A lot of talk about the iPhone 6S.

Hello there friends!

So I’ve got my iPhone 6S on pre-order. I’m getting excited!

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Now that the new version of the iPhone is out, it looks like there will be a new trend here at Mission Repair and the iPhone 6S Screen repairs are being added as we speak (as well as the 6S Plus!) and we are gearing and ordering inventory as we speak. We’ve had calls from a few insurance companies asking if we are planning on offering repairs for these…the answer is…OF COURSE!

Why buy the 6S?

The headliner, the show-stopper, the fundamental reason (Apple thinks) you should buy an iPhone 6S: 3D Touch. 3D Touch brings another dimension to how you operate your smartphone. Using the new taptic engine, the iPhone 6S’s display can measure how hard you press down on it. Deeper presses on apps will bring up an option menu or provide short cuts. Two examples Apple gave were snapping a quick selfie with a deep press, and viewing a ‘Live Photo’. Sounds like I need to try it!

We are getting close! Vendors are offering 6S screens as we speak, and the other parts will be coming online at MissionRepair.com soon.

Take care, Ryan

This guy will come to my house to repair my iPad! Beware…

Hi again everyone…we hear it every day.

Yes there probably is a guy on some social media page offering iPhone Repairs and his advertisements sound appealing…

But when it comes down to a valid repair, can you trust a guy that’s working out of his basement or from his house? It’s possible I suppose…but in today’s world if the “business” comes to you, please make sure that they are bonded and insured for such activities. Otherwise, if something happens while on your property (or even in a “neutral” place), do you know who is responsible? YOU!

Also – please don’t ask about color conversion, Red, blue, pink etc. – because these are counterfeit parts and illegal for sale! I would most certainly stay away from anyone selling or touting illegal parts. Apple never made a pink iPhone so how is someone getting trustworthy parts for it?!?

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Before getting too frustrated with your device, call Mission Repair, toll-free!

What you’ll find when you call these ads in many cases is a person performing repairs and services on the “side” and you’ll reach them on their cell phone – which can be ok – if you don’t mind risking your device to an individual that you might not ever be able to get a hold of again or worse – may damage your unit beyond repair and also take your money. With all of the scares about Craigslist and the number of police reports about fraud, thefts and physical bodily harm that can come from meeting someone on Craigslist or from an otherwise “shady” business…it’s just not worth the $10 savings that you might receive in my opinion!

The truth of the matter is that most of these “businesses” are NOT legitimate. Some are, but anyone doing repairs in their spare time and making money…needs to have a business license, pay taxes, provide receipts and a long list of other requirements just to operate LEGALLY. A legally operated business will stand behind their services, have insurance, a staff that will answer the phone, have a business entity established and reports their income to the IRS legally.

Think about it- if you deal with a person that doesn’t report their income to the IRS – which is illegal by the way – there’s very little accountability for them to do the right thing.

The point of this post is that we here at Mission Repair do operate “above the table”. That is, we do have an established business entity with a Federal Employer Identification Number, we do pay our taxes, we do have several physical locations, we do have a toll-free customer service line that is answered 7 days a week and we do care about our customers.

So how do we combat the “lower priced” guys that operate from their apartment? When confronted with an ad for a service that we offer that is lower priced the sell is easy- we just explain that we offer 1 year warranties, our Got Repair benefits that come with each screen repair, we are always available 7 days a week for our customers and that we encourage walk-in business without an appointment. The bottom line is that we’ve are approaching 270,000 completed repairs at Mission Repair and we have the talent to back up our claims!

If a customer still chooses to use someone on Craigslist, that is fine with us. However we have fixed countless “Craigslist Repairs” for customers. Buyer beware!

Ok, that’s enough bashing on Craigslist. In fact, it’s not Craigslist that is the issue, because I use it from time to time. A couple of years ago I bought my son’s vehicle on there and it turned out to be a great deal!

Last tidbit- it’s not always cheaper and it DOES pay to shop around!

Have a great day, Ryan

Mission Repair, Inc. – New location in Lenexa now open!

Hello and good morning!

It’s been a long couple of weeks, but the newest Mission Repair location is NOW OPEN! New address, new phone number, new services and we even have new furniture 😉 Here’s the new sign going in yesterday…Lennie and I braved the ladder climb and it was a success!

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Mission Repair, Inc.
9214 Marshall Drive
Lenexa, Kansas 66215
913-353-9233

The crew finished the move this morning, and even though we are still moving into the space, there was a line of customers at 10:00am waiting to see the new place. Now that we’ve got ourselves in position (well, I don’t really have a desk yet!) we will be finalizing the move out of our location in Olathe after 8 years.

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It’s a happy and sad day to see the old Mission Repair go in Olathe – it served us well…but we are on to newer and better things and we’re closer to more of our customers!

Check out our new location which is right off of I35 (just north of Costco!) and we’re here for you. Also – our business has changed a bit and we will be offering Brand New Phones with no contracts VERY SOON. Stay tuned, this is the next big evolution at Mission Repair!

Have a great morning, Ryan

It’s pretty clear that school’s in session!

Hello there and good morning!

I was checking my Facebook page today, and it’s obvious that school is in session! Every one of my friends that has a school-age child(ren) has taken a picture and posted their “first day” back on campus.

This is my first year in 21 years that I haven’t taken a picture; it’s because this is the first year that all of my kids are in college! Holy bananas.

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At Mission Repair we are feeling the effect too. Monday, Tuesday and Wednesday of this week our lobbies were full of parents “hurrying” to get devices repaired; I think that in a 3-day run that was a busy as I’ve ever see it. Yesterday was back to normal because most kids started back yesterday. It was a nice break!

We are going to continue our back-to-school special and now through Sunday 8/16/15, we are have a 10% off coupon that good on your next repair with us. Just enter “campus” when checking out online, or print a copy of this blog and bring it to your local Mission Repair for the discount. This coupon cannot be combined with any other discounts including “Got Repair” benefits. Hurry on in, we are Open today until 7pm, and Saturday and Sunday 10am to 5pm!

Take care, Ryan

New lower price on iPhone 6 screen repairs!

Good morning friends,

Another blog coming this morning about a price drop on iPhone 6 screen repairs that is effective immediately…

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We’ve been able to procure better pricing on these screens so we are able to pass the savings on to our customers!

Our iPhone 6 screen repairs have been on the rise; since we are in an industry-wide shortage of iPhone 5 screens, this is even more apparent. By the way, we are expecting the iPhone 5 screen “situation” to resolve in about 30 days; until then we are definitely going to be low on some iPhone 5 and iPhone 5S screens, so if you’ve like to call and verify inventory, please do. 866-638-8402.

If you’re an iPhone 6 user there is no worry and starting today we are offering a new lower price for you to enjoy.

Have a good morning, it’s starting off as a great week here at Mission Repair!

Thanks, Ryan

7/7 at 7:00.

Good morning again friends,

July 7 is the 188th day of the year (189th in leap years) in the Gregorian calendar. There are 177 days remaining until the end of the year.

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I’m totally blown away that the year is clearly already over half way completed. I’m surprised because we’ve done so much already and shocked because we still have so much to to. I want to make sure that you understand this this is a “glass is half full” type of conversation because there’s nothing we can do about the time elapsed!

So the list that’s currently on my whiteboard at the office is:

1. Hire new employees.
2. Move into our new location in Lenexa, Kansas.
3. Move into our new location in Fishers, Indiana.
4. Grow the business.
5. Finish the new break room project.
6. Take a vacation.

Did you notice how “take a vacation” is at the bottom? That’s a floating goal for the year that seems to continually get pushed down. It’s alright we’ve got a tropical “week off” coming up in December, so that seems like it’s approaching fast enough on it’s own!

I’m getting back to work. Heads down, hold all my calls. Oh yeah, what’s happening on 7/7 at 7:00? That’s closing time at Mission Repair, so if you’re going to get that iPhone repaired today, you better get on the ball now!

Take care, Ryan