Droid Turbo 2 by Motorola with a Shatterproof Screen!

Hello! I’ve seen this commercial on TV a few times, and it’s got me thinking about the repair business and the direction of the technology these days…

I snapped this picture of the TV last night to get a better glimpse of the fine print today.

I snapped this picture of the TV last night to get a better glimpse of the fine print today.

Motorola has developed a new product called “ShatterShield” and guarantees that the screen on your Droid Turbo 2 won’t shatter or crack for 4 years from the original date of purchase. Sounds awesome to me, and many people have made YouTube videos already showing how they are dropping them and how they are not cracking.

Be careful though, the fine print on http://www.motorola.com/shattershield states:

“…scratches and other cosmetic damage, intentional damage or abuse, normal wear and tear and other limitations apply.”

is it possible that dropping your phone and cracking the screen be deemed “abuse?” or even “normal wear and tear”? <— I know it would for my daughter 😉

I'm very curious to see if there is a limit to how many times Motorola will replace a damaged screen, or if they will end up instituting a deductible. This phone does cost over $600 to buy, so maybe they've just built in some extra fluff when it comes to repairing for their customers.

In any case, I applaud Motorola for going the extra mile. Let's see if the other manufacturers jump on the bandwagon and make "breakproof" devices. My gut feeling is that it goes against the basic business model for some of these manufacturing giants…of course they want to sell you a new device when you break yours. Just make sure that you break it and don't abuse it, right?

Hey, have a good evening, Ryan

Let’s upgrade that Mac Operating System!

Hello Mac users-

There’s still a little confusion when it comes to upgrading system software on an iMac, especially one that is a few years old.

The nice part about the iMac is that they are hearty machines and last a long time. In fact I still use a 27″ Mid-2010 iMac that I’m typing this blog on as we speak, and it’s still running strong!

However, right about 2009, there was a “break” in the system software that needs to have a “paid” upgrade installed before it can progress beyond the 10.5 revisions…

Yes, Yosemite is nice this time of year.

Yes, Yosemite is nice this time of year.

Macs need to be running at least (Mac) OS X Snow Leopard (10.6.8) and have at least 2 GB of RAM installed as well as at least 8 GB of available storage space to upgrade up to Yosemite.

Some of the early models from these lines — 63 different Macs, to be precise — were running Mac OS X Tiger (10.4) or Mac OS X Leopard (10.5) by default and will need to be upgraded to Mac OS X Snow Leopard (10.6.8) prior to upgrading to Yosemite if the operating system has not been upgraded already.

Although Yosemite is free, Snow Leopard is not.

If you still are using Mac OS X 10.4, 10.5 or 10.6, in particular; make sure that any software that is important to you has a compatible upgrade version available. It is highly likely that some of your software that works with Tiger, Leopard, or Snow Leopard will not work with Yosemite.

Also, some of these early models — eight different Macs — shipped with 1 GB of RAM by default and will need to have more RAM installed prior to upgrading the operating system. You’d want to to this anyway as a precaution to ensure that your system runs smoothly and you’ll find that it crashes less. Let’s take you up to 4GB of memory if you can do it.

Any questions? Our technicians across the country would love to help you out. 866-638-8402.

Take care, Ryan