Still confused about the “digitizer” on a Smartphone?

Good morning,

One of the most popular blog posts on my blog for the last 4 years is titled “What is an iPhone Digitizer”. Here’s a few tidbits of new information that might help you out if you’re interested!

We here at Mission Repair are experts and very familiar with iPhone digitizers, glass, LCDs and screens. We repair them by the thousands every month. Let’s see if we can demonstrate what the digitizer is here under a glass panel of an older iPhone screen:

This is the digitizer on an iPhone!

This image is from the “inside” of the part, and the digitizer is attached UNDER the glass cover. It’s a transparent electronic component that senses the touch of a human finger through the glass, and is designed to allow the unit to be controlled by a fingertip. This is one of the “inputs” of the device and it’s very thin and almost impossible to see once installed.

One major point – and a question that we get asked all the time – is that you cannot replace the digitizer alone. Since it’s really part of the glass (because it’s fused from the inside) in the event of a touch failure it needs to be replaced with the glass and vice versa. So if you have a cracked iPhone glass, you’re going to get a new digitizer as well. If you have an iPhone that doesn’t respond to touch, you’ll also get a new glass. It’s just the way it’s designed.

Furthermore, in later years, manufacturers like Apple and Samsung have started fusing the outer glass with the digitizer, and then the LCD to the digitizer. There are several phone models (like the Samsung Galaxy S5 for example) that will have all three components replaced at the same time if any one of them fails. These manufacturers did this to ensure that no dust would EVER get between the glass/digitizer and the LCD…an issue that was prevalent BEFORE the assemblies were used. There are some variations to these assemblies, but once they are assembled in a clean room facility they are not intended to be disassembled (i.e. removing the glass/digitizer form the LCD for example) I know that this can get confusing at times, so you can call us if you have any questions.

You might see the earlier assemblies marketed as:

  • Phone glass
  • Phone digitizer
  • Phone touch screen
  • Phone glass screen
  • Phone screen
  • Phone touch panel

For all intents and purposes, these terms are all interchangeable and are all the same thing. Are you in need of one of these parts? Here’s a list of glass/digitizer repairs that we sell here at Mission Repair:

Remember, you might see these glass panels for sale cheap – be sure to inquire about the required digitizer that is fused to the glass from the factory – without it, the glass is useless. You cannot replace the glass or “remove” your good digitizer and reinstall it onto your iPhone. It just doesn’t work! Additionally there are lots of parts on the market that are “glass and digitizer” being sold without the LCD. Take our earlier example of the Samsung Galaxy S5. You can get a “glass only” part on eBay for about $5. Just FYI, there is NO WAY for you to replace that part at home…and if you attempt it, your phone will NEVER look the same again and it certainly may never work correctly again. Buyer beware! These assemblies are built together and must stay together. I hope this information helps!

Best Ryan

Lakewood, Colorado Location Will Be Open 2/2/15

This past weekend we had a group of employees travel to our new location in Lakewood, Colorado. They worked hard all weekend long to install the TV in the waiting room, put  up diamond plate and slat wall, and finish painting the waiting room, shipping area and tech room. We are excited to be expanding again and we know the Lakewood, CO location will be success. We are officially set to go and this Mission:Repair location will be open February 2nd, 2015! One of our best technicians will be managing the location and boy is he ready for the move (we couldn’t be more jealous). The scenery around that area is gorgeous and it’s a great place to live and do business.

Be sure to visit us on 2/2 at 3234 South Wadsworth Blvd. Lakewood, CO 80227 and spread the word!

Check photos of the new storefront below and stay up to date on more Mission:Repair locations coming soon by liking us on Facebook, reading our blog or subscribing to our newsletter!

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Next-Day 4th Gen iPod Touch Screen Repairs for $49!

Good morning!1661031_10152041259972913_1038294792_n

One of the most popular repairs we see come in for repair is the 4th Gen iPod Touch. Customers continue to choose to repair their cracked glass on this unit instead of replace and that is because it is a great iPod! Accidents happen, and if you crack the glass on your iPod touch it does not make the device useless. In fact, at Mission Repair we can get your iPod Touch back to you good as new in 24 hours and for only $49. If you ask me, this is a bargain!

Once we receive your device we pre-test it and note all the damage. Next, it is sent to one of our certified technicians where they replace the cracked glass with a brand new screen. From there, it is post tested and then you are notified that your device is ready for pick up or has been shipped back to you. – ALL IN 24 HOURS!

– 4th Gen iPod Touch Front Glass Repair (Black)

– 4th Gen iPod Touch Front Glass Repair (White)

Need the glass repaired on your 4th Gen iPod Touch? Click one of the links above or give us a call at 1-866-638-8402 to get started.

Did you know that it’s National Tequila Day?

Good afternoon friends; I just found out that it’s National Tequila Day today…

My buddy Tony told me about the “holiday” today. Well since I’m working, and quite frankly I’m not a huge tequila fan as it is, I’m not sure how much celebrating I’ll be doing in honor of this day. However it was news to me so I thought I’d share it with you!

sale

What we are getting geared up for is Black Friday in July – and that’s tomorrow! 7/25/14. Our newsletter will be going out in the next couple of hours to give all of our subscribers the first look at the savings that will run tomorrow through Sunday, 7/27/14. You can count on big savings and huge discounts on some of our most popular repairs. There’s still time to sign up for our newsletter if you act fast by clicking here.

The email Newsletter will release shortly – so stay by your inbox and you’ll be the first to know. Then let the shopping begin! Have any questions? Give us a call 866-638-8402.

Take care, Ryan

Apple’s WWDC 2014 – what did you think?

Hello electronics gurus, did you get a chance to watch or hear about Apple’s announcements at their Worldwide Developer Conference yesterday?

In my opinion, you didn’t miss too much; I know that a lot of people were waiting to hear about the new 2014 iPhone release but you have to remember that Apple typically doesn’t announce new iPhones until later in the year.

They did talk about the new changes in their iOS; upgrading it to iOS 8 and their new computer system software dubbed “Yosemite” that are both geared and intended to link hand held devices and computers closer together.

Earlier this year, I was personally happy to see the iOS upgrade to version 7.1.1 and I really enjoy it. iOS 8 should be exciting as well. The Verge put together a good report on the conference here. I’m happy with the “Family Sharing” capability that will allow up to six people to share iTunes purchases including apps and music. Awesome!

Picture taken from MacRumors website - we'll have to wait and see what Apple brings us next!

Picture taken from MacRumors website – we’ll have to wait and see what Apple brings us next!

What can we expect in terms of a new iPhone this year? As usual the rumor mill is cranking out some good info, but there’s a lot of talk about a huge “Samsung like” screen that is 5.5″ to compete with the other “huge screen” Smartphones in the market. When will we know for sure? Check back with me sometime in September, I bet we’ll know then.

We here at Mission Repair are trying to get as much info as possible about this new iPhone and if we can gather anything of interest, you’ll hear it here first. Until then we will keep working on sourcing screens for this behemoth and be ready for it’s release. I know that we’ll have someone call us the first day they are released with a cracked glass – it never fails.

Any input on the WWDC? What did you think?

Take care, Ryan

The Truth about MacBook Air Screens.

Good evening friends,

It’s late Friday night, I’m just finishing up my day at Mission Repair (working from home) and disaster struck my Apple notebook.

I personally use a 13″ MacBook Air at home. It’s been a great machine that hasn’t given me a bit of trouble until I made a mistake. It’s a mistake that even this late at night I feel that I need to share with my blog followers – a mistake that will prove to be costly. I grabbed my laptop by the screen to pick it up like I’ve done a many times before.

I picked it up by the top of the computer where the screen is, not by the bottom of the computer where the keyboard is. MISTAKE.

I’m going to stop writing and take a picture…you’ll see the beginning of this blog in the background, and everything will look normal as so:

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You can click on these pictures to get a close up look at what is going on.

But after I picked it up by the screen in the very spot that you see my thumb and hand, I squeezed a little too hard. Now when I apply just a slight bit of pressure to the bezel where my thumb is located, my image goes haywire:

IMG_0945

What you see here is a classic “broken LCD” on a MacBook Air. There are many degrees of “broken”. In fact, when someone has a broken LCD screen, it might physically appear cracked. It might looks like and “ink” stain running across the screen. Or it might in fact be like my situation where I can get the screen just into the correct position, not touch it and have it appear fine – but the slightest movement can show it’s ugly side.

I know that lifting a laptop by it’s screen is not the correct way to handle a laptop. The MacBook Air is so light and easy to carry at some point I made the decision that it would be OK to do so.

I did a quick search on Apple Discussion Forums and found a nice article on Considerations for a long life of your MacBook Air which give good advice on many maintenance and daily life considerations when owning one of these devices, but does not discuss “lifting” the unit by the lid. I guess that’s just common sense that I didn’t use.

In this day and age with tablets in and amongst my life it might just be a subconscious thing- I grab my tablet by the screen, right? Isn’t a tablet merely a laptop computer “lid” without a hardware keyboard? Well, this comparison of the two might be OK if only considering the physical aspects of the devices but they are truly two different devices…however somewhere in my mind it just felt OK to grab the screen of my computer.

My advice is…don’t do it. We constantly repair MacBook Air screens at Mission Repair. I’m lucky that I can just take my computer into my shop, buy a screen for myself and install it. This is not so easy to do for consumers that don’t own an electronics repair shop and I understand this – it’s why Mission Repair is in business.

Do your best to avoid the situation that I’m in unless you don’t mind paying for your computer to get repaired- but if you do, you know who to call. Shameless reminder: 866-638-8402. I’ll be taking mine into the tech lab tomorrow.

Have a great weekend everyone, take care.

Ryan

We Had a Great Visitor This Week!

Hello M:R Nation –

If you subscribe to our newsletter, you received a cool blurb last week about our Express location and the business that previously occupied our new space. If not, here is an excerpt:

The business that used to be in our Mission Repair Express location was Gass Camera Repair who had been operating since 1960.  I had to think about that for a minute, that’s 54 years in the same spot, running a business.  All I have to say is “wow”…from a business owner’s perspective, that’s a success in my book.

While this was a cool read, something even more amazing happened this week! the Gass Family stopped by to see the new face we gave  the old place and I was able to take a picture of them by the “old sign” that Ryan referred to.

photo 2

A VERY spunky Mr & Mrs Gass!

We enjoyed hearing a few old stories about the building and area and even a few jokes that Mr. Gass picked up after 60 years of marriage! My favorite being “I’ve worked this this woman for 60 years and there is nothing wrong with me yet” while twitching uncontrollably. this really brightened up our week and hope that the Gass Family will stop by as much as they can!

Speaking of stopping by, have you had a chance to come into one of our locations to get that repaired completed yet?  Here are our addresses, pick the one closest to you and stop on by!

Mission Repair
Corporate Offices
& Service Lab

19941 W. 162nd St.
Olathe, KS 66062

Mission Repair Express
Express Repairs

5604 Johnson Dr.
Mission, KS 66202

Cheers, Troy