Winter is hitting Kansas City today!

Hello there friends,

I was just watching the news and the weather report came up; it’s not looking good here in Kansas City over the next couple of days. Get out the winter coats!!

gloves

Apparently this weekend it will be 8 degrees F on Sunday morning, and with the wind chill it’s going to feel like minus 10.

Minus 10?  That’s just a bit too cold for me.  I’m a California boy originally and while I do love Kansas, it’s these days that really seem to make me rethink moving back to the beach.

I considered that very move about 8 years ago, but talked myself into riding out the Kansas experience.  Too much more of this and I’ll be packing my board shorts and flip flops for somewhere warmer.  Do you have a room to rent?  🙂

Ah, it’s just Mother Nature stepping in to do her duty, and I can appreciate that.  I’ll ride this one out, I’m not working this weekend anyway so I can curl up and cocoon myself in the house.  Stay warm wherever you are; I have some friends that live in Florida that keep sending me pictures of the thermometer.  I get it…it’s warm.  Thanks!

Take care, Ryan

6 years of Newsletters and you haven’t subscribed yet?

Hi there,

Since 2009 we have been producing and sending off newsletters (to subscribers only!) to talk about Mission Repair specials, news, and fun topics.  Now we’ve got over 100,000 subscribers to our newsletter and it’s time you were getting it too!

newsletter

We are swamped. . .whew! We just put the finishing touches on our next Mission Repair newsletter that will release soon. Yup, we have pushed the newsletter “way” here at Mission Repair and we are always excited to send it out to our subscribers!

If you’re interested, you can sign up here!

If you’re like me and you love good deals, check your email inbox after you subscribe and we’ll get you some super-special deals that only newsletter subscribers receive. It’s just a special thing!

Ok all, I’ll be talking to you again soon, have a great weekend.

Ryan

Mission Repair – Better Business Bureau Report

Hello friends, it’s a fine afternoon here at Mission Repair, and I’ve been going over several items on my daily “checkup list” and wanted to share our Better Business Bureau rating:

Screen Shot 2015-05-14 at 2.21.36 PM

It’s not easy to receive and keep an “A+ Rating”, especially when a business has thousands of customers a month. There are several companies that I see also touting A+ ratings; but it’s easier when you have a third of the business; the issue with this rating system is that the Better Business Bureau doesn’t really judge by the percentage of issues a company has with their customers. They base it off of the number of issues you have.

For example, for a business like ours to have 9 closed reports in the last 12 months out of somewhere near 30,000 customers (.0003%) -we’re “docked” the same as a business that closed 9 reports in the same time period but only having 3,000 customers (.003%). In all honesty both of these examples are LOW percentages, but we have no way to keep an A+ rating other than being the best that we can be.

It might be a bit difficult to understand, but the bottom line is that we have the highest rating possible issued by the Better Business Bureau.

You’re darn right I’m proud of it. It’s shows how great our employees are, how amazing our services are and that we must be doing something right.

Thanks to all of our customers for their business, I truly appreciate it!

Take care, Ryan