Can you spot the difference?

Good afternoon – here’s something to get your brain working.  Look hard or you might miss it.  What’s the difference between these two pictures of this delicious-looking sunflower cookie?

 

Well, I took a bite out of it, of course!  In fact, that entire cookie was devoured with ease.  I’m a cookie fanatic/expert.  How do you become a cookie expert?  Years of experience!

I was visiting Dandra’s library one day and found that there was an extra sunflower cookie made by Sara (another teacher) that was calling my name.  Why a sunflower cookie?  Yes it’s cute, but Kansas recognized the sunflower as official state flower and floral emblem in 1903 (the sunflower is also featured on the Kansas state quarter, state flag, and the nickname for Kansas is The Sunflower State.)  Mission Repair’s roots are from Kansas as well!

Did you know that Sunflower heads consist of 1,000 to 2,000 individual flowers joined together by a receptacle base? The large petals around the edge of a head are actually individual ray flowers, which do not develop into seed.  I didn’t know that either!  There’s so much to learn here in the Mission Repair Blog.

I’m guessing that is why these succulent morsels were in the teacher’s lounge.  In any case, this sunflower got “plucked” because it went missing…into my personal sunflower storage compartment 😉

See you tomorrow, Ryan

P.S.  If you haven’t signed up for our newsletter and you want to be the first to get some good deals, you should do so here!

 

 

Your order has shipped!

“Thank you!!! You guys rock.”

The single line customer testimonal we received from our customer, Peter, when he got his email that his iPad was shipping back to him.

This brings up a great point that I don’t talk about too much…but monthly we repair thousands of devices for customers and all goes to plan. Our process works, our customers are happy for it, and we get to repair/service another day.

Thank you Peter for that awesome email. That kind of thing makes the world a better place. It was a great start to my day…TGIF!

Take care, Ryan

Mission Repair – Better Business Bureau Report

Hello friends, it’s a fine afternoon here at Mission Repair, and I’ve been going over several items on my daily “checkup list” and wanted to share our Better Business Bureau rating:

It’s not easy to receive and keep an “A+ Rating”, especially when a business has thousands of customers a month. There are several companies that I see also touting A+ ratings; but it’s easier when you have a third of the business; the issue with this rating system is that the Better Business Bureau doesn’t really judge by the percentage of issues a company has with their customers. They base it off of the number of issues you have.

For example, for a business like ours to have 9 closed reports in the last 12 months out of somewhere near 30,000 customers (.0003%) -we’re “docked” the same as a business that closed 9 reports in the same time period but only having 3,000 customers (.003%). In all honesty both of these examples are LOW percentages, but we have no way to keep an A+ rating other than being the best that we can be.

It might be a bit difficult to understand, but the bottom line is that we have the highest rating possible issued by the Better Business Bureau.

You’re darn right I’m proud of it. It’s shows how great our employees are, how amazing our services are and that we must be doing something right.

Thanks to all of our customers for their business, I truly appreciate it!

Take care, Ryan