Cracked screens on iPhone 6 and iPhone 6 Plus?

Hello friends-

It’s just happening every day now and it’s doesn’t seem to be letting up;

We are repairing a ton of iPhone 6 and iPhone 6 Plus screens and my technicians really know the in’s and out’s of the iPhone 6 models like they were born with the gift.

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Here’s a shot of one each removed, cracked screens…on the left is the mighty iPhone 6 Plus, and on the right is the iPhone 6. Both of which are totally smashed and useless to the customer. Once replaced, the customer is sent on their way and then we recycle the screens properly.

Just take a look at these parts though – some customers state that they are actually getting glass in their face and hands – we’ve had this complaint for many years on these types of phones, but the 6’s seems to be shattering even worse than the predecessors. The LCD is SO THIN and installation of the screen by untrained technicians is just not advisable. There’s glass everywhere.

Remember Mission Repair if you need an iPhone 6 repair; we’ll be here for ya. And we’ll bring the band aids.

Take care, Ryan

Mission Repair in the News again last night!

Good morning,

It was a long day yesterday of iPhone 6 “stuff”…we’ve now taken several orders from around the country to repair iPhone 6 and 6 Plus screens, PLUS channel 5 news came into our Mission Repair Express location to interview me on the iPhone 6 Plus “BENDING” issue that seems to have surfaced just days after it’s release.

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I picked out my two favorite screen shots of me making the funniest faces. If you can’t laugh at yourself, life would be no fun!

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Here’s a link to the actual spot that ran last night…it’s kind of fun and also has a glimpse of the work environment at our Mission Repair Express location. Jamie Oberg reported on the iPhone 6 Plus “bendy” issue and was a true professional. We had a great time with the segment and both learned a lot.

Until the next time I get myself ready for the camera, you can rest assured that I’ll be right here behind my keyboard and this blog. Talk to you again soon!

Ryan

Top 5 ways to ruin your iPhone.

Hello friends-

Ruin is a strong word, I should say “ruin your day”, because in all of these cases, the iPhone can be fixed! It’s why we are in business.

I thought it was time for us to run some data through our system and come up with the top 5 ways our customers have reported damaging their iPhones. This data is similar for iPods and Android phones. Without much more to say, let’s see what and why things are happening to our customers in real life!

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We will start with #5:

5. It just happened.

Unfortunately we hear this a lot. “I set the phone down and the next time I picked it up, the screen was cracked”. Or, “I left my phone in the car overnight, and now it won’t turn on.” These types of issues are a mystery. Spontaneous breakages. I think it’s the aliens that did it. In reality, a lot of issues happen without us ever knowing why; it’s no secret that electronic devices will all eventually fail naturally over time.

4. Animal ate it.

Well, I can’t really say “ate it”, but truthfully there are many times that either the family dog thought the device was a chew toy, but we are also going to include dogs stepping on devices in this one. We hear this a lot: “my dog stepped on my iPad” and the next thing you know is that we’ve had to replace a cracked glass on the device.

3. Pulled by the cord while plugged in.

It’s never a good idea to plug your iPhone in then string the cord across the hallway so that your iPhone is sitting on a table. This is a recipe for disaster, and now that white cable that you treasure so preciously just became a tripwire for the next unsuspecting passerby. This issue causes a lot of cracked screens and charging port problems.

2. Liquid Damaged.

I just heard this on Friday: “I had my iPhone in my back pocket, started to pull down my pants to use the restroom…and ker-plunk my iPhone went into the toilet.” We love these (not really). Truthfully clean toilet water in the iPhone doesn’t scare me that much; but some of my technicians might think otherwise. Spilling a glass of water, jumping into a swimming pool with an iPhone in your pocket, or dropping your iPhone into a glass of beer at a Rolling Stones concert have all been reported.

AND THE NUMBER ONE REASON IS……………..

1. Dropped!

There’s not much more to say about this one. Drops are clearly the number one reason that customers call into Mission Repair for service. Some customers even state “I dropped my iPhone from about 3 feet onto the carpet. I can’t believe that it cracked!”. Believe it. To be honest I dropped my iPhone AGAIN this weekend (I left it in my lap while driving my truck, then just got out and forgot it was there) and it fell onto the concrete driveway. I watched it for a minute, picked it up and it was still in tact. Somehow. I think that I have 9 lives like a cat when it comes to things like this, but I’m on #8.

And there you have it. Straight from the customer’s experience. Let me give you one more “abstract” testimonial from a long-time customer of ours that flies with the Blue Angels Navy Team. Lt. Amy Tomlinson took her trusty MacBook with her on a flight, and slammed the canopy of her F/A-18 Hornet crushing the screen. She called us at Mission Repair and we got her back in working order in no time. I’ve recently talked with Lt. Tomlinson and asked her about that MacBook. She was proud to say the she upgraded herself into a new unit; but the original “smashed then repaired” laptop was still being used by her mother after several years. That’s just awesome!

Have a great week, I’ll be back soon.

Ryan

6 more likes- that’s what I’m looking for today! Actually I’d really like to send you a $15 gift certificate too.

Hello again friends- just 6 more likes and we will reach the 13,000 likes milestone on our Mission Repair Facebook page. I have a good feel that this will happen today.

If you’re not a fan on Facebook, now’s your chance- click this banner below:

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And “like us” on Facebook. Why? Because it’s the cool thing to do! I mean, you’ve checked your Facebook page in the last 30 minutes haven’t you? If not, here’s a chance to click through, check out our Mission Repair fan page, and then I dare you to post this on your personal Facebook page:

“Ryan at Mission Repair asked me to post this as my status”.

If you do, tag Mission Repair on that status and I’ll mail you a $15 gift certificate toward your next repair with us. Yes, I will need your mailing address- we will handle that over email. Once your post is complete, just email us (newsletter@missionrepair.com) confirming your post is complete, we will verify the post and mail out your gift certificate immediately. No purchase necessary, but I will send you a gift certificate that you can use online or if you visit one of our locations. Sound good?!?

OK, let’s see if I can squeeze out those 6 likes before the end of the day.

Take care, Ryan

iPhone 5 Screen Repair Service!

Hello M:R Nation –

The iPhone 5 is the phone I personally use, which translates to “The iPhone 5 is the phone I drop on a daily basis”. With that being said, I have to tell you that I just finished up dropping my iPhone 5 for the 100th time and to my surprise, the screen still did not crack. This was a pretty gnarly corner drop too. I was certain it was finally time for me to use our iPhone 5 Glass Repair Service.  I am not doing this on purpose. I am not testing a new protective case to put on MissionRepair.com. I am really dropping this thing on accident and it usually happens when I go to put it back into my pants pocket.

 

You'd better baby that iPhone!

You’d better baby that iPhone!

As a person with MANY drops to my name. I have come up with some muscle memory reactions when my iPhone slips out of my hands.

 

  • Foot Cushion – This seems to be my go to reaction when I drop my iPhone. I simply stick my foot out to cushion the fall. This equates to about a 2″ fall after all is said and done.
  • Quick Grab – More often than not, I am able to catch it mid-fall. This is not a great tip, but hey….
  • Jump And Dive – This is just not safe, but I find myself at times diving for my dropped phone. Yes, I have actually found myself on the floor more than once trying to prevent a crack.
  • Walk On Carpet – When interacting with my iPhone, I will often make a point to do so on carpet. I know this is ridiculous, but I have yet to crack my glass so I’m adding it to the list.
  • Cover My Eyes – I do this most of the time. Now that I think about it, I’m just a lucky gent that just happens to not drop it the right way. I think my days are numbered.

But until that day comes, I will continue with my beloved foot cushion and closed eye method which has worked for me through today.

What’s your method of saving your phone?  Let me know!

Of course the bottom line is that if you should happen to crack that screen in the event that one of your acrobatic maneuvers doesn’t work, call us at Mission Repair and we’ll get you fixed up fast.  866-638-8402.

Cheers, Troy