One Million Blog Reads – it’s just around the corner!

Good morning, thanks for checking out the blog today!

Actually the number ONE MILLION is becoming part of a HUGE Mission Repair Celebration that’s soon to come. When we reach ONE MILLION unique Blog Readers (just like you); we are all going to party. As of today:

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We are finalaizing preparations now for the biggest discounts that you’ve ever seen, and we will have lots of fun at each of our locations on this momentus day. I have so many stats, so much data, and have had so much fun being a professional blogger that it’s really exciting to know that soon my blog will reach the 1 Million mark and I’m just going to share my excitement and thanks to everyone.

I’ve been asked many times “do you ever get writers block?” Heck yeah I do. Also, “how did you start your blog?”

That second question is simple. Create a blog on a free blog site, name it, and start typing. In fact, I follow several blogs including past Mission Repair customers, vendors, and others that I just admire. If you’ve got a blog that you author or if I can help you get started on your own blog, let me know and I’ll be happy to be a part of your blog circle. Just reply to post in the comments section and I’m there!

So the big day is coming…the “Mission Repair Million Celebration”…we get about 10,000 new readers each month, so at this pace sometime in October we should be there as I calculated earlier in the year. It will happen when it happens, but rest assured that I’ll be right here to share in the big day.

Thanks for reading, Ryan

Our first customer at our new retail location…

Hello friends, it was pretty fun. Our first customer at our new retail location was a gentleman by the name of Jim G. (and his wife) that actually stopped in 2 days before we opened as I was “testing” out our open sign.

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The open sign was one of the last pieces to go up; it was a detail after all of the marketing and fixtures went in. I mounted the sign in the window, rolled up the power cord, stapled the cord to the wall, turned it on, and then Jim and his wife came walking in. I was dusty, dirty, tired, and not ready…but Jim and I worked this “first sale” out together! I received an email form him today, this will tell a lot:

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Testimonial…

My 3rd grade daughter dropped her iTouch and shattered the screen. I would have taken it to the Apple store for repair, but the atmosphere in Apple stores annoys me, so I typed “shattered screen 5th generation iPod Touch Kansas City” into my web browser search bar. The top result was Mission:Repair. I looked at the hours of operation and realized there was only 30 minutes before they closed and I had a 20 minute drive to get to the store.

We made it to the store with 10 minutes to spare. We walked into the establishment to the dismay of the owner and his mother. Why dismay? Well, when I found the store location on the web and I didn’t realize this was a new location and wasn’t yet open. The front door was unlocked so the owners could carry items from their cars into the store, but it wasn’t open to walk-in traffic.

So… We walked in, and apologized for showing up so late in the day, but needed to get my daughter’s iPod repaired. The owner explained they open for business on Monday (March 17), but he was excited I found the store and helped me despite the fact they weren’t actually open for business. He had his sales/order system up and running, so he was able to put me into the system and get a ticket for my order, but since the store wasn’t fully functional he couldn’t print the ticket (he was able to email it). He apologized for not having “something to give me saying he had our iPod”, but it wasn’t a big deal as I had already received the email on my phone. He told me he would be in and out of the store over the weekend and would have the iPod for me the next day, Saturday (as I later would find out, they offer next day service on all iPod and ITouch repairs).

We went back to pick up my daughter’s iTouch and was thoroughly impressed with what happened next. The owner’s wife was there and she was so grateful to us for being their “1st customer” at the new location. She then explained how she and her husband wanted to offer us a significant discount on the repair and also gave us three gift certificates to help spread the word about their company. We told her we would absolutely spread the word as their customer service went above and beyond what anyone should expect from the owner’s of store that is not officially open. Hoping we don’t require anymore repairs to our devices, but if we do, we will definitely be using Mission:Repair!

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So there you go, a great story from a wonderful couple that just needed a little bit of help with their cracked iPod glass. We are on a fantastic roll out at Mission Repair Express, and we encourage you to come visit us.

We are now open daily, 8am to 7 pm Monday through Friday, and 10am to 5pm Saturday ad Sunday. Our ribbon cutting is taking place on 4/1/14 at 4:30…be sure to come out and stop on by for some cookies, coffee and surprises. Thanks again for all of our newest customers that came to our Express location, we appreciate each and every one of you!

Best, Ryan