Have your made your fantasy picks yet?

Happy Friday friends! It’s true…football 2014 has started.

Have you made your fantasy football picks yet? Just so you know, I had to stop playing fantasy football. It’s not that I’m better than it, nor was I actually very good at playing; it is just too big of a distraction from the games I really want to watch, so this year I am NOT going to play.

footballblog

Now with that being said, I know that just about every one of my friends is in a league or two and I’m definitely not “normal” in that sense. In fact, some of my buddies think that I’m absolutely nuts. Hey guys, you’re just going to have to deal with it!

For the rest of you that are either NFL fans or not, it’s hard to not notice that the football season has started. In fact we are running a football promotion with discounts on every repair service that we offer through our newsletter that is going out to tens of thousands of customers today. Keep an eye out for it, because there will be a special coupon just for you football fans out there. It’s a great time to get hat iPad or Computer repaired. Well you don’t actually have to be a fan, but you might notice a common “pigskin” theme hit your email inbox shortly. Not signed up for our newsletter yet? Sign up now!

Until then, have a great afternoon and I’ll be back soon with more great Mission Repair info.

Take care, Ryan

Well, we can’t all be perfect.

Hello friends,

We have to change our Mission repair “workplace accident” sign to “ZERO” accident free days starting today. Until now, we had over 2,000 accident free days at Mission Repair, which is a number that I am truly proud of! I pride myself on having a safe work place… But today marks a day in our company history. Lennie Martin actually pushed a screwdriver through his index finger. In one side, and out the other. I would show you a picture but it’s just a bit to graphic.

It’s interesting timing too, because Matthew Vaughan actually smashed his finger in a wind-blown door while on vacation a couple of weeks ago. So now I have two technicians with faulty index fingers. Here’s a shot of them this afternoon:

Matthew on the left, Lennie on the right.

Matthew on the left, Lennie on the right.

Even though I’m not terribly proud that I had to rush to the emergency room today with Lennie, I was compelled to take a pic of my battered team members that are pushing though the pain. Matthew has had a couple of surgeries but Lennie’s injury was surprisingly “simple” (the doctor just numbed up his finger, and pulled the screwdriver out. I have it on video, it’s interesting). But it makes me reflect on the fact that we have been very injury free due to our safe environment, good training and scheduled safety meetings.

So let’s hear it for the wounded warriors at Mission Repair that keep fighting the good fight to get your repair right! I hope I don’t have to post another “injury” update blog like this for a long time; but I’ll keep you in the loop!

Thank you, Ryan

It’s prom time, and Casey isn’t immune.

Hi friends, do you remember going to prom? I do…

Here’s my son Casey and his girlfriend at his Junior Prom last weekend, the pictures just came through on the prom website. Is he going to “love” that I posted this here on the Mission Repair blog? Nope. I will certainly hear about it tonight…but it’s not intended to make fun of him or to in any way demean the experience; my prom(s) were memorable and exciting!

Screen Shot 2014-04-17 at 3.54.08 PM

It’s that time of year – that time that the “tuxedo guys” are doing some great business and all of the hair stylists are booked up on the weekends.

So Casey, good job buddy – you’ve just made an excellent life memory. You will look back at this picture and laugh at your hair, or your tux, or your something else…I guarantee it. If I had the guts I’d post a picture of my 80’s Junior prom, but I don’t. I’ll keep that to myself but all I have to say is “mullet” and we’ll leave it at that!

So to honor all of the prom goers that are out there this month, we’re going to run a 15% coupon today through Easter Sunday 4/20/14 at Midnight on our Mission Repair website. Just use coupon code “casey” when checking out online or when calling in your order. If you walk into one of our locations, print this blog and hand it to your sales representative for an instant 15% savings on your new order. This coupon cannot be combined with any other coupon. You’re going to need that iPhone to take pictures!

Get that boutonnière ordered!

Take care, Ryan

Mission Repair Coupon Code.

Need I say more? Let’s keep this blog short and sweet- we are offering 15% off your entire order today through Friday afternoon at 5:00pm, 15% off!! Remember the coupon WILL EXPIRE on Friday 4/4/14 at 5:00pm and cannot be used in conjunction with any other coupon – only at Mission Repair!

coupon

Yes that’s a huge savings for a lot of our customers- just enter coupon “MRE” when checking out online or when you come into one of our locations just print a copy of this blog and hand it to one of our customer service representatives for instant savings.

A short and sweet blog that’s long on savings. Time to take advantage now!

Take care, Ryan

Fedex is our carrier of choice- but watch out for that weather!

Hello friends-

This is just a friendly reminder that with all of this crazy winter weather we’re getting around the USA (already) has already caused delays with shipping and deliveries.

Screen Shot 2013-12-11 at 11.29.53 AM

As of today, FedEx has posted on their website that they have resumed normal operations:

Screen Shot 2013-12-11 at 11.34.43 AM

But please be aware that we have already experienced delays in shipping this month and with a new batch of cold and icy weather headed our way this weekend, shipping delays seem inevitable. We will continue to try our hardest to get your devices in and out as fast as humanly possible at Mission Repair– the rest is up to Mother Nature. I’ll do my best to keep her happy.

Take care, stay warm,

Ryan

Imitation is the sincerest form of flattery – again.

Hello again friends-

It happens all the time. While maneuvering through the Internet, I seemingly never stop finding the competition stealing the text off of my website, changing the names from “Mission Repair” to “Their Company” and then pasting the “unique” text onto their website and calling it their own. Take a look at our Got Repair warranty page for example, I personally wrote this and if you see it on ANY other website, I’d be skeptical:


Let’s get to the bottom of this exclusive program at Mission Repair.  The number one service we perform is fixing cracked screens for many different products.  Even worse, we’ve seen many repeat customers for the same repair.  Mission Repair wants to stand out among the competition by offering benefits with our repairs that other businesses don’t.

Allow us to elaborate:

  • Think of it as “The Real Lifetime Warranty”.  Check the competition.  When they offer lifetime warranties, this doesn’t include breakage again on the part you had repaired.  What good is a lifetime warranty on a piece of glass that only fails when it breaks?  Our “Got Repair” program covers re-repairing damaged glass and screens.
  • Think of it as a “Thank You” for coming back to Mission Repair.  If you have your device repaired with us, you already know that it can be broken.  And if you should somehow accidentally or intentionally damage it again, we want you to come back to Mission Repair.  We would make more money by charging you full price but you may decide not to repair your device more than once.  Our “Got Repair” program benefits encourage repeat business with a special thank you to every Mission Repair customer.
  • Think of it as the “New Standard” in which services should be performed.  Mission Repair pioneers many programs and we set the standard for the market.
  • Think of it as the opposite of “Insurance”.  Insurance is just that.  You buy insurance “in case” something happens to your unit.  If nothing happens, you still pay.  Additionally, most insurance plans require a deductible and stringent rules to filing a claim.  Our “Got Repair” benefits cost you nothing up front.  Rather, we charge a small service fee for any repeat repair.  You can have the unit re-repaired once or 1000 times, this service fee will remain the same.

Let’s see how it works in real life:

  • Order a service that includes the “Got Repair” Benefits. Our iPhone 3GS Glass Repair Service is an excellent EXAMPLE and the product picture looks like this on our website:

  • We’ll then perform our Award Winning Service like usual and get the repaired unit back in your hands.  We are in the business of Nationwide 24 Hour Service.
(DRUMROLL, PLEASE)
  • Then at ANY TIME in the future, if you break this same iPhone 3GS Glass again we’ll repair it for a $20 “Got Repair” Service Fee.  Remember, you can have the same unit re-repaired as many times as you’d like, there is NO LIMIT. NOTE – THIS IS AN EXAMPLE OF THE IPHONE 3GS GOT REPAIR SERVICE FEE. DIFFERENT FEES APPLY TO DIFFERENT REPAIRS.

Mission Repair, The Intelligent Choice.

Want to know how much your “Got Repair” will be?  Just find your service on our site and add to cart!  Need to use your benefit?  Just call 866-638-8402 and tell the representative “Got Repair!”

FAQ’s and Terms of the “GOT REPAIR” program.

—————————————————————————-

I’ve said it before, imitation is the sincerest form of flattery (even when others mock me about it) and I stand by it.  It does feel good that other businesses want to participate in the freedom of starting and working for one’s self.  However stealing my copyrighted material doesn’t sit well with me.  For your information, our “Got Repair” warranty is the best in the business, it was created here at Mission Repair by myself, and continues to be the shining point of Mission Repair which keeps us on the edge and in the forefront of the industry.  We are here for you, our customers, and we’re not imposters.  I encourage you when you’re shopping around to verify who you’re working with. At Mission Repair you’ll get me, my management staff, and all 30+ of my employees on your side. Have a great day, thanks for reading.

Best, Ryan

We’re breaking records this month!

Hello friends-

We’re really spooling up at the office and ramping our staff and operations department for the busy holiday season. In fact, we’ve already smashed November 2012’s records with astounding orders the first week of November 2013!

MRrecord

Why is this important you you? While it sounds like a fantastic thing for any business owner it’s really a win-win for all of our customers as well. When a business is healthy it can offer better pricing, specials, discounts and deals. It’s a matter of efficiency, commitment and confidence.

Last month, we offered an entire line of specials and giveaways for the Halloween week. I did a video blog each day with new news – and thousands of customers participated in the week-long event. It was to launch the 2013 Holiday season off on the right foot and it has worked!

So what now? Well you can expect several new changes on the Mission Repair website (if you’ve seen it lately, we’ve upgraded some of the look and technology) and are offering more services and repairs than ever before. As we continue to expand, Mission Repair will continue to grow and add value to you!

It’s amazing to me that we are already past the first week of November with the holiday season already surrounding us. I hope you have a good one.

Remember Mission Repair can fix that broken iPhone, iPad or Computer which makes a great holiday gift. We’ve had plenty of requests for gift cards – so we should have those in place and available for purchase by Black Friday. Heck, if you know me at all – I’ll be giving away a few of those too!

Until then, keep you eye on this blog for some spectacular news that can only be heard here. Take care.

Ryan