Got Repair?

Hello M:R Nation –

We receive a lot of requests per day to explain what our “Got Repair” Lifetime  Warranty actually is. Please allow yourself a few moments to read some of the information below…

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  • Think of it as ”The Real Lifetime Warranty”.  Check the competition.  When they offer lifetime warranties, this doesn’t include breakage again on the part you had repaired.  What good is a lifetime warranty on a piece of glass that only fails when it breaks?  Our “Got Repair” program covers re-repairing damaged glass and screens.
  • Think of it as a “Thank You” for coming back to Mission Repair.  If you have your device repaired with us, you already know that it can be broken.  And if you should somehow accidentally or intentionally damage it again, we want you to come back to Mission Repair.  We would make more money by charging you full price but you may decide not to repair your device more than once.  Our “Got Repair” program benefits encourage repeat business with a special thank you to every Mission Repair customer.
  • Think of it as the “New Standard” in which services should be performed. Mission Repair pioneers many programs and we set the standard for the market.
  • Think of it as the opposite of “Insurance”.  Insurance is just that.  You buy insurance “in case” something happens to your unit.  If nothing happens, you still pay.  Additionally, most insurance plans require a deductible and stringent rules to filing a claim.  Our “Got Repair” benefits cost you nothing up front.  Rather, we charge a small service fee for any repeat repair.  You can have the unit re-repaired once or 1000 times, this service fee will remain the same.

 

You can think of it as many things, but when you boil it down, its simply in place so you NEVER have to pay full price for the same repair on that SmartphoneTablet, or Laptop again! There is no catch. You automatically qualify for this warranty by using Mission:Repair the first time around and if you decide that you don’t want to pay the lower service fee, we will gladly let you pay full price again :-) Of course I’m joking.

So, if you are trying to choose a service center, please take this benefit into account.

Cheers, Troy

Mission Repair “Hump Day” Special!

Hello M:R Nation –

It is a beautiful and sunny Wednesday here at Mission Repair and we are receiving a wonderful treat from Mother Nature in the form of the mildest summer I have ever seen in these parts. We are seeing lows in the 60s and highs in the 80s! I don’t know about you, but I want to be outside at the moment.

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To celebrate this wonderful weather and the fact that we are now at the gateway to the weekend, I have decided to do an awesome 1 DAY ONLY 15% off special! This will be a perfect time to get your Macbook Air or iPad 2 repaired once and for all!

The special will be in the form of a coupon code that you can obtain by simply emailing coupons@missionrepair.com and asking for the “Hump Day” coupon code. We will respond with the code and from there, enter it in at check out and enjoy!

Cheers, Troy

First Day Of Summer Special!

Hello M:R Nation –

I come to you today with split emotions. My San Antonio Spurs were defeated last night in the epic game 7 of the NBA finals. It is funny how many people in the office suddenly became Miami Heat fans once they knew of my affection for the Spurs. I hosted Lennie, our shipping/receiving manager and aforementioned “Miami Heat fan” for a nice pizza and a couple of adult beverages. We had a great time and were able to discuss some of Mission Repairs big plans for the summer. Which brings me to the happy emotion that I am experiencing. Today is the first day of Summer!

Summer solstice

Sure, school has been dismissed for weeks now, but Summer doesn’t officially begin until the Summer solstice which usually hits around June 20th-21st. The Summer solstice occurs when the tilt of a planet’s semi-axis, in either the northern or the southern hemisphere, is most inclined toward the star (sun) that it orbits. Earth’s maximum axial tilt toward the sun is 23° 26′. What does this mean? It means for a long and sunny day. It also means the hotdogs, hamburger, swimming pools, beer, bugs and so much more!

So to celebrate this under appreciated day, we at Mission Repair have decided to release a 15% coupon that will last until Sunday night! Thats right, we are saving you more money and giving everyone 15% off your entire purchase! Order that Touch 4 screen repair that you have been putting off, or that iPad 2 glass that your toddler unceremoniously walked across yesterday.

The coupon code to use at checkout, over the phone or in person is summer13. This will last until Midnight on 6/23/13, so get those repair started asap!

Cheers, Troy

The 5 Stages Of Repair

Hello M:R Nation –

People that drop and damage their iPhone, iPad, Smartphone or any other handheld device go through different stages of emotions/actions. This happens every time and maybe without you even knowing it. We are going to talk about the 5 different stages and hopefully bring some counseling to those of you who are going through it at this very moment and advice to those that have yet to experience this unfortunate yet inevitable tragedy of a broken device.

Shock – The first stage of this whole experience is shock. You just spent hundreds of dollars on this brand new piece of technology that you have saved up for months to buy. The moment you dropped your Samsung Galaxy S III, time slowed to 1 frame per second. You saw it falling inch by inch, but there was nothing you could do to stop it. Landing face down on the concert, there is a slight gleamer of hope that the worst did not occur. You pick it up and its shattered along with your psyche. Advice – Keep calm. Breath. Relax. As Harper Lee says “Things are never as bad as they seem”

Grief – Your iPhone 4S is with you 24-7/365. It is no wonder that we get so attached. Your entire life is on this piece of plastic/glass/metal contraption. It is as much as a family member as the dog to some, so its understandable to become saddened at the state of your broken screen. This stage could last for quite awhile if you don’t know what to do next. Advice- Keep calm. Breath. Relax. “All things grow with time — except grief”. This unfortunately includes a hairline crack in glass. 😦

Anger – This is the the most expected and perhaps the lengthiest stage of all. Its easy to be mad. Mad at yourself, mad at your friend or your dog for damaging your precious iPad. It is important to not incur further damage to your iPad or friendship/companionship for that matter. Things are things and can be repaired easily. Advice- Keep calm. Breath. Relax. As Ben Franklin once said “Whatever is begun in anger, ends in shame.”

Acceptance – Once you reach this point, you are almost in the clear. You have recovered from the shock, you have wiped all of the tears away and mended your friendships. This is what I like to call the action step. You decide what you are going to do with this useful, yet crippled iPod Touch. You could just deal with it? You could buy a brand new one? You will start researching and find out what the most cost effective way to rectify this situation. You might run into bumps along the way. FYI: The support from the carrier and/or manufacturer will usually be little to none. Advice- Keep calm. Breath. Relax.”Whatever the present moment contains, accept it as if you had chosen it.” -Eckhart Tolle

Mission Repair – This is the completion stage. We have come along way since that shocking mishap. You are just inches away from the finish line. You have chosen a great repair center to entrust your device to and they will repair it CORRECTLY and quickly. Not only are their prices the best in the country. The amount of support they offer before, during and after the repair process is unprecedented. They have a full staff just to field any questions you might have before you order the repair service. An awesome technical department that will treat your device with the upmost care and a program called “Got Repair” for the needed support and any accidents you might have after your initial repair service.Advice – Celebrate. Get Excited. Know you are in good hands.

“You have just made an intelligent choice. Cheers!”

-Troy Harris

 

Love Us? Hate Us? We Will Settle For A Like!

Hello M:R Nation-

We live in an age that was never even dreamt about until the last few years or so. Who knew websites like Facebook, Twitter, Instagram and Pinterest would one day rule the world? You see everything from star athletes, actors, churches, government officials and yes, even businesses attaching themselves to this new way of life.

We at Mission Repair are no different. We have grabbed on these new technologies and will never let go!

We have almost hit 9000 likes on Facebook and we couldn’t be more excited! That is 8,892 to be exact. We know there are pages out there with MILLIONS of likes, but hey… you have to start somewhere.

 

Maybe M:R Nation could give us a little bump and put us over that 9000 mark? What will this do for you? First off, we are known to give away awesome prizes on Facebook. This is something you might not see here on the trusty MR blog. Second, you can receive updates to all of our new services that we release. Third, you have a chance to stare at Ryan Arter (the owner of Mission Repair) all day long if you choose.

So, go ahead and click this link: LIKE US!, find the like button as shown above and enjoy the best decision you made all day:-) Keep checking back and look out for our status updates. I have a feeling that an iPad Mini might be given away very soon!

Cheers, Troy