This is never good…

Good afternoon,

My son Casey was driving home from work last night then he pulled over and called me.  He said “there’s steam coming from the engine”.  His truck was starting to overheat, and it was 30 degrees out!  Not good.

We got him home, and there was radiator fluid now leaking out of the engine compartment.  Obviously we had a leak in there somewhere.

I was able to to a little troubleshooting today:

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He’s got a bad radiator.  It’s leaking from the top seal and just blowing all of the coolant out.  Super sweet.  So this morning I had to get him into the office, and tomorrow he will be most likely borrowing my truck to get to work again unless I get myself out of bed on a Saturday to take him in…I’ll probably opt to stay at the house 😉

So now we are down to “when” we will install this beauty.  When is a good time to work on a 2002 Toyota Tundra in sub-freezing temperatures?  There’s not a lot of good answers here; but you can be certain that we will be working on this project when Casey has his next day off!

Guess what buddy, you’re going to learn how to install a radiator this weekend!  How does Sunday sound?

So if you’re looking for me, I won’t be in the office this Sunday even though we are open.  I’ll be in the garage neck deep in anti-freeze and rusty bolts.  Wish me luck!

Have a good weekend, and good luck to you if you’re doing any auto repairs.  I’ll be with you in spirit.

Ryan

 

 

Nationwide Repairs a Reality!

Hello there blog readers!

For most of you, it’s already common knowledge that we offer repair services to the entire USA, but lets review our mail-in procedures so we can all avoid a few simple unnecessary mistakes that can ruin the process for everyone.

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Sending in an iPhone?  This box is too big!

1.  You can use our “email label service” that will allow you to print out an address label on a normal sheet of printer paper from your home or office, which you can tape to the outside of your package for shipment INTO Mission Repair!  Of course you can always send your device into us using your own shipping service, but our email label service is easy!

2.  Speaking of packaging, we have a few simple rules that everyone should follow.  Do not send your device into us in an envelope!  Envelopes do not provide enough protection for sensitive electronic devices but if you do use an envelope, you should expect that additional damage will be incurred on the way into Mission Repair, or even loss of the device entirely.  If we receive an empty envelope, there’s not much we can do to help to recover your device.

Use about 2” of padding to protect your device on the way into us and use a box that will be a good size for the device plus the padding.  FedEx, UPS and USPS offer FREE BOXES to those that use the corresponding services.  Remember, if you’re deciding to have that expensive iPhone or iPad repaired, you’re going to want to treat it with respect even if it has a cracked screen.  Once we get it, we’ll take care of that!

3.  If you’re not using our “email label service”, you should insure your package for it’s replacement value.  Remember that even if you insure an iPhone for $1000 and if it’s lost or damaged in shipping, you will only receive the current market value of the device itself – apps, software or “extras” will hold no value; and only if it’s packaged correctly.  So it’s a good idea to do a simple eBay search on your device to see what a current market value would be, then insure your package for that amount.

For more tips and advice on shipping, you can view our shipping instructions on our website here that have been available for 8 years.  The bottom line is that if you follow some simple and easy instructions, your device will be moved from your location, into Mission Repair, and back to you in perfect shape.

Have a great morning, Ryan

6 years of Newsletters and you haven’t subscribed yet?

Hi there,

Since 2009 we have been producing and sending off newsletters (to subscribers only!) to talk about Mission Repair specials, news, and fun topics.  Now we’ve got over 100,000 subscribers to our newsletter and it’s time you were getting it too!

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We are swamped. . .whew! We just put the finishing touches on our next Mission Repair newsletter that will release soon. Yup, we have pushed the newsletter “way” here at Mission Repair and we are always excited to send it out to our subscribers!

If you’re interested, you can sign up here!

If you’re like me and you love good deals, check your email inbox after you subscribe and we’ll get you some super-special deals that only newsletter subscribers receive. It’s just a special thing!

Ok all, I’ll be talking to you again soon, have a great weekend.

Ryan

It’s almost “sugar cookie hunting season”.

Seasons Greetings.

Now that it’s December, I know that it’s getting close to sugar cookie time! Here’s a VERY FLATTERING picture of me last year as Dandra pulled the cookies from the oven:

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December is filled with a lot of great “smells” in the Arter house. Sugar cookie scent is WAY UP THERE on the list of my favorites. The issue with these little beauties is that I can’t seem to eat an appropriate amount per “session”. I usually grab 2. Then stop back to 2 more…then a glass of milk…you can see how this is all adding up to an additional complete meal in my day.

Well, we’ve got a few “cookies” for you here at Mission Repair. Hopefully you got in on the savings over Black Friday and Cyber Monday. Those were a lot of fun. In case you missed it, we will be sending out some specials that will make you smile. Just like these cookies did for me. Check back here often over the next week or so and stay tuned…

Happy Holidays, Ryan

Join us on Small Business Saturday.

Stop by one of our stores tomorrow if you’d like; we have a free gift for you.

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Small Business Saturday is the Saturday after Thanksgiving and is dedicated to ‘Shopping Small’ at local stores to promote small businesses and support communities. Tomorrow we are excited to celebrate with our local customers!

Although we ship nationwide and service every address in the USA, we are a small business with two locations in Kansas. One in Mission, KS and one in Lenexa, KS. So, for all walk-in customers that visit either of our locations and place an order TODAY ONLY we are giving away a FREE USB Car Adapter to charge your device on the go! (Limit one per family/customer).

So be sure to visit us today between 10am – 5pm for any iPod, Smartphone, Tablet or Laptop repair you need AND receive this free gift. It’s our way of saying Thank You for shopping local.

Thanks friends, see you at the office tomorrow.

Ryan

Black Friday is Here!

We hope you had a Happy Thanksgiving. Black Friday is here!

We hope you are enjoying time with your family this weekend. With Thanksgiving gone, that can only mean one thing – Black Friday is upon us. If you are searching for holiday gift ideas – look no further. Each year we service many devices as “gifts” and with our Black Friday sale, you can see why.

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Today we have special store hours at all of our locations.  We got up nice and early and opened to the public at 6:00am and offering a whopping 20% off of all of our services to our customers that visit us today!  Be sure to BRING IN THIS COUPON to receive the discount.  In years past, we’ve had huge success early in the morning, and we will close at 2:00pm.  Why 2:00pm?  It’s so we can still get your repairs done AND get to the Mall before they close down, so we can get our shopping done!

Remember Mission Repair’s 20% repair sale for all new walk-in customers today from 6:00am to 2:00pm.

We’ll see you here, it’s a lot of fun!
Ryan

(Coupon cannot be combined with any other discount, including Got Repair. Only valid today 11/27/15.)

Thanksgiving Holiday Hours

Good morning turkey lovers!

Just so you know, we’ve changed our business hours on our website for this week, and it is going to be a busy one!

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Yes, we will be closed on Thursday of this week for the Thanksgiving holiday, but we also have limited hours on Wednesday 11/25/15 – we will only be open at our locations from 10am to 2pm.  This will give our employees a chance to close up a little early

Then on BLACK FRIDAY, the day after Thanksgiving, 11/27/15, we will be open from 6am to 2pm ONLY.

Black Friday is one of our biggest days and we’re going to start early, so if you haven’t already done so, it’s time to sign up for our newsletter now so you can get in on the Black Friday specials that only happen at this time of year!

The Holidays are here, and so is Mission Repair.  Thanks I’ve got some more fun stuff to talk about shortly!

Ryan