Retina Macbook Pro Repairs – Now expedited service included!

Hello everyone –

Since purchasing Mission Repair earlier this year, I have been working to bring new repairs, quicker repairs, and a overall high level of customer service without raising prices. I’m excited to bring you quicker turn around times on all Retina Macbook Pro and Macbook Air LCD repairs. We now offer 72 hour turn around once we have received the computer.

 

Expidited

Partnering with world class suppliers makes all the difference – from parts, repairs, and highly technical repairs (such as the Retina LCD replacement) – allows Mission Repair to bring you added services with no additional cost. Should the unthinkable happen, come by one of our two locations, or box up your computer and ship it in to our Lenexa location.

Thank you again for all your support!

Jeff

Exploding batteries in MacBook Air.

Yes, the title is a little scary-

But we’ve seen it too many times. The MacBook Air is a THIN computer, I use one at home and I have to be careful handling it…it’s very fragile and lightweight (don’t ever pick it up by the screen!). There’s something going on with this customer unit though, as many end users over the years have sent in units like this. Take a look, and peek at these pictures closely:

IMG_0940

IMG_0939

You’ll notice the keyboard is bending “outward”; that’s because the battery inside of the unit has expanded and is putting pressure on the keyboard causing exterior damage! Yikes!

In this particular case, once we replaced the battery, not only did the computer start working again, but it also fell back into shape. This was a lucky turn of events for this customer because sometimes the “bulging” failing battery physically damages the logic board inside the unit which is NEVER good for the unit or the customer; and is costly.

If you find yourself with a bulging keyboard (this is a good sign that your battery has failed) or if your battery is no longer charging or showing up as being “installed” when it actually is there…give us a call at 866-638-8402. We will take care of you fast.

Best, Ryan

DEAL OF THE MONTH REMINDER!

Hello M:R Nation –

This is a quick reminder that for the month of May, we will be offering an amazing deal on our fantastic 11″ and 13″ Macbook Air LCD screen repair services!

overview_gallery_everyday-1

This repair is actually very tricky. It is not just a matter of uninstalling a whole screen assembly and installing a brand new one. We actually have to build in all the pieces into your already existing back case. It is something that I would definitely not recommend trying on your kitchen table! It takes specialized tools and knowledge to complete the repair successfully.

Thankfully here at Mission Repair, we have both! We have done the R&D to make sure the repairs on theses little guys go off without a hitch every time. If you have a 13″ or 11″, we will professionally repair your Macbook Air and have it back in your hands in no time flat!

To get started just follow this link: Deal Of The Month and choose your size of Macbook Air or give us a call at 866-638-8402!

Cheers, Troy

Deal Of The Month Reminder!

Hello M:R Nation –

This is a quick reminder that for the month of May, we will be offering an amazing deal on our fantastic 11″ and 13″ Macbook Air LCD screen repair services!

overview_gallery_everyday-1

This repair is actually very tricky. It is not just a matter of uninstalling a whole screen assembly and installing a brand new one. We actually have to build in all the pieces into your already existing back case. It is something that I would definitely not recommend trying on your kitchen table! It takes specialized tools and knowledge to complete the repair successfully.

Thankfully here at Mission Repair, we have both! We have done the R&D to make sure the repairs on theses little guys go off without a hitch every time. If you have a 13″ or 11″, we will professionally repair your Macbook Air and have it back in your hands in no time flat!

To get started just follow this link: Deal Of The Month and choose your size of Macbook Air or give us a call at 866-638-8402!

Cheers, Troy

The Truth about MacBook Air Screens.

Good evening friends,

It’s late Friday night, I’m just finishing up my day at Mission Repair (working from home) and disaster struck my Apple notebook.

I personally use a 13″ MacBook Air at home. It’s been a great machine that hasn’t given me a bit of trouble until I made a mistake. It’s a mistake that even this late at night I feel that I need to share with my blog followers – a mistake that will prove to be costly. I grabbed my laptop by the screen to pick it up like I’ve done a many times before.

I picked it up by the top of the computer where the screen is, not by the bottom of the computer where the keyboard is. MISTAKE.

I’m going to stop writing and take a picture…you’ll see the beginning of this blog in the background, and everything will look normal as so:

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You can click on these pictures to get a close up look at what is going on.

But after I picked it up by the screen in the very spot that you see my thumb and hand, I squeezed a little too hard. Now when I apply just a slight bit of pressure to the bezel where my thumb is located, my image goes haywire:

IMG_0945

What you see here is a classic “broken LCD” on a MacBook Air. There are many degrees of “broken”. In fact, when someone has a broken LCD screen, it might physically appear cracked. It might looks like and “ink” stain running across the screen. Or it might in fact be like my situation where I can get the screen just into the correct position, not touch it and have it appear fine – but the slightest movement can show it’s ugly side.

I know that lifting a laptop by it’s screen is not the correct way to handle a laptop. The MacBook Air is so light and easy to carry at some point I made the decision that it would be OK to do so.

I did a quick search on Apple Discussion Forums and found a nice article on Considerations for a long life of your MacBook Air which give good advice on many maintenance and daily life considerations when owning one of these devices, but does not discuss “lifting” the unit by the lid. I guess that’s just common sense that I didn’t use.

In this day and age with tablets in and amongst my life it might just be a subconscious thing- I grab my tablet by the screen, right? Isn’t a tablet merely a laptop computer “lid” without a hardware keyboard? Well, this comparison of the two might be OK if only considering the physical aspects of the devices but they are truly two different devices…however somewhere in my mind it just felt OK to grab the screen of my computer.

My advice is…don’t do it. We constantly repair MacBook Air screens at Mission Repair. I’m lucky that I can just take my computer into my shop, buy a screen for myself and install it. This is not so easy to do for consumers that don’t own an electronics repair shop and I understand this – it’s why Mission Repair is in business.

Do your best to avoid the situation that I’m in unless you don’t mind paying for your computer to get repaired- but if you do, you know who to call. Shameless reminder: 866-638-8402. I’ll be taking mine into the tech lab tomorrow.

Have a great weekend everyone, take care.

Ryan

Deal Of The Month Reminder!

Hello M:R Nation –

This is a quick reminder that for the month of May, we will be offering an amazing deal on our fantastic 11″ and 13″ Macbook Air LCD screen repair services!

overview_gallery_everyday-1

This repair is actually very tricky. It is not just a matter of uninstalling a whole screen assembly and installing a brand new one. We actually have to build in all the pieces into your already existing back case. It is something that I would definitely not recommend trying on your kitchen table! It takes specialized tools and knowledge to complete the repair successfully.

Thankfully here at Mission Repair, we have both! We have done the R&D to make sure the repairs on theses little guys go off without a hitch every time. If you have a 13″ or 11″, we will professionally repair your Macbook Air and have it back in your hands in no time flat!

To get started just follow this link: Deal Of The Month and choose your size of Macbook Air or give us a call at 866-638-8402!

Cheers, Troy

EVEN FASTER SERVICE ON 11″ AND 13″ MACBOOK AIR SCREEN REPAIRS!

Hello M:R Nation –

Things at Mission:Repair are always moving at a fast pace. From our Customer Service to our Shipping and Receiving departments, things just fly. This is by design. The quicker we can receive, test, repair and quality check your device, the better for everyone. So you can imagine my elation when we shave some time off of a particular process. We have done so with our Macbook Air Screen services! What used to take a full week to repair, has now been shaved to only 24 Hours!

Macbook_Air

Why would it have ever taken more than 24 hours? (let alone 1 Week) to repair you ask? Well, the design on the newer Macbook Air is very thin and complex. So thin in fact, there is not even a removable LCD screen in it! It is built in layer by layer in the top lid. This brings a whole new complexity to the repair and most folks could not do it in their basement. To repair these computers, requires a clean room and other expensive equipment that you can’t easily come by. It is a pain staking repair and I would not wish it on my worst enemy 🙂

So, with a little ingenuity and a lot of practice, we have quickened our turn around time on this service. My technicians are working hard to to get this time down even further and you should expect to see another post on this very soon! So please allow me to give you a short cut to these new and improved services:

Glossy 13″ MacBook Air LCD Screen Repair (24 Hour Turnaround)

 Glossy 11″ MacBook Air LCD Screen Repair (24 Hour Turnaround)

Until we meet again!

Cheers, Troy