-Waste is a growing problem with an estimated 50 million tons of E-waste are produced each year.
  • Piece of mind: That the battery coming out of your device is not ending up in the trash. Batteries of any kind are harmful.
  • More Cash: When repairing your device (especially with Mission Repair), you are going to save money over buying a whole new device. We are talking a fraction of the cost here, people!
  • Less Hassle: There is nothing more annoying and unnecessary to me than having to set up my device again. I have it perfect the way it is and I don’t want to change it! With repairing your device, what you send in, is what you receive back. You will not be receiving a refurbished device, you will receive YOUR device with your data still intact.
  • Life-Time Friendship: When you chose Mission Repair as your repair center, you can not only count on having your repair done correctly, you can also bank on some of the best warranties in the industry! You can also keep our number on hand and consider us your “Techie” friend if you have any further questions on your devices!

Still want to replace that device? Give us a call and let us try to talk you out of it. We promise, you will not regret your decision!

Cheers, Troy

 

Cracked iPad Screen? Need A Discount ?

Hello M:R Nation –

Have you recently had the unfortunate experience of cracking the glass on your iPad? I completely feel your pain x 3! If you read this blog on a regular basis, you should be privy to the fact that my son has cracked the glass on our family iPad 2, three times over. Ok, so one of those occasions may have been my wife, but I still can’t get an accurate story!

You understand that the thing needs to be repaired. Not only for the sake of using it, but for safety reasons as well. The glass on iPads are sharp and are not fused to the LCD like smartphones and other tablets, making it much easier for the glass to fall out and injure. However, you are also willing to wait on a good deal to come around!

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I totally get it and am of the same school of thought!

It took me a good while to finally get going and fix our iPad and I’m surrounded by technicians on a daily basis that could fix me up in a matter of minutes. Just put some clear tape over it until Mission Repair runs another special. Why pay full price if you can wait a day and possibly get a discount? But sometimes that day turns into weeks and months or years!

How about we put an and to the waiting and get started on your repair today? To help this process along, I am going to offer a special blog reader only discount! If you email coupons@missionrepair.com, we will send you a 15% coupon code that you can use towards getting that iPad repaired! What better time to finally have your beloved iPad repaired than now?

This coupon is good for every model of iPad repair and for any service actually! So if you don’t have a broken price of glass, but do have an LCD issue, this coupon is for you as well! This coupon code will expire on 1/31/14 and can only be used once per order. So act fast and email us!

Cheers, Troy

So, You Received An iPad For Christmas?

Hello M:R Nation and New iPad Owners –

Congratulations on your brand new iPad! Whether this is your very first iPad or a replacement for an older model, you are ecstatic about the technology in your hands! This is a very understandable emotion to have!

Now, what happens if that technology accidentally slips out of your hands? As in, you drop it and damage your brand new gift! This is obviously not something you would like to think about at the moment, but it is an unfortunate reality of iPad ownership :-(. While there are many thoughts on how to prevent damaging your brand new iPad and many folks will go the whole life of their iPad ownership without said damage, I find that more often than not, if you have an iPad in your hands… it will be damaged at some point.

Cracked iPad Glass

My personal experience!

Now, that last statement I made could just be a product of my environment or maybe even my personal experience (3 damaged iPads later) but I think it’s important that you know what can and might just happen to your awesome new gift!

Ok, I think I have drilled the point long enough…but now what? Well, this is where Mission Repair comes in! We have worked for years perfecting the art of iPad Repair and we are well equipped to handle any iPad issue, BIG or small! We are your ally in this war against gravity and while we don’t offer much in the way of a gravity defying case, we are here to clean up the mess and make it right after the battle!

Enough of the analogies? Fair enough, let me give you some actual useful information that I think will be very important to any iPad user moving forward and please feel free to hand this out to your friends.

For starters, here is a direct link to our iPad Repair services: iPad Repair! Next, our contact information. Click here: Mission Repair and save us to your computer, smartphone or even iPad! It will be very useful to have this information close if you do happen to have an unfortunate spill! Lastly, let me give you peace of mind… We understand how nerve wrecking it can be to send your iPad out for repair and can assure you of this, we will treat your iPad as if it was our own. From start to finish, we will handle it with care and let only highly trained technicians complete repairs on your device. No, it will not be me repairing your iPad :-)!

If you have any further questions, please contact me directly at troy@missionrepair.com!

Cheers, Troy

Ehhh, I’ll Just Repair My iPad Instead!

Hello M:R Nation –

We are fresh off another “underwhelming product release from Apple” according to one of our customers that just called in. She had been waiting to see what Apple released today, before making her decision on repairing her cracked screen on her iPad Mini or not. As you can tell from the comments above, she decided to repair it with us.

Cracked iPad 2

Cracked iPad 2

You would be surprised of how many people wait for today to decide on their iPads future. We have received many calls in the last week asking “Is it worth repairing my iPad, or should I just buy a new one”? Our response is always YES! If you have already made your decision on replacing your iPad, leaving your old iPad with a cracked screen does no one any good. If you plan on giving it away, you would want replace the screen so your friend doesn’t cut their fingers, right? Or if you want to sell it, you stand to make much more on your iPad it is is fully functioning and in good condition.

What can Mission Repair offer as far as iPad repair goes? Well we can repair any issue that you might have, but cracked glass is by far the most common issue that we se here. Here is a few short cuts to some of our most popular iPad repair services

iPad 2 Glass and Digitizer Front Panel Repair Service - Black
iPad 2 Glass Repair Service – Black
List Price: $189.00

Price: $129.00You save $60.00!


iPad 2 Cracked Glass and Touch Function Repair Service – Black.
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iPad 2 Glass and Digitizer Front Panel Repair Service - White
iPad 2 Glass Repair Service – White
List Price: $189.00

Price: $129.00You save $60.00!


iPad 2 Cracked Glass and Touch Function Repair Service – White.
222-5019   
The New iPad Glass and Digitizer Front Panel Repair Service - Black
The New iPad Glass Repair Service – Black
List Price: $189.00

Price: $134.00You save $55.00!


The New iPad Cracked Glass and Touch Function Repair Service – Black.
222-6044
The New iPad Glass and Digitizer Front Panel Repair Service - White
The New iPad Glass Repair Service – White
List Price: $189.00

Price: $134.00You save $55.00!


The New iPad Cracked Glass and Touch Function Repair Service – White.
222-6045 
iPad with Retina Display Glass and Digitizer Front Panel Repair Service - Black
iPad with Retina Display Glass Repair Service – Black
List Price: $189.00

Price: $139.00You save $50.00!


iPad with Retina Display Cracked Glass and Touch Function Repair Service – Black.
222-6266 
iPad with Retina Display Glass and Digitizer Front Panel Repair Service - White
iPad with Retina Display Glass Repair Service – White
List Price: $189.00

Price: $139.00You save $50.00!


iPad with Retina Display Cracked Glass and Touch Function Repair Service – White.
222-6267 
iPad Mini Glass Repair Service - Black
iPad Mini Glass Repair Service – Black
List Price: $209.00

Price: $139.00You save $70.00!


iPad Mini Glass Repair Service – Black.
222-6284 
iPad Mini Glass Repair Service - White
iPad Mini Glass Repair Service – White
List Price: $209.00

Price: $139.00You save $70.00!


iPad Mini Glass Repair Service – White.
222-6285 

Ok, so this is quite the long list of short cuts, but I wanted to make sure I have it all covered…

If you are debating on replacing your iPad with one of the newly released models because of a broken screen, keep us in mind! We might be able to save or even make you some money!

Cheers, Troy!

 

Our “Got Repair” Benefit Is Reaching New Heights!

Hello M:R Nation –

We have hit a momentous number at Mission Repair and that number is 5,000. We have been able to save over 5,000 people some hard earned cash with our Got Repair program in a little over 1.5 years!  What is our “Got Repair program”? Its as simple as this: If you have your broken device repaired with Mission Repair, you will never pay full price for the same repair on the same device again!

You already know your iPhone or iPad is not all that durable.  You just saw it crack before your very eyes. So if you have it repaired, you know full and well that you have a chance of damaging it again.

Imagine walking into a repair center, having your iPod Touch screen repaired, dropping it on the way out and re-cracking the screen. This has actually happened and this is where the Got Repair program comes into play. That customer had to pay just a fraction of what they just paid to have it re-repaired. Of course we offered if up for free in this instance (we felt bad) but the customer declined and paid the Got Repair price.

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With that explanation of the Got Repair program, look at this number one more time…5,000! There have been over 5,000 people that know, not only can you drop and crack your device once, but twice, if not three times! So why not cover yourself here? We are not talking insurance, we are talking a massive discount, just for being our customer. There is no deductible, no paper work and no extra charge. It comes automatically with your Mission Repair service!

Keep in mind, we are talking about physical damage here. You already have awesome warranty coverage with Mission Repair, but add on to that accidental damage. Its the very reason we are called the intelligent choice by many people. It just makes sense choosing Mission Repair for your repair needs. Got Repair is attached to each one of our services, so you can bet we have you covered on whatever you need repaired!

So, here’s to another 5,000 customers that we can help save time, money and sanity with!

Cheers, Troy