Happy SAVE Patrick’s Day! (Coupon Code Inside)

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It’s that time of year again – where we turn Saint Patrick’s Day into SAVE Patrick’s Day! Our Lakewood, CO location’s Grand Opening is on Saint Patrick’s Day where we will be celebrating with refreshments, cake, food, and repair specials. We are so excited to celebrate this NEW location, we are passing along the savings to all of our customers! That’s right, TODAY ONLY (03/17/15) save 10% on any repair service at Mission:Repair.

It’s simple, to obtain this SAVE Patrick’s Day discount, use coupon code “GREEN” when checking out online or print this email and bring it in to any of our walk-in locations. Have a cracked iPod screen? iPad not holding a charge? Save some green with Mission Repair and finally have that iPod, Smartphone, Tablet or Laptop repaired!

Happy Save Patrick’s Day!
(Coupon cannot be combined with any other coupon or discount including Got Repair benefit. Valid on new orders only, expires 03/17/15 at midnight)

When it comes to blogging, I wonder if it’s worth it.

Hi friends,

We spend an awful lot of time around the Mission Repair headquarters deciding on what to blog about next and when. There are days that I wonder if it’s worth the work – I mean we have to stop what we are doing, come up with a topic, write about it, proofread it (I know we make mistakes), make sure the links are working and post it. There are times that I try to get a blog posted (like this morning) but other issues throughout the day take precedence and inevitably take me off of my path.

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This morning I received an email from James K., one of the Mission Repair Blog Subscribers…I’ll cut and paste the part that I found especially helpful:

“I like it when you blog, and I look forward to receiving an email with your entiries. Your personal stories interest me and I sometimes think that we have a lot in common. Your business seems like it is going very well and it’s great to hear that you’re expanding and growing. I appreciate what you have done for me, you fixed my iPhone 5 last December. Keep up the good work and I’m looking forward to your next special.

Sincerely, James K. Decatur, IL.

P.S. I need my iPad Mini fixed- can that be the special of the month for June?”

Well, just when I think “I wonder if it’s worth it”, I get an email like this from a blog fan and my question is answered. It is worth the work, it defines Mission Repair and separates us from the competition – because these kinds of emails drive me to continue and validate our efforts.

So thank you James for the awesome email. I know that I’ve already replied to you individually, but now I’m also commending you in front of all of our readers – there are over 800,000 unique readers by the way – I offer my sincere thanks for reaching out.

Take care everyone, and have a great day. I’ll be blogging about some great news so stay tuned because I feel that there might be an iPad Mini special coming soon. Just for you James…

Ryan

We all need it overnight.

Hello friends-

Have you had to send anything overnight to anyone, anywhere recently? I just had to mail a letter (I’m talking USPS Priority Mail) to a P.O. Box, and when I went to our local Post Office, it cost me $24.85 to mail a letter (not even a package!) overnight to my recipient.

I was surprised at the amount. I mean this wasn’t a 10lb package, it was a letter for crying out loud. I understand that there are costs involved, especially when I requested OVERNIGHT service, but it just seemed high until I talked to the person beside me that said “if you send it FedEx, it would have been $60!”

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Well, I would have sent it via FedEx from my office at Mission Repair, but FedEx doesn’t service overnight to Post Office Boxes. I had no choice but to use the Post Office. Why does the price seem high to me?

We send iPods, Tablets, Computers and a multitude of devices all over the country every day and we only charge $9.99 to send a 1 lb box anywhere in the USA. Well anywhere that’s not a P.O. box! That means any physical residential or commercial address. i.e. your house or work!

It’s $9.99 because we only are charged $9.99 from FedEx…

We don’t make any money on the shipment of course- we just pass the savings onto our customers that want and need overnight shipping. With the shear number of packages that we send we’ve been able to negotiate down our rates to astounding lows.

I spoke to a customer today that said “I live and die by my iPhone. I can’t be without it”. I can certainly understand the priority if you literally live and die by your device. Personally, if I lost my device I probably wouldn’t shed too many tears; in fact, a lot of my daily stress would probably go away. But to others, it their business, or their lifeline, or their only means of communication to the rest of the world and that’s why we offer overnight shipping options on all of our repairs. “Get ’em done fast” I always say.

It sounds like I could charge at least $24.85 for 1lb. overnight shipments…but I won’t. It doesn’t seem right to me so we’ll keep up the pace that we are currently at, and keep offering savings to our customers – which we know you like!

The last part of the rant today – it was about the line at the Post Office. Argh, I’ll save that for another blog!

Take care, have a great weekend. Ryan

Time To Grill?

Hello M:R Nation –

It’s March 10th and I think its safe to say that winter is behind us… Looking at the forecast, all I see are temperatures well above freezing and a little rain. However, I am VERY cautious when approaching this subject as we are located in the midwest and if you have ever lived or visited here around this time year, you know exactly how bipolar our weather can be.

Throwing caution to the wind, yesterday I decided to test our fate as a region and turn on the grill for the first time this year. I know, what better way to jinx myself than prematurely taking part in Americas favorite pastime? Let me tell you, even if we do incur another 2 weeks of winter because of my decision yesterday, it was worth it. You never realize how depressing wirer was until you have had your first grilled steak of the season. Instantly, the cold and bitterness of winter leave your body and you can once again enjoy your life!

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Your mouth is watering, isn’t it?

Now I’m not saying winter is all that bad, but you truly forget what the other 3 seasons have to offer when cooped up inside for 3 months. If you are still feeling winters funk, I implore you to give grilling a try. It just might be the medicine you are looking for!

How about a little contest? I want to see your grilling skills and if you just so happen to have a broken device, this contest will benefit you greatly!

For the next week, I will be accepting pictures of your “Spring awakening”. It can be a steak, eggplant or a shoe for that matter. That’s right, even vegetarians need some hope that winter is over. For every entry, I will be sending a 10% coupon to apply to your order. The person with the most mouth watering picture will receive an extra 20% off of their order in a form of a coupon code or refund on their account!

You read that right, up to 30% off your entire order for the winner! To place your entry, send your picture to coupons@missionrepair.com and receive your coupon code instantly. I will be emailing the winner of the additional 20% directly. So here is to happy grilling and saving some cash at the same time!

Cheers, Troy

 

 

Repair Or Replace?

Hello M:R Nation –

Repair or Replace? This question is something that you might be facing at this very moment. Let me set the stage…You just dropped your iPad Mini flat on it’s face. This drop, subsequently resulted in a cracked screen! The first thing you do is recoil with remorse and self-loathing, then you…

This is where it becomes a little gray. Your first action might be to call the place that you bought it from to see what they will do for you. You quickly find that if you didn’t purchase any kind of extended warranty for accidental damage, you are on your own. Oh yes, they offer you a replacement at full price, but is that your best option?

In steps Mission Repair! “We say no, replacing your entire device just because of a cracked screen does not make sense”! When you crack the screen on your car, you certainly don’t replace it? Of course, we understand the price difference between a new car and a new iPad Mini, but if you have a chance to save some cash, why not?

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Also, did you know that when you choose Mission Repair as your repair center, you are choosing a green path? If you have been following this blog for any amount of time, you know that we are proponents of green living. We recycle items such as glass, aluminum, batteries and LCD screens that come out of the devices we repair. We have contracts with large recycling companies around the globe that are able to take these items and either rebuild new functioning parts, melt down and/or properly dispose of any unusable materials.

We do this because we want to. We are not regulated by Federal or State government to do so. We are not saying we are the greenest company in the world and we know there is a lot of work and improvement to be done, but these first steps we have taken have really shed some light on just how much we can keep out of the land fills if we just try…a little.

So with that being said, here are just a few ways you are helping the environment and yourself when using Mission Repair to repair your gadgets.

  • Less E-Waste: When you take your old broken Smartphone, Tablet or Computer and throw it away, it is called E-Waste. E-Waste is a growing problem with an estimated 50 million tons of E-waste are produced each year.
  • Piece of mind: That the battery coming out of your device is not ending up in the trash. Batteries of any kind are harmful.
  • More Cash: When repairing your device (especially with Mission Repair), you are going to save money over buying a whole new device. We are talking a fraction of the cost here, people!
  • Less Hassle: There is nothing more annoying and unnecessary to me than having to set up my device again. I have it perfect the way it is and I don’t want to change it! With repairing your device, what you send in, is what you receive back. You will not be receiving a refurbished device, you will receive YOUR device with your data still intact.
  • Life-Time Friendship: When you chose Mission Repair as your repair center, you can not only count on having your repair done correctly, you can also bank on some of the best warranties in the industry! You can also keep our number on hand and consider us your “Techie” friend if you have any further questions on your devices!

Still want to replace that device? Give us a call and let us try to talk you out of it. We promise, you will not regret your decision!

Cheers, Troy