Mission Repair quarterly meeting a success! Kind of.

Hello there-

It’s true; I try to keep our employees up to date, connected and on the same page. It’s called MANAGING. Some of you may have heard of it, but I know that others have not.

Every quarter I get the team together and we head to Bass Pro Shops here in Olathe, Kansas and reserve a meeting space. It’s a good time to get away from the hustle of the work environment, and everyone gets a few extra hours on their paycheck AND a good meal!

This time I broke the group into teams, gave them 9 pieces of paper, and told them to work together to make a tower that stood on it’s own, with only the 9 pieces of copy paper and some scotch tape. The key was that the tower had to be at least 40 inches tall. Ready, set, go!

I’m there in the background because my Colorado crew was joining in with us on Facetime, so I was showing them what others were doing via my iPhone…but it was fruitless. Those guys in Lakewood, CO killed it and came up with the best tower of all.

In the foreground of this picture was Jake (backward hat) who failed miserably as a team leader 😉 I’ll just keep him to fixing devices, not building paper towers.

Before the meeting I built an example of what it could look like back in the office just in case no one could get it:

These times are all about fun and business, and we got a lot done that night.

The new training schedule was announced for our employees, so soon when you call in you may hear some “refinement” from our newer employees…that’s a great thing!

I’m always looking for new group team building activities, have any ideas?

Take care, Ryan

Next Day iPad Mini Screen Repairs From The Experts

Have you recently dropped your iPad Mini, resulting in a cracked screen? We know this situation all to well and are here to help. We work hard with our part suppliers to give you the best price we can on screen repair services. This is especially true for the iPad Mini Screen Repairs we offer. Mission:Repair’s certified technicians will replace the glass on your iPad Mini and get your tablet back to you in great working condition and for a great price! iPad Minis require special opening and soldering techniques so be sure to get it into Mission:Repair for your screen replacement. To place your order, simply visit our website, give us a call at 1-866-638-8402 or stop by one of our Kansas City walk-in locations.

Not local to Kansas City? No problem, we specialize in mail-in repair services. Our shipping options and instructions make it easy for you to get your device to us safely. So, if you have a cracked screen on your iPad Mini or if your iPad Mini with Retina Display is in need of a front glass replacement, click on one of our services below or give us a call today or click on a service below to get started.

iPad Mini Screen Repairs:

iPad Mini with Retina Display Screen Repairs:

Throwback Thursday: The iPod Photo

As a repair center for iPods, Smartphones, Tablets and Laptops, we see a lot of different devices everyday. The most fun ones are the ‘vintage’ devices that come in for repair. Why REPLACE your old device you’ve loved for years, when often times you can REPAIR it for less!

Today we are celebrating Throwback Thursday with the iPod Photo, otherwise known as the 4th Gen iPod. This was the FIRST iPod to feature the revolutionary “click wheel” and was released over 10 years ago. In addition to being an audio player, like other iPods, the iPod Photo allowed users to store color photos. While that doesn’t sound revolutionary to us in 2014, it was an impressive feature at the time. Do you own an iPod Photo? Perhaps it needs to be repaired? Mission:Repair has you covered. Yes, we still services these devices. Click here for a list of our iPod Photo Repair Services.

Curious about repairing an ‘old’ device of your own? Mission:Repair can replace cracked screens, charging ports, hard drives, batteries and more. Be sure to give us a call at 1-866-638-8402 or visit our website at www.missionrepair.com to view a full list of our repair services.

Happy Throwback Thursday,

Melanie

Think twice about that iPad.

Hello everyone-

We’ve seen it far too often; we receive an iDevice (like an iPad, iPod or iPhone) come in for a repair or diagnosis only to find this screen upon boot up:

This is a screen shot from an iPhone that was deliberately erased by it’s owner; presumably because it was lost or stolen. As you can see, only the original owner with the original email address and password can active it.

This feature is a security measure in the newest releases of the iOS on Apple devices, and it is working…and before giving away or selling your iOS device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.

If you hand over your phone to another person (especially if you sell it over the internet and ship it to them) but DON’T erase your content, you can still do it remotely. If your phone is “lost” and you don’t want a potential stranger to access your data, you can erase and “deactivate” the phone leaving it worthless to the new owner as shown above.

We know what this means when we see this upon boot up at our service lab; typically customers buy a phone second hand not knowing whether the phone has been deactivated and it usually ends up bad for the new purchaser.

Buyer beware: if you purchase a used phone and it’s running iOS7 or greater, make sure that the device has been removed from the original purchaser’s accounts or you may end up with an expensive paperweight or in the worst case a stolen device. No one wants that.

Anyway, I thought that this was worth talking about as we’ve seen too many customers end up sour about their purchase. I’ll also remind you that if it sounds good to be true, it probably is – but you already knew that!

Alrighty- have a great weekend and I may see you at our Mission location tomorrow as we are performing several upgrades to the tech area in the morning. Stop by and say hi!!

Take care, Ryan

Have your made your fantasy picks yet?

Happy Friday friends! It’s true…football 2014 has started.

Have you made your fantasy football picks yet? Just so you know, I had to stop playing fantasy football. It’s not that I’m better than it, nor was I actually very good at playing; it is just too big of a distraction from the games I really want to watch, so this year I am NOT going to play.

Now with that being said, I know that just about every one of my friends is in a league or two and I’m definitely not “normal” in that sense. In fact, some of my buddies think that I’m absolutely nuts. Hey guys, you’re just going to have to deal with it!

For the rest of you that are either NFL fans or not, it’s hard to not notice that the football season has started. In fact we are running a football promotion with discounts on every repair service that we offer through our newsletter that is going out to tens of thousands of customers today. Keep an eye out for it, because there will be a special coupon just for you football fans out there. It’s a great time to get hat iPad or Computer repaired. Well you don’t actually have to be a fan, but you might notice a common “pigskin” theme hit your email inbox shortly. Not signed up for our newsletter yet? Sign up now!

Until then, have a great afternoon and I’ll be back soon with more great Mission Repair info.

Take care, Ryan