Good afternoon everyone – it’s true. 866-638-8402
When the manufacturer declines your warranty coverage, they are not only declining your repair request, but they are also deeming the entire unit “out of warranty”. Even if you paid for extended coverage!
We know this first hand. We just had a customer have their iPad 2 screen repaired – a very typical repair for us – because Apple declined the service when the customer sent it in under his AppleCare warranty. Specifically the customer was told:
“Your IPAD 2 has been inspected by Apple technicians, who have determined that the cost of repairing it exceeds the cost of replacing it with a new product. As such, Apple is unable to service your product as you had requested and is returning it to you unrepaired. You should expect to receive it within two business days along with a letter that gives details of this assessment.”
Well, I am here to tell you that it costs $209 to have an iPad 2 screen repaired at Mission Repair. And it was done in 24 hours. And it has a 1 year warranty against defects. And it was delivered back to the customer with GOT REPAIR benefits automatically included with the repair. . .which means if it’s ever broken again (ANYTIME IN THE FUTURE) then the customer never pays full price again. Simply amazing.
Remember MISSION REPAIR. We will be here for you when the manufacturer won’t. We’re not in the business of selling you or upgrading you to a new product. We’re in the business of keeping your current investment running, working, and giving you the performance that you expect. Go Apple!
Have a great weekend, Ryan