I appreciate Apple, Inc. for standing up for us.

Good morning, this news hit the airwaves a couple of days ago, but clearly needs to be spread as far it can reach…so here’s a simple “repost” on the Mission Repair blog as I can personally appreciate that Apple, Inc. is trying to protect our privacy.  Click here to read the letter from Apple, Inc. as posted on their website.

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Please pass it along, information is good!  Ryan

Just for your information in case you were stopping by our Lenexa office!

Hi there!  If you live in the Kansas City area, you probably know that there is a HUGE “GATEWAY” project that is currently under construction near the I35 and I435 interchange.  In fact, there have been an amazing number of improvements in the last few months, and traffic is already flowing correctly in many areas.

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Now it’s time for the crews to move Northbound, and this will effect the roads leading to Mission Repair in Lenexa.

Typically, I’d tell my customers to exit I35 and go West onto 95th Street.  People in the area know this exit well and it’s very commercialized with Costco on the West and Sam’s Club to the East.  We’ve got the Oak Park Mall which seems to be busy year round, and it’s just past Sam’s Club.  I don’t know how people will be getting the East easily, but all of the businesses on the West have a real plan in place!

Starting next Monday, instead of getting off at 95th Street, our customers will Exit one more off ramp North on 87th Street, and turn West.  Then quickly turn right onto Marshall Drive and head South to reach our service lab.  Now this intersection may get a little busy for a while…all of the Costco traffic will also head South and drive right by Mission Repair…so don’t be surprised if you see me out on the road from time-to-time waving customers in.  We will have a significant number of new vehicles passing our location and I am really excited for that!!

Well I thought that I’d share this map and this info so you knew that not only are all of the businesses will remain open during this major upgrade to the Kansas City area, but I have a feeling it’s really going to spike business here at Mission Repair as we will be in front of more customers than ever before.  Thanks for reading!

NOTE:  If you visit our Mission, Kansas location, you’re in the clear!!

Take care, Ryan

Your order has shipped!

“Thank you!!! You guys rock.”

The single line customer testimonal we received from our customer, Peter, when he got his email that his iPad was shipping back to him.

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This brings up a great point that I don’t talk about too much…but monthly we repair thousands of devices for customers and all goes to plan. Our process works, our customers are happy for it, and we get to repair/service another day.

Thank you Peter for that awesome email. That kind of thing makes the world a better place. It was a great start to my day…TGIF!

Take care, Ryan

iPhone cement magnet.

I was in the front lobby today talking with one of our customers and she said “I think my iPhone is a cement magnet“. This was her 3rd trip into Mission Repair on the same phone to have the screen repaired.

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Please remember that these phones have GLASS screens, and I know that this customer is fully aware of the problems of dropping her iPhone…but other customers don’t really think about it until it’s too late.

We all make mistakes; but this customer keeps coming back to Mission Repair because of our exclusive “Got Repair” benefits that come with each and every repair. This means that if you have your iPhone fixed with us, and if you ever drop and break it again, you’ll never pay full price again. We are the only repair business in the industry to offer this, not even Apple themselves will touch this benefit program.

Some customers ask “what’s the catch?” There is none. It’s just something that we do at Mission Repair that continually sets us apart from the rest of the market. Want to learn more about our “Got Repair” program for screens? Click here!

And try not to drop your phone if you can help it 😉

Take care, Ryan