Hello M:R Nation –
The title says it all. This is an actual quote from one of our customers and it describes something that is not un-common. Cracking the glass on your device and not knowing how it happened! How in the world can that be possible, you ask?
Thats a great question! You think you’d at least see it crack or that it might take some brute force to make the crack appear? Well, from many customer accounts and even a personal one or two, your glass can crack at the most unpredictable times, under the correct/unfortunate conditions.

Has this happened to you?
So what are these conditions?
- Sitting On Your Device – A lot of folks like to put their device in their back pocket. You can do this for years without incident, however, in the “correct/unfortunate condition”, you might sit on something harder than usual and crack your screen without you hearing, seeing or feeling a thing!
- Carpet Drop – Folks (me included) will drop their device from waist height on carpet. They think nothing of it, don’t look at their device and stow it away. When they come back to it, there is a gnarly crack in the glass! While carpet helps break a fall, keep in mind there is usually concrete under that carpet. If you drop your iPad on the carpet, look at the screen immediately so you won’t be surprised later!
- Unseen Hairline Cracks – I have often dropped my iPhone 5 from amazing distances onto asphalt only to find there is no crack or damage to be found…It’s AMAZING. But keep in mind, this unseen mood killer… THE HAIRLINE CRACK. You pick up your device, dance for joy, put it in your pocket for a later time. When you go to answer that next phone call, you retrieve your device and see a huge crack across your screen! This is a very common occurrence and it is simply due to that tiny crack that you can’t see, spreading every time the phone moves in your pocket.
- Hot To Cold Transfer – I have seen this with my own two eyeballs. On a very cold night, a family member came in from the snow and thought it a good idea to warm their hands and text at the same time. All of a sudden, “CRACK” right before our very eyes! It is the same concept of taking a brutally hot coffee pot and pouring cold water on it (opposite order of course). Glass expands and contracts with the temperature. Any extreme movement of glass has awful consequences!
Keep in mind, we are not scientists. We are only going off of our experiences and some common knowledge about the make up of glass.
So what is someone to do after receiving a surprise crack in their glass? Well, call Mission Repair of course! While we can’t turn back the hands of time and undo the damage on your Smartphone, we can sure make it seem that way! With Mission Repair, you can count on having your device repaired correctly and quickly! Click here: www.missionrepair.com to get started!
With that, I hope you have learned something new with this post. Damage can happen anytime, anywhere, anyway. While there are procautions you can take, like installing a case on your device, there is always the threat of your device becoming damaged. Your best option, is to have someone to count on when it happens! We would be honored if that someone for you was Mission:Repair!
Cheers, Troy
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