iPad Screen Repair – watch out for hidden fees!

Hello friends,

We have a full line of iPad screen repairs- and thank you for your patience while waiting for iPad Air 2 Screen repairs, they are coming soon!

The bulk of our iPad repairs are glass replacements for the iPad 2; and there are times it seems that we’re just never going to get through them all! There are a lot of these units out in the market, and with our Got Repair program, we get repeat units in on a daily basis.

There are a lot of other repair companies out there that charge an extra fee for these repairs over their stated repair fee; and it’s to “modify” the back case in order to get a new glass panel to sit flush in the unit once repaired.

The back cases on the full-size iPads are made of aluminum…pretty “thin” aluminum, that will bend if dropped in just the right way. Once the back case bends, it can “fold” into the glass, causing it to crack. Once a technician removes and then lays a new piece of glass into the frame, it may not sit correctly because the back case is “folded” into the area that they glass would sit.

The back case needs to be modified in order for the glass to sit properly.

Mission Repair does not charge for this “rework” to the aluminum back panel. In some cases it’s just a matter of “massaging” the corner of the iPad a bit; in other cases a tiny bit of grinding may be involved. But in all cases when a corner is dented it needs to be reworked before the glass can be put in. It’s a matter of physics.

Our customers have the advantage of always replacing the back case with a brand new one if they so choose; but a small modification to the dented corner of their cracked iPad is typically not an issue. So we’ll do it…and do it for free. Check on this issue with your service provider if you plan on using a repair center other than Mission Repair. It’s good to know what you’re getting into ahead of time!

Thanks, I’ll take to you again soon, Ryan

I just realized that October is half way through.

Good morning again.

I don’t want to be a “glass is half empty” kind of guy. But we are at the mid-point of October and the gears are really spinning up here at Mission Repair. This is the very beginning of our “busy season” which lasts through the end of January so we are doing everything we can to prepare the business for this holiday season.

But it’s already October 15th. Yikes.

All of the big holidays are approaching quickly: Halloween is right around the corner. Then Thanksgiving. Then Christmas. Next would be New Years. Then most importantly it’ll be my birthday. Alright, that’s not a big holiday to some of you, I can understand that. In fact, once I hit the big “4-0” I’ve not been looking forward to my birthdays as much myself!

We’ve got big plans at Mission Repair this year to take care of business. In fact, we’ve sold a record number of iPad glass repairs this month and we’re not even half way through the month. That’s because if you didn’t notice, we lowered our price on the iPad 2 screen repairs to an all-time low. Stock in hand and right now at a 14% savings (no coupon needed) we are completing iPad screen repairs as fast as they are coming in.

Tidbit: Did you know that 32% of all iPads in consumers hands right now are iPad 2?

It’s ok if you still not in the market for an iPad repair. If you’re waiting for other specials from Mission Repair, hang in there. We’ve got a long list of services and specials coming down from the top (that’s me) over the next several weeks and months.

Give us a call if we can help 866-638-8402.

Take care, Ryan

Got Repair: Because You Never Know When It Will Happen Again!

Hello M:R Nation –

Forgive my long title, but that statement has never rang truer for one of our recent customers. After having an iPad repaired with us, this customer picked up said repaired iPad and went along their way. As they were approaching their vehicle, the iPad slipped out of their hand and once again, the iPad was cracked! This was a major shock to all of us. Never before had we seen a need for our Got Repair services in such a quick fashion. We felt super bad for this customer and waived the repair fees on the other damage that the drop had produced and the Got Repair fee covered the rest.

While we have never seen it happen so quickly, we hear of these stories all of the time. This is the very reason why we created this program a few years ago during a lunch break at one of our favorite Indian buffets. I will never forget the conversation that Ryan and I had. It all stemmed from dealing with a customer that had a device repaired with us just days prior and was back again for another screen repair on the same iPhone 3GS.  We thought, there has got to be a better way of doing this. It just didn’t feel right… so we changed it and Got Repair was born!

For those of you new to Mission Repair and our Repair Blog, let me explain what “Got Repair” is:

• Think of it as ”The Real Lifetime Warranty”.  Check the competition.  When they offer lifetime warranties, this doesn’t include breakage again on the part you had repaired.  What good is a lifetime warranty on a piece of glass that only fails when it breaks?  Our “Got Repair” program covers re-repairing damaged glass and screens.

• Think of it as a “Thank You” for coming back to Mission Repair.  If you have your device repaired with us, you already know that it can be broken.  And if you should somehow accidentally or intentionally damage it again, we want you to come back to Mission Repair.  We would make more money by charging you full price but you may decide not to repair your device more than once.  Our “Got Repair” program benefits encourage repeat business with a special thank you to every Mission Repair customer.

• Think of it as the “New Standard” in which services should be performed. Mission Repair pioneers many programs and we set the standard for the market.

• Think of it as the opposite of “Insurance”.  Insurance is just that.  You buy insurance “in case” something happens to your unit.  If nothing happens, you still pay.  Additionally, most insurance plans require a deductible and stringent rules to filing a claim.  Our “Got Repair” benefits cost you nothing up front.  Rather, we charge a small service fee for any repeat repair.  You can have the unit re-repaired once or 1000 times, this service fee will remain the same.

• Compare it to AppleCare + from Apple.  Read our blog about the savings here!

You can think of it as many things, but when you boil it down, its simply in place so you NEVER have to pay full price for the same repair on that Smartphone, Tablet, or Laptop again! There is no catch.

You automatically qualify for this warranty by using Mission:Repair the first time around and if you decide that you don’t want to pay the lower service fee, we will gladly let you pay full price again  Of course I’m joking.

So, if you are trying to choose a service center, please take this benefit into account.

Cheers, Troy

Hello Spring And Random Thoughts!

Good Morning M:R Nation –

In an attempt to empty my head of all the thoughts I have had over the weekend, I have decided to post in a little different format (Some words have been altered as to not offend). I read about doing this a couple of months back and I thought I would use as my audience. Please forgive the randomness and let me know what you think!

• Did you know that last week marked the first day of Spring? Yes, March 20th, 2014 was the Spring Equinox, however, you wouldn’t be able to tell with our current weather situation here in the Kansas City area. It’s cold, cloudy and we are having a few patches of snow throughout the day. Yes, it is as depressing as it sounds. So depressing in fact, I really didn’t want to leave the warmth of my bed this morning, but alas, I’m a grown up now and I have responsibilities….
• Speaking of responsibilities and working and jobs, did you know that Mission Repair is hiring? Yes, we are ALWAYS looking for great people to add to our staff, but this opening is specifically for our Mission Repair Express location as a customer service/ Sales associate! If you have any interest, please email jobs@missionrepair.com
• If you are a fan of basketball in the state of Kansas, your heart must have been crushed this weekend…
• We often talk about the iPad 2, but what about the iPad 3 and iPad 4? How in the world can you even tell the difference? Click here to find out!
• Just when I thought the world was void of any really crappy, yet catchy song that I couldn’t stop listing to, #SELFIE has been unleashed on my ear drums! I love it and hate it with all of my being.
• Man, I really wish that they would make “Spring Break Week” a National Holiday. Everyone gets a mandatory paid week off to bake in the sun. I wonder how this would affect the economy? Everyone is off work and ready to spend some money, but no one is open to take your cash!
• When will Apple finally come out with a Smart Watch? I am ready to read my text messages on my wrist!
• Should I upgrade to an iPhone 5S or should I wait for the next generation of iPhone? Or further more, should I switch to a different Smartphone altogether?
• Taco Bell breakfast this week, anyone?

Whew, that was great to get out of my head! I can honestly say that my mind is a little more clear and I’m ready to start my week out right.

Cheers, Troy

We Will Never Forget The iPad 2!

Hello M:R Nation –

With yesterdays news, it’s clear that Apple has decided to take the iPad 2 out to the pasture. What has long been the superstar, entry level iPad for many people, is now just a memory and I gotta tell you, it gets me a little emotional. This is the iPad 2 we are talking about! It’s really what changed the game for all tablets from here on out.

While Apple is bringing back the iPad 4 to replace it as the entry level model, it doesn’t make this hurt any less. This is the iPad 2 we are talking about! We all know the original iPad was just a testing ground for what is and was the best ever tablet released. If you are a company and about to release a tablet and it does’t match the power and overall usability of this 3 year old relic, you should probably go back to the drawing board…

So, enough of my rant…

Having iPad 2 problems?

With Apple saying goodbye to the iPad 2, we wanted everyone to know that Mission Repair will never forget it and we will never stop servicing this awesome machine! We believe the iPad 2 will live on because of folks like you. You are here because you have decided to repair, not replace your iPad 2 and we applaud your decision! Not only are you saving yourself some cash and helping with the worlds e-waste issues, you are helping this titan live a long, well deserved life.

So what kind of services do we offer for the iPad 2? That is a great question! Here is a complete list of what Mission Repair offers:

iPad 2 Glass Repair Service (Black)

iPad 2 Glass Repair Service (White)

iPad 2 Bezel Repair w/ Back Plate Modification

iPad 2 LCD Screen Repair Service

iPad 2 Glass & LCD Screen Repair Service (Black)

iPad 2 Glass & LCD Screen Repair Service (White)

iPad 2 Diagnostic Repair Service

iPad 2 Wifi Repair

iPad 2 Head Phone Jack Repair Service.

iPad 2 Speaker Repair Service.

iPad 2 Home Button Repair Service.

iPad 2 Docking and Charging Port Repair Service.

iPad 2 Power Button Repair Service.

iPad 2 Volume Button Repair Service.

iPad 2 Mute/Rotate Lock Button Repair Service.

iPad 2 Battery Replacement Repair

iPad Logic Board Repair Service

iPad 2 Front Camera Repair Service.

iPad 2 Back Camera Repair Service.

iPad 2 Front Camera REMOVAL Service.

iPad 2 Back Camera REMOVAL Service.

As you can see, we offer a very complete line of repair services. It’s safe to say that we have a solution to any iPad 2 problem that you may be experiencing! Have any questions on any of the above services? We would love to chat! Give us a call at 866-638-8402, we are all ears!

Cheers, Troy