Water damaged iPad 4. It can be a tricky situation.

Hi there again;

We get this all the time.  Customers report “possibly water damaged” and sends a device into us like an iPad.  The liquid damaged units can be a little tricky; there are times that we get a device in like the iPad (shown below), and we need to fix one thing just to see if everything else works…and sometimes there are multiple items that need attention and it’s hard to spot everything right out of the chute!

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I know it may be a little tough to tell, but this is the inside of an iPad 4 that has been “dunked” in some sort of liquid.  Since it’s pretty much absent of smell, I would assume that it was just water.  “Liquid” is a bit subjective!

 

So here’s how we approach liquid damaged units: firstly, we need to attack the visual references we have.  For instance, this unit had corrosion on the dock connector.  It’s obvious that that charging port will need to be replaced, so we start there.  We will call you with this report, and see if you’re interested in moving forward.  We don’t charge you anything for any repairs at this point either…because units with liquid damage can be difficult to fully diagnose and fully understand until we get some life out of them.

Once our customer approved us to get started, we happened to notice that this unit had a lot of corrosion upon further disassembly.  This means that not only would it need a new dock connector assembly, it will also need a logic board repair.  See those “stains” in the picture on the shielding?  That’s the liquid residue on those parts and it all needs to be cleaned.  Not an issue, Mission Repair has the capability to get down to component level on these boards and solve the problems!

The one thing that I should comment on: Expectations between Mission Repair and our customer.  Liquid damaged units are not “cookie cutter” repairs.  They sometimes take a long time to diagnose and maybe even longer to repair.  They are all different (obviously depending on the varying degree of liquid that they were subjected to) and when we tackle these units we always work in the best interest of the customer at all times.  Please be patient and understand that you’re in control of the repair at all times, but know that we have repaired THOUSANDS of water damaged iPad, iPods and everything in between.  We are here for you!

Have a great afternoon, Ryan

Waterproof iPhone!

Hello friends-

Can it be true? A waterproof iPhone? How many times have you heard about a phone being “liquid damaged” and then fails to work? This would be an amazing piece of electronics!

Well, the fact remains that there is no waterproof version of the iPhone – and iOS 7 won’t save your device from water dunks either, despite the ads you may have seen. Those were a hoax.

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The bottom line is that you should not take your iPhone swimming with you, even if you have the greatest ever “Backstroke Workout” playlist. These devices do not play well with H2O. I know most users that end up with liquid damaged phones don’t intentionally dive into the deep end with their devices…rather most liquid damages occur by accident. We have even heard of customers that don’t have any idea how their phones got wet which makes the liquid damage a total mystery! Trust me though, water will quickly corrode and kill a device.

Does that mean you should go buy a new phone? Remember that “out of contract” phones are ridiculously expensive!

Well, now that you’ve found Mission Repair, we can solve these issues in our service lab. We have state of the art equipment that allows us to perform several stages of logic board repair – starting with “Stage 1 – Liquid Damage Repair“. The best part about our service is that we do it in house with our certified technicians, we complete the repair within 48 hours and we DON’T charge you for any repairs if we cannot repair it. Of course, this can happen from time to time and we wouldn’t be able to sleep at night charging you for service that didn’t fix the issue.

So when in need, Mission Repair is there for you. Want more info? Give us a call at 866-638-8402 for help!

Take care, Ryan